So don't take our word for it, see what thousands of our customers are saying about us!
The overall experience was fantastic. There are small areas that could be improved. The canal is very dirty and needs some attention. Alot of dead animals in the water during our stay that were there also on our return journey. A cat,fish and duck. This is an Avon and kennet responsibility! what a pity its not patrolled and cleaned up. the boat was not as clean as we would have expected. very dirty cupboards. our toilet also malfunctioned which meant we had a boat swimming in 2cm of water one evening, lucky for us it was clean water!
20 Apr 2018
Thank you for taking time to leave us your feedback. With all of the wet weather we have had recently the Thames has been in flood, resulting in fast flowing water on the Kennet & Avon, which may be why you will have seen an unusual amount of debris in the Canal. Your comments about your boat have been forwarded to the Marina to ensure that the cupboards have been cleaned thoroughly and that the toilets have been checked for any issues. It's great to hear that you enjoyed your boating adventure and we hope to see you back again soon!
23 Apr 2018
Comfortable, clean boat. Perfect size for two people. Reception and engineering team very friendly and professional. Boat very well equipped. Would definitely recommend from booking to handing boat back. Hassle free.
20 Apr 2018
We're pleased to hear that you found the handover process hassle free and that you were impressed with our Nene Class boat. Your lovely comments will be sent to Gailey Wharf! We hope to see you again soon.
23 Apr 2018
We set out to see if canal holidays were for us, they aren't.
20 Apr 2018
We're sorry to hear Narrowboating isn't for you, thank you for your feedback.
23 Apr 2018
Well prepared, very clean boat. Excellent pre instructions from house keeping and boat handler. Boat easy to handle for us new comers, now calling myself ‘Captain’! All helped by three days of beautiful weather.
20 Apr 2018
Sunshine at last, we're so pleased you enjoyed your adventure captain! Thank you for the great feedback, we hope you will be back again soon.
20 Apr 2018
Our 5th trip on a rental boat. This was the best. No complaints. Cozy and functionl boat, furniture and Equipment. Very polite staff.
20 Apr 2018
Thank you for giving us your feedback. We're really pleased to hear that you enjoyed your time on White Faced Heron from Hilperton on the Kennet & Avon. We look forward to welcoming you back again soon!
20 Apr 2018
Everybody at abc were friendly, helpful and nice, had no problems with the boat, an amazing adventure had
20 Apr 2018
Thank you for your lovely feedback, which we will pass on to Whitchurch Marina. We hope to welcome you again soon!
20 Apr 2018
Fantastic throughout the whole process!! Boat was amazing! Will 100% be booking agsin!
20 Apr 2018
What fantastic feedback, thank you! We look forward to helping you plan your next adventure.
20 Apr 2018
Well organised weekend with helpful staff
20 Apr 2018
We're pleased to hear that you enjoyed your weekend afloat! We look forward to welcoming you again soon.
20 Apr 2018
really enjoyed it , great boats and easy process , good explanation of how to run the boats and we were very pleased with how the stag went , thanks
20 Apr 2018
It sounds like you had a fantastic time! Thank you for your feedback.
20 Apr 2018
Very successful and fun time
20 Apr 2018
Great to hear that you had fun on your holiday, we hope to see you again soon!
20 Apr 2018
Nothing to complain about. Boat excellent. Service great. Staff very agreeable. Great time had by all. Thanks
18 Apr 2018
Thank you for your feedback, we're happy to hear that your holiday was a success and that everyone had a great time! We look forward to seeing you again soon.
20 Apr 2018
Helpful and friendly marina staff, lovely boats, helpful advice for driving even for newbies, and altogether a great weekend!
18 Apr 2018
Thank you for your feedback.We are so pleased you enjoyed your time on the Imperial Eagle and that the staff were able to give you the confidence to enjoy your holiday.We hope this is the first of many boating trips to come.
18 Apr 2018
Thoroughly enjoyed our break, comfortable clean boat very well equipped. The only comment I would like to make is regarding the time we actually left the Wharf. Boat pick up time states 2.30 we left the Wharf at 4.30, maybe your literature should include this somewhere as this seems to be the norm (Ellesmere last September). I realise the reason for this due to the number of boats being picked up and the instructions etc, but it doesn't bode well with the threat of a surcharge if you are late back to the Wharf.
18 Apr 2018
Thank you for your feedback. It isn't unusual for the boat hand over to take the amount of time stated, especially for first time boaters who need more instruction or on a particularly busy turnaround day. However, I have passed your suggestion on to the Booking Team for these timings to be included in the correspondence we send to customers when they have made their booking. We hope to see you again soon!
20 Apr 2018
Good holiday despite dreadful weather,hardly the fault of ABC boats! Boat good and well appointed,not all kitchen equipment working well e.g. Grill,toaster,electrical system. Erratic. Three stars because of weather experience
17 Apr 2018
Thank you for your feedback.We are sorry that the weather was not better for you.We will pass your comments re the kitchen equipment to our Gayton Marina so that they can check any issues have been resolved.
18 Apr 2018
We took the boat over a little earlier than we expected it was in a clean and tidy condition and the handover on using the boat was explained extreamly well. It made us feel confident.
17 Apr 2018
Thank you for your feedback.We are so pleased that you were happy with the boat and our staff were able to give you the confidence to enjoy your trip.
18 Apr 2018
