So don't take our word for it, see what thousands of our customers are saying about us!
This was a new experience for us. Didn’t realise how full on and tiring it could be, however the high temperatures contributed to making iit uncomfortable If we booked again would go for a wider , more open canal given the fact the vegetation was way out in places and we couldn’t see the countryside. Always wanted to travelling a canal…..another box ticked.
19 Jul 2025
Thank you for your kind feedback! We're glad to hear you found the boat clean and well equipped, and that our team provided helpful and friendly service during check-in and instruction. We really appreciate you choosing ABC and hope to see you again soon for another enjoyable trip!
20 Jul 2025
boat exterior scruffy particularly the bow area, dirty seats, heavy anchor and chain left on seat, which should have been stowed away, bow and stern lines badly frayed, need replacing, TV and radio not working, unable to use dinette bed as smaller legs were missing, boat not suitable for 3 average size adults +small dog, we returned the boat after 5 days.
19 Jul 2025
Thank you for sharing your experience. I have forwarded your comments to our Customer Service department who will investigate and be in touch shortly. Thank you for your patience and understanding.
20 Jul 2025
Thank you for sharing your experience aboard Great Dusky Swift from Springwood Haven Marina. We appreciate your feedback and would like to address a few of the points you raised. The ropes onboard have now been replaced—thank you for bringing this to our attention. All of our dinette tables are designed to convert into beds. On our Duck Class boats specifically, the bed legs are stored in the cupboard for easy access. If you had contacted the marina during your holiday they would have advised you of this. The TV and radio systems are fully operational, though please note that signal reception can vary depending on your location along the canal. Every narrowboat is thoroughly cleaned inside and out after each hire. We’re sorry to hear that the exterior did not meet your expectations on this occasion and apologise for any inconvenience caused. Please remember that all our marinas offer a 24/7 call-out service for any issues during your canal boat holiday. Had we been contacted at the time, one of our engineers could have provided support over the phone or arranged a visit to assist you directly. We hope to welcome you back onboard in the future.
24 Jul 2025
Friendly reception on arrival, efficient & helpful handover process (streamlined for experienced crews), well appointed boat including all the bed linen and towels.
18 Jul 2025
Thank you for your kind words! We're delighted to hear that you found our reception friendly and the handover process efficient and tailored to your experience. It’s great to know the boat was well appointed and had everything you needed, including bed linen and towels. We look forward to welcoming you onboard with ABC Boat hire in the future.
20 Jul 2025
Boat in perfect condition - clean and well equipped. Staff were friendly and helpful. Training was thorough and delivered with humour.
18 Jul 2025
Thank you for your 5* review! We are thrilled your boat was perfect and you enjoyed your handover. We really appreciate you taking the time to share your experience and hope to welcome you back aboard soon.
20 Jul 2025
Great boat and perfect weather.
18 Jul 2025
Thank you for sharing your experience. We are thrilled you enjoyed your Canal Boat holiday from Gailey Wharf and that you had beautiful weather!
20 Jul 2025
The staff are the most helpful and friendly people you can hope to meet. The boat was in excellent condition and spotlessly clean
18 Jul 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that our staff made such a positive impression and that the boat was in excellent condition and spotlessly clean. We look forward to welcoming you back soon!
20 Jul 2025
Everything worked as it should.
18 Jul 2025
Thank you for your kind words! We're so pleased to hear the boat was ready to go and met your expectations, and that our team made you feel welcome and supported throughout the handover. We appreciate you choosing ABC and hope to see you again soon for another great trip!
20 Jul 2025
The staff are the most helpful and friendly people you could hope to meet. The boat was in excellent condition and spotlessly clean.
18 Jul 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that our staff made such a positive impression and that the boat was in excellent condition and spotlessly clean. We look forward to welcoming you back soon!
20 Jul 2025
Lovely friendly people who go out of their way to make sure you have a great holiday. Perfect location to explore many canal routes. One of the most relaxing and interesting breaks you can have.
18 Jul 2025
Thank you for sharing your experience. We are thrilled you enjoyed your Canal Boat holiday from Gailey Wharf and that you had beautiful weather!
20 Jul 2025
Boat was well presented and fully equipped ready to go as soon as handover process was completed. Staff all friendly and helpful.
18 Jul 2025
Thank you for your kind words! We're so pleased to hear the boat was ready to go and met your expectations, and that our team made you feel welcome and supported throughout the handover. We appreciate you choosing ABC and hope to see you again soon for another great trip!
20 Jul 2025
Slow journey to Bath in view of very many moored craft, but with picturesque stops en route and an added bonus of the carnival happening in Bath.
18 Jul 2025
Thank you for your kind words! We're delighted to hear that you found our reception friendly and the handover process efficient and tailored to your experience. It’s great to know the boat was well appointed and had everything you needed, including bed linen and towels. We look forward to welcoming you onboard with ABC Boat hire in the future.
20 Jul 2025
Boat was in excellent condition, clean and well equipped. The staff were friendly and helpul and the training was delivered with humour
18 Jul 2025
Thank you for your 5* review! We are thrilled your boat was perfect and you enjoyed your handover. We really appreciate you taking the time to share your experience and hope to welcome you back aboard soon.
20 Jul 2025
Excellent service from Dave, Nigel and Katie when we had a small issue with the boat. They drove out to where we were on the route and fixed the issue promptly and with a great attitude. The boat itself was great, kitted out with all your needs.
17 Jul 2025
Thank you for your feedback. We’re thrilled to hear that Dave, Nigel, and Katie were able to assist you so promptly and professionally — they’ll be delighted to know their efforts made a positive difference to your trip. It's also great to hear that you were happy with the boat and found it well-equipped for your needs. We really appreciate you taking the time to share your experience.
20 Jul 2025
Great friendly and efficient service
17 Jul 2025
Thank you for your feedback. We’re thrilled to hear that Dave, Nigel, and Katie were able to assist you so promptly and professionally — they’ll be delighted to know their efforts made a positive difference to your trip. It's also great to hear that you were happy with the boat and found it well-equipped for your needs. We really appreciate you taking the time to share your experience.
20 Jul 2025
This is our 4th hire from ABC (the first 2 from Gayton Marina and the 3rd & 4th from Springwood Haven). Customer service is always top class. I asked to pick the boat up an hour early and they were happy to oblige, and on the one occasion that I needed to call the marina for advice they were very helpful By the way, the new WiFi is so much better than the previous system.
16 Jul 2025
Thank you so much for your continued support and for choosing ABC for the fourth time! We're thrilled to hear that you've had consistently great experiences at both Gayton Marina and Springwood Haven. We're also really glad you're enjoying the new WiFi system – we've had great feedback on the upgrade, and it's wonderful to hear it’s made a difference to your trip. We look forward to welcoming you back again soon!
20 Jul 2025
