Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 2000 of our customers are saying about us! 

Your recent holiday on Grebe - Little Grebe from Union Wharf

We felt the boat was a little tired. The cooker was old and rather worn, the bottom shelf in the fridge door was missing and therefore it was very difficult to store milk or any tall bottles. There were no complimentary tea and coffee (which we have always had before). There was a large duvet and pillows in the bedroom cupboard which made it difficult to store any clothes or shut the cupboard door. One or the catches on the sliding hatch was sheared off. The heating stopped working on the last night which left us very cold that evening and the next morning especially considering the exceptionally cold weather. When we set off none of the power sockets were working, however my husband managed to rectify this.

13 Apr 2018

Your recent holiday on Grebe - Pied Billed Grebe from Gayton

Excellent customer service. Smooth booking process and thorough handover of boat on arrival. Very good information on routes and vamoos app was fine.

13 Apr 2018

Carolyn

Thank you for your feedback. It's great to hear that you thought the handover process was smooth and that you used our new Vamoos App to help with your route planning. We hope to see you again soon.

16 Apr 2018

Your recent holiday on Swan - Tundra Swan from Gayton

Fantastic boat, friendly staff, when finished the marina will look fabulous. My rating below for the marina is taking that it is being under development.

13 Apr 2018

Carolyn

Thank you for your feedback. We are very excited about the changes at Gayton too and hope it will look fantastic when it's finished. We look forward to welcoming you back again soon.

16 Apr 2018

Your recent holiday on Owl - Snowy Owl from Hilperton

Had the most amazing holiday, would recommend barging to all. The barge came equipped with everything we needed and more! Clean and all in good order. Will defgo be booking again for next year. Also the 2 girls in check in at hilperton marina where wonderful very friendly and helpful and spared us the the time to go through different layouts of boats, both a credit to your company, ad was the technician and houde keeper.

13 Apr 2018

Carolyn

Thank you for such lovely feedback, your comments will be forwarded to the Manager at Hilperton Marina. We are currently taking bookings for next year so please get in touch when you are ready to book!

16 Apr 2018

Your recent holiday on Eagle - Sea Eagle from Hilperton

Super friendly staff and very knowledgeable. Happy to help and pass on relevant information.

13 Apr 2018

Carolyn

Thank you for your feedback, we're pleased you hear that you had a great holiday and the Marina were able to give you some good route information. We look forward to welcoming you back again.

16 Apr 2018

Your recent holiday on Thrush - Blue Rock Thrush from Hilperton

Very well organised, extremely friendly and helpful staff and a lovely boat. Our Tesco delivery arrived at the Marina before we did, and ABC staff even loaded it onboard, unpacked it and put things in the fridge as necessary. We could not have asked for a better holiday with them.

13 Apr 2018

Carolyn

Thank you for your feedback, it's great to hear that you loved your boat and the you received great service from Hilperton Marina. We look forward to welcoming you back again soon.

16 Apr 2018

Your recent holiday on Wren - Rock Wren from Whitchurch Marina

we had a great holiday with no problems at all

13 Apr 2018

Carolyn

Thank you for your feedback, great to hear that you enjoyed your holiday. We look forward to seeing you again soon.

16 Apr 2018

Your recent holiday on Warbler - Garden Warbler from Gayton

Good comfortable boat despite one shower not working .

12 Apr 2018

Carolyn

Thank you for your feedback, your comments have been forwarded to the Marina Manager at Gayton. We hope to welcome you again soon.

16 Apr 2018

Your recent holiday on Bunting - Rock Bunting from Alvechurch

Super friendly staff, wimpy WiFi Coming from overseas we didn't have a UK phone and were planning on using the WiFi to communicate. We were connected to the WiFi, but never got any internet.

11 Apr 2018

Carolyn

Thank you for your feedback. It is a shame that you were unable to use the internet during your holiday but we hope you still enjoyed our fantastic British Canals! We hope to see you again soon.

17 Apr 2018

Your recent holiday on Grebe - Red Necked Grebe from Hilperton

Helpful friendly staff. Immaculately clean and well maintained boat.

11 Apr 2018

Carolyn

Thank you for your feedback and the photo's! We're glad that you all enjoyed your boating experience and look forward to welcoming you again soon.

16 Apr 2018

Your recent holiday on Medway - Elnar from Rugby Wharf

Lovely people, lovely clean well presented boat.

11 Apr 2018

Carolyn

Thank you for your great feedback, we look forward to welcoming you again soon.

16 Apr 2018

Your recent holiday on Thrush - Chestnut Thrush from Anderton

Boatyard staff very friendly and helpful. We had a canal closure on our last day which could not be helped, but scuppered our last day. Staff provided great service and helped make the situation better. They were also fine about our slightly burnt tea towel and missing nappy pin. On the down side the boat was pretty old and it's kitchen had poor storage. The boat seemed to lean to the left slightly and there was a very bad smell from the front toilet on the boat throughout the week. We suspected this was caused by a leak as no matter how many times we wiped the floor it was always wet the next time you checked.

11 Apr 2018

Carolyn

Thank you for taking the time to leave your feedback, your comments have been forwarded to the Marina Manager. We hope that we will be able to welcome you again soon.

16 Apr 2018

Your recent holiday on Kestrel - Common Kestrel from Gailey Wharf

We had a lovely week on our canal boat. The boat was well equipped and the heating and shower were excellent. Shame the beds weren't more comfortable.

10 Apr 2018

Carolyn

Thank you for your feedback, your comments regarding the beds have been forwarded to Gailey Wharf. We hope to welcome you again soon.

16 Apr 2018

Your recent holiday on Plover - Golden Plover from Alvechurch

We have had a lovely time boated for many years now and this was one of the best weeks , the boat was clean and comfortable and the style we have had before but this one was a newer model , ABC do listen as the things I ask for are now in this boat, thanks

10 Apr 2018

Carolyn

Thank you for your feedback. We are always listening and forward any good suggestions to our boat building team. We're really pleased to hear that you enjoyed your holiday on the new Plover Class. We look forward to welcoming you again soon.

16 Apr 2018

Your recent holiday on Weaver - Streaked Weaver from Blackwater Meadow Marina

Better than anticipated (quality of boat and inclusions). No problems throughout. The Jack Mytton pub was not open despite advice to the contrary so check opening days before passing the first pub heading west. Television was static-y on occasions when we actually had signal. But the radio worked really well. There was more space than we were anticipating and lots of appliances (plates, toaster, cups etc) which was great.

09 Apr 2018

Carolyn

Thank you for taking the time to give us your feedback. Your comments regarding The Jack Mytton have been forwarded to the Marina so that they can check the information that they are giving customers. We're pleased to hear that you liked the layout and amenities onboard the Streaked Weaver. We look forward to seeing you again.

17 Apr 2018