So don't take our word for it, see what thousands of our customers are saying about us!
Hjälpsamma och lätta att få kontakt med
25 Jul 2025
Thank you for sharing your experience and for sending us photos of your adventure. We are pleased you enjoyed your holiday from our Falkirk Wharf. We hope to see you return in the future.
25 Jul 2025
Its the 2nd time I have used ABC boat hire they are always very helpful, communication is excellent and respond swiftly. The boats are well equipped, clean and a full briefing is given.
24 Jul 2025
Thank you so much for your kind words and for choosing ABC Boat Hire again! We're thrilled to hear that our team’s communication, helpfulness, and the quality of our boats made your experience a great one. It's always our goal to ensure everything is well-organised and clearly explained so you can relax and enjoy your time on the water. We truly appreciate your continued support and look forward to welcoming you aboard again soon!
24 Jul 2025
Well organised team. Full instructions clearly explained
24 Jul 2025
Thank you so much for your kind words and for choosing ABC Boat Hire again! We're thrilled to hear that our team’s communication, helpfulness, and the quality of our boats made your experience a great one. It's always our goal to ensure everything is well-organised and clearly explained so you can relax and enjoy your time on the water. We truly appreciate your continued support and look forward to welcoming you aboard again soon!
24 Jul 2025
We had the best time on the Brecon Beacons Canal very beautiful . The boat was adequate but dated and we saw much nicer ones so we are not sure about recommending abc we have a few friends interested atm . The boat we took had just had a dog in it and it smelt of dog for people without dogs it was off putting and unpleasant . One towel isn’t quite enough for a week when you come from overseas you cannot bring your own reality. The tv didn’t work it couldn’t pick up signals . We totally enjoy the trip the canal was stunning just the boat we bought outdoor chairs on trip because you need them on the tow path to sit in the shade .
23 Jul 2025
Thank you for taking the time to share your experience on the Monmouthshire & Brecon Canal. We’re delighted to hear that you thoroughly enjoyed the beautiful surroundings and had a memorable time on the water. With regard to the towels, additional sets are always available upon request. Had this been mentioned at check-in or during your trip, our marina team would have been more than happy to provide extra towels for you and your crew. The onboard TV has been checked and is in full working order. However, due to the remote nature of the canal, signal reception can vary significantly depending on your location along the route—something that is, unfortunately, beyond our control in certain areas. We’re pleased to welcome pets aboard our boats, and we take cleanliness very seriously. All boats are thoroughly cleaned between hires, but we’re sorry to hear that a pet odour affected your experience. Had this been brought to our attention during your holiday, our team would have been happy to attend the boat canalside or arrange a transfer to another boat if available. Your comments have been shared directly with our housekeeping team to reinforce our standards across the fleet. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you—or your friends—aboard again in the future. Your insights help us to continue improving our service at ABC Boat Hire.
29 Jul 2025
It was the canal it is beautiful every inch has views forests pubs villages just stunning
23 Jul 2025
Thank you for taking the time to share your experience on the Monmouthshire & Brecon Canal. We’re delighted to hear that you thoroughly enjoyed the beautiful surroundings and had a memorable time on the water. With regard to the towels, additional sets are always available upon request. Had this been mentioned at check-in or during your trip, our marina team would have been more than happy to provide extra towels for you and your crew. The onboard TV has been checked and is in full working order. However, due to the remote nature of the canal, signal reception can vary significantly depending on your location along the route—something that is, unfortunately, beyond our control in certain areas. We’re pleased to welcome pets aboard our boats, and we take cleanliness very seriously. All boats are thoroughly cleaned between hires, but we’re sorry to hear that a pet odour affected your experience. Had this been brought to our attention during your holiday, our team would have been happy to attend the boat canalside or arrange a transfer to another boat if available. Your comments have been shared directly with our housekeeping team to reinforce our standards across the fleet. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you—or your friends—aboard again in the future. Your insights help us to continue improving our service at ABC Boat Hire.
29 Jul 2025
Fantastic service from ABC boat hire. They answered all questions I had via email before the day. Thorough handover on the day including how to do 360 degree turn before leaving the marina which was our biggest worry. Everything included in the boat and very straight forward. Excellent route to Fradley junction and back to King's Orchard.
22 Jul 2025
Thank you so much for your fantastic feedback! We're delighted to hear you had such a great day out and that our team provided the support and reassurance you needed — especially with that 360-degree turn! It’s great to know the boat was well-equipped and easy to manage, and that you enjoyed the route to Fradley Junction and back. We’ll be sure to pass your kind words on to the team at King’s Orchard — we’d love to welcome you back again soon!
24 Jul 2025
Excellent service, friendly staff both in the office and boat handover.
22 Jul 2025
Thank you so much for your fantastic feedback! We're delighted to hear you had such a great day out and that our team provided the support and reassurance you needed — especially with that 360-degree turn! It’s great to know the boat was well-equipped and easy to manage, and that you enjoyed the route to Fradley Junction and back. We’ll be sure to pass your kind words on to the team at King’s Orchard — we’d love to welcome you back again soon!
24 Jul 2025
Great experience. Excellent communication throughout particularly on handover. It was very helpful that Vince came with us for a short time to ensure I was comfortable. Very well equipped boat.
