Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 2000 of our customers are saying about us! 

Your recent holiday on Lark - Dune Lark from Wrenbury

Although customer service was good the boat was extremely heavy to steer. Have had to have medical treatment on my shoulder and spine since getting home

02 Aug 2018

Carolyn

It is disappointing to hear that you found the boat heavy to steer, your comments have been forwarded to the Manager at Wrenbury Mill Marina. We hope you feel better soon.

18 Aug 2018

Your recent holiday on Tyne - Gefion from Whitchurch Marina

The boat was ready, well equipped, instructions were explicit. The staff were most friendly, polite, welcoming and helpful. Water-points were easy to handle. Altogether a most enjoyable cruise for the two of us.

02 Aug 2018

Carolyn

Thank you for your lovely feedback, we will pass this onto Whitchurch! We're glad you enjoyed your holiday and we look forward to seeing you again soon.

09 Aug 2018

Your recent holiday on Woodpecker - Green Woodpecker from Aldermaston Wharf

excellent holiday as usual , bit dissapionted we left it to January to book so didnt have our usual large boat available

02 Aug 2018

Carolyn

Thank you for your feedback. Yes, book early to avoid disappointment! We hope to welcome you back again soon.

10 Aug 2018

Your recent holiday on Tyne - Grith from Whitchurch Marina

Great experience. Only minor problem was the lack of mooring space when we returned which you can’t do much about!we had to triple-moor Grith & Watermark.

02 Aug 2018

Carolyn

We're so pleased to hear that you enjoyed your holiday experience! Mooring can be difficult so we generally advise everyone during the handover to moor outside of the marina on their return. We hope you will be back for another adventure with us again soon!

10 Aug 2018

Your recent holiday on Lark - Ashes Lark from Worcester

Great boat, very comfortable and well equipped, and friendly staff.

02 Aug 2018

Carolyn

Thank you for great feedback! We hope to see you again in the future for another holiday!

09 Aug 2018

Your recent holiday on Thrush - Whites Thrush from Alvechurch

Every one we meet from ABC staff to the Canal trust staff was very helpful and friendly due to lock clousure and low water due to the lovely hot weather we had for are 2 week on the boat. Will be booing again for next year we have already started to look at we’re to go

02 Aug 2018

Carolyn

Thank you for such lovely feedback! We're glad that you had a fantastic holiday regardless of the lock closure and low water levels. The hot weather definitely adds to an already fantastic experience! We certainly look forward to seeing you again next year.

09 Aug 2018

Your recent holiday on Lark - Tawny Lark from Hilperton

Excellent customer service, lovely boat, wonderful holiday. Couldn’t have been any better.

02 Aug 2018

Carolyn

Fantastic feedback, thank you! We're so pleased to hear that you encountered excellent customer service from our staff at Hilperton and enjoyed your holiday! We hope to see you again in the future.

09 Aug 2018

Your recent holiday on Thrush - American Thrush from Gayton

all my previous preconceptions about a canal boat holiday were satisfied, however after a week on the narrow boat I found the confined spaces on the boats getting on my nerves

02 Aug 2018

Carolyn

Thank you for your feedback, a narrowboat holiday isn't for everyone but at least you can tick it off your bucket list!

10 Aug 2018

Your recent holiday on Eagle - Crowned Eagle from Aldermaston Wharf

Overall a great experience.

02 Aug 2018

Carolyn

Thank you for your feedback, we're glad you enjoyed your trip from Aldermaston! We look forward to seeing you again soon.

09 Aug 2018

Your recent holiday on Grebe - Little Grebe from Union Wharf

Union Wharf was a good place to start from. We appreciated being able to start a little earlier as that enabled us to get through Foxton locks on the first day. We had planned, using the 2017 brochure, to go to the Ashby canal. It would have been helpful if it had correctly reflected the daily cruising time and number of locks involved in this but we did make it. The boat was perfect for 2 of us and our dogs. The canals were all good without the pressure on mooring we have found on other canals.

01 Aug 2018

Carolyn

Thank you for your feedback! We're glad you enjoyed your trip from Union Warf and our Little Grebe was suitable for your cruising! Your dog looks very relaxed in the photo you sent! We hope to welcome you back again soon.

09 Aug 2018

Your recent holiday on Nene - Bragi from Gailey Wharf

As first time boaters, we didn't realise what was involved but the tuition given prior to us leaving was very thorough and very helpful. We loved our holiday, it was so peaceful and everyone we met was so friendly.

01 Aug 2018

Carolyn

Fantastic feedback, thank you! We're so glad you enjoyed your first canal holiday and the tuition was helpful for your experience! We hope to see you again in the future for another memorable holiday.

09 Aug 2018

Your recent holiday on Heron - Capped Heron from Gayton

Lovely holiday for the family. Everyone enjoyed it.

01 Aug 2018

Carolyn

Thank you for your feedback! We're glad you and your family enjoyed your holiday from Gayton and we hope to welcome you aboard again soon.

09 Aug 2018

Your recent holiday on Spirit - Lochan Ora from Falkirk

Lovely clean boat with good facilities.

31 Jul 2018

Carolyn

It's great to hear that you enjoyed your time on our Spirit Class boat on the Scottish Canals. We look forward to welcoming you back aboard soon.

10 Aug 2018

Your recent holiday on Owl - Marsh Owl from Hilperton

Three generations of my family had a fabulous weeks holiday. The wonderful weather helped. We were not over ambitious, but the fresh air and peace and quiet were a big factor in helping us all to relax.the younger ones did some cycling and running. Most days we had lunch on board and on 4 evenings went to the pub. A day in Bath was enjoyed by all and Bradford on Avon was lovely too. The team at Hilperton were very friendly and helpful the handovers went very smoothly. A big thank you to them!

31 Jul 2018

Carolyn

What a fabulous family holiday you had! We're so pleased that the team at Hilperton were able to help you make some wonderful memories. We hope we will be able to welcome you back aboard again soon!

10 Aug 2018

Your recent holiday on Warbler - Yellow Warbler from Hilperton

We had a lovely holiday, lovely boat, clean and tidy. Friendly staff at the marina. Have hired a day boat from Hilperton and the staff were good and friendly that time too.

31 Jul 2018

Carolyn

Lovely feedback, thank you! We're so glad that you enjoyed your holiday on the Warbler at Hilperton and enjoyed your experience on our day boat too! We look forward to seeing you again soon.

09 Aug 2018