Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 2000 of our customers are saying about us! 

Your recent holiday on Derwent - Garder from Worcester

Simply the best from start to finish. The team were amazing at handover at both ends of the holiday. The boat was perfect also.

13 Oct 2018

Keri McLaren

Thank you for your great feedback. We are delighted to hear that you had such a fantastic holiday and loved the time you spent on Derwent Garder. It is great to hear that you felt our team at Worcester gave you amazing handovers at the start and end of your holiday and we hope to welcome you aboard again in the near future.

18 Oct 2018

Your recent holiday on Tyne - Sigrid from Worcester

The only problem we had was the pump on the water heating woke us up at 4 am on the second night making loud noises (we were in the rear cabin), so we switched it off. We switched it on again at 9 am and it was quieter but the water didn't heat up and the central heating stopped working. As the weather got warmer we didn't need the CH and the engine, when running provided us with hot water,but not first thing in the morning. We haven't heard whether there was a refund on the fuel depot.

13 Oct 2018

Keri McLaren

Thank you for your feedback. Sorry to hear about the slight issue you had with the heating. It sounds like you still had an enjoyable holiday and enjoyed some nice weather. I will forward this on to the marina to see if you eligible for the fuel refund and contact you with the outcome. We hope to see you again soon.

18 Oct 2018

Your recent holiday on Swallow - Red Chested Swallow from Goytre Wharf

A clean and tidy boat. Well equipped and nicely finished. Friendly and helpful staff at marina. Good and Secure parking space.

13 Oct 2018

Keri McLaren

Thank you for your feedback. It sounds like you enjoyed a great holiday on board the Red Chested Swallow. We are happy to hear that you found our team at Goytre so friendly and helpful and you found the parking so secure. We hope to see you again soon.

18 Oct 2018

Your recent holiday on Heron - Purple Heron from Wrenbury

Great experience as normal from Wrenbury Mill

13 Oct 2018

Keri McLaren

Thank you for your feedback. It is great to hear that you had yet another enjoyable holiday and experience from Wrenbury. We look forward to welcoming you back again soon.

17 Oct 2018

Your recent holiday on Grebe - Black Necked Grebe from Alvechurch

Holiday was very relaxing, only let down by very smoky boat engine.

13 Oct 2018

Keri McLaren

Thank you for your feedback. Sorry about any issue yo had with the engine, but it looks like this did not affect the enjoyment of your holiday. And you were still able to have a relaxing time on boar the Black Necked Grebe. We look forward to welcoming you aboard again soon.

17 Oct 2018

Your recent holiday on Lark - Shore Lark from Aldermaston Wharf

Allt fungerade jättebra! Att boka hemifrån, hämta båten och få instruktioner och hjälp med första slussen!

13 Oct 2018

Keri McLaren

Thank you for your feedback. It sounds like you had a great holiday on the Shore Lark. And it is great to hear that you found our team at Aldermaston were so helpful and knowledgeable. We hope to see you again soon.

17 Oct 2018

Your recent holiday on Goose - Blue Goose from Hilperton

Nicely fitted boat. Met by very friendly staff and on return, staff handled everything efficiently.

13 Oct 2018

Keri McLaren

Thank you for your feedback. It is great to hear that you found our team at Hilperton so friendly and efficient. Sounds like you had a great holiday on board the Blue Goose. We look forward to welcoming you aboard again in the future.

17 Oct 2018

Your recent holiday on Derwent - Alfred from Alvechurch

Nice relaxing trip. Good weather.

13 Oct 2018

Keri McLaren

Thank you for your feedback. Sounded like you had a nice relaxing holiday with some good weather too. We hope to see you again soon.

17 Oct 2018

Your recent holiday on Wren - Marsh Wren from Hilperton

Great service and very helpful staff. Our first time and we loved the relaxing experience of this type of holiday.

13 Oct 2018

Keri McLaren

Thank you for your feedback. We are glad to hear that you found our team at Hilperton so helpful and that they were able to provide you with a great service. We are happy to hear you enjoyed your first canal boat holiday and hope it is the first of many. We hope to see you again in the near future.

17 Oct 2018

Your recent holiday on Plover - Golden Plover from Alvechurch

Schönes, gepflegtes Schiff. Freundlicher und hilsbereiter Service.

13 Oct 2018

Keri McLaren

Thank you for your feedback. We are happy to hear that you enjoyed your holiday on board the Golden Plover and that you experienced such good service from our team at Alvechurch. We hope to see you again soon.

17 Oct 2018

Your recent holiday on Thrush - Hermit Thrush from Wrenbury

Lovely clean well equipped boat. Had a great holiday.

13 Oct 2018

Keri McLaren

Thank you for your feedback. It is great to hear that you enjoyed your time on the Hermit Thrush and that you had a great holiday with us. We look forward to seeing you again soon.

17 Oct 2018

Your recent holiday on Finch - Red Backed Finch from Goytre Wharf

All the staff at Gotyre Wharf were friendly and helpful, the site was attractive, clean and tidy. Having hired narrow boats from different locations over the years, we were given by far the best boat handover we have ever had. The boat was immaculate and everything worked!! And the canal is stunning.

12 Oct 2018

Keri McLaren

Thank you for your feedback. We are happy to hear that you had such a fantastic holiday from Goytre, and that you enjoyed the site, staff and handover. We are glad to that you found the Red Backed Finch immaculate and you had no issues on board. I can see from your great photo that you had good weather on such a stunning canal. We look forward to welcoming you aboard again in the future.

17 Oct 2018

Your recent holiday on Gull - Glaucous Gull from Anderton

Reasonable boat; some defects, but didn't spoil the holiday. Staff a little surly at times

12 Oct 2018

Keri McLaren

Thank you for your feedback. We are glad to hear that you enjoyed your holiday, even if there was some slight issues with your boat. We can only apologise if you felt our staff were a little surly and hope this did not affect the enjoyment of your holiday. We hope to see you again soon.

17 Oct 2018

Your recent holiday on Gull - Ross's Gull from Aldermaston Wharf

Nice boat, with a couple of minor issues, but had a good time. Staff extremely helpful and friendly. Would recommend them for a canal boat holiday

12 Oct 2018

Keri McLaren

Thank you for your feedback. Sorry to hear you had a few minor issues on Ross' Gull, but it sounds like you were still able to enjoy your holiday. We are glad that you found our team at Aldermaston so helpful and friendly and that you would recommend us to others. We hope to see you again soon.

14 Oct 2018

Your recent holiday on Lark - Desert Lark from Falkirk

The showers and toilets were highly rated by all the crew. Radiator system also highly rated. Lack of moorings at popular spots was a downside plus little indication of good mooring spots. We always had plenty of food aboard so not a major problem but children do like to go ashore.

12 Oct 2018

Keri McLaren

Thank you for your feedback. It sounds like you and your crew enjoyed all the facilities on board the Desert Lark, which meant you had a great holiday. Unfortunately during busy periods mooring spots can be taken up by others. We hope to see you again soon.

14 Oct 2018