22 Jul 2025
Thank you so much for your kind and detailed feedback! We're thrilled to hear that you had such a terrific experience and felt well supported as a first-time boater. It's great to know that Vince’s guidance helped you feel comfortable and confident at the start of your journey. We’re also glad the boat met your expectations — well-equipped, easy to handle, and ready for a great adventure. We hope to welcome you back again soon for another memorable trip!
24 Jul 2025
Great communication and support for a novice
22 Jul 2025
Thank you so much for your kind and detailed feedback! We're thrilled to hear that you had such a terrific experience and felt well supported as a first-time boater. It's great to know that Vince’s guidance helped you feel comfortable and confident at the start of your journey. We’re also glad the boat met your expectations — well-equipped, easy to handle, and ready for a great adventure. We hope to welcome you back again soon for another memorable trip!
24 Jul 2025
We have previously been 3 times with ABC and were looking forward again to the great service and well prepared boat. Unfortunately this was not the case this time in Aldermaston. On arrival we were told that the Kennet and Avon was blocked an we could not pass Crofton Lock because of damage and we should choose an alternative route. We later found out that this was only a temporary hitch and CRT were able to fix the lock on the same day. I feel that a little more research by the staff at Aldermaston could have qualified this. Before the handover we noticed that the ceiling was falling down because all of the screws had been removed. In fact many screws were found to be missing throughout the boat. Then we noticed that there was no spare linen which we had asked for, so we had to wait As we left Aldermaston a brief look around the boat was very disappointing. One of the toilets stank. The windows were filthy and generally speaking the cleanliness was not up to the standard we previously experienced with ABC. So, we set off up the Thames and informed the staff of our route. On reaching Henley we could not moor as a 1 day mooring would have costed £750 for one night. because of the regatta. I think we could have been advised not to go to Henley on this date by ABC. On the day of return we found that the stinky toilet had in fact overflowed although the green light above the toilet was still green, i.e. it did not change to red. the contents had spilled out over the floor and ruined my baggage. I had to leave the boat and sleep in my van on the last night. All in all my experience on this trip was not very impressive and I am in doubt concerning future bookings with ABC.
22 Jul 2025
Thank you for your sharing your feedback. I have forwarded your feedback to the Customer Service department AT ABC Boat hire who will be in touch with you shortly. Thank you for your patience.
23 Jul 2025
Thank you for your feedback and for taking the time to share your experience with us. At ABC Boat Hire, we truly value customer comments, as they play a vital role in helping us maintain and continually improve our service. Your concerns have been passed on to the Marina Manager, and I can confirm that a response letter has been sent to your address addressing the issues you raised. We sincerely appreciate your input and remain committed to enhancing the canal boating experience for all our guests.
29 Jul 2025
Lovely boat. Fully equiped. All nice and clean. Great staff. Convenient parking.
22 Jul 2025
Thank you for your lovely feedback! We're so pleased you enjoyed the boat, found everything clean and well-equipped, and appreciated the support from our team. It’s great to hear your cruise along the Llangollen and Montgomery canals was a relaxing one. We understand the limited pub and shop availability early in the week can be a bit of a challenge — thank you for highlighting that for future guests. We hope to welcome you back for another peaceful journey soon!
24 Jul 2025
We couldn't do our planned route as water level too low but enjoyed our time on the canals.
22 Jul 2025
Thank you for your kind feedback! We're really pleased to hear you found our service and staff helpful, and that the boat met your expectations. It’s great to know our support gave you peace of mind while exploring the canal network — we’re always here if you need us. We're sorry the water levels affected your planned route, but we're glad you still had an enjoyable time on the canals. We hope to welcome you back soon for another adventure!
24 Jul 2025
Very helpful staff and a nice boat.. Reassuring to know they will come out to you if you need them when you're travelling around the canal network.
22 Jul 2025
Thank you for your kind feedback! We're really pleased to hear you found our service and staff helpful, and that the boat met your expectations. It’s great to know our support gave you peace of mind while exploring the canal network — we’re always here if you need us. We're sorry the water levels affected your planned route, but we're glad you still had an enjoyable time on the canals. We hope to welcome you back soon for another adventure!
24 Jul 2025
Boat had not been inspected prior to handover
22 Jul 2025
Thank you for your feedback. I can confirm your comments have been forwarded to our Customer Service department who will be in touch shortly. Thank you for your patience.
23 Jul 2025
Thank you for your feedback and for taking the time to share your experience with us. At ABC Boat Hire, we truly value customer comments, as they play a vital role in helping us maintain and continually improve our service. Your concerns have been passed on to the Marina Manager, and I can confirm that a response letter has been sent to your address addressing the issues you raised. We sincerely appreciate your input and remain committed to enhancing the canal boating experience for all our guests.
29 Jul 2025
The boat was not to a suitable standard that we have come to expect from ABC. There was a strong smell of human effluent in the kitchen. It was evident on our return that the boats are not being serviced to an acceptable standard
22 Jul 2025
Thank you for your feedback. I can confirm your comments have been forwarded to our Customer Service department who will be in touch shortly. Thank you for your patience.
23 Jul 2025
Thank you for your feedback and for taking the time to share your experience with us. At ABC Boat Hire, we truly value customer comments, as they play a vital role in helping us maintain and continually improve our service. Your concerns have been passed on to the Marina Manager, and I can confirm that a response letter has been sent to your address addressing the issues you raised. We sincerely appreciate your input and remain committed to enhancing the canal boating experience for all our guests.
29 Jul 2025
