So don't take our word for it, see what thousands of our customers are saying about us!
Friendly welcome and clean and tidy boat. Kept in touch with updates during the holiday. Easy handover and return
03 Oct 2025
Thank you for your kind feedback! We’re glad to hear you received a friendly welcome and found the boat clean and tidy. It’s great to know our team kept in touch with updates during your holiday and made the handover and return process easy. We’re sorry your route had to be altered due to canal closures, but we’re pleased it didn’t stop you from enjoying the trip—and discovering some good pubs along the way! We hope to welcome you back for another adventure soon. Many thanks, ABC Boat Hire
07 Oct 2025
An altered trip due to closed canals but nevertheless an enjoyable holiday with good pubs on route
03 Oct 2025
Thank you for your kind feedback! We’re glad to hear you received a friendly welcome and found the boat clean and tidy. It’s great to know our team kept in touch with updates during your holiday and made the handover and return process easy. We’re sorry your route had to be altered due to canal closures, but we’re pleased it didn’t stop you from enjoying the trip—and discovering some good pubs along the way! We hope to welcome you back for another adventure soon. Many thanks, ABC Boat Hire
07 Oct 2025
The boat was clean and well presented and everything worked well and it was comfortable.They were friendly at the boatyard and gave us clear instruction on using the boat.
03 Oct 2025
Thank you for sharing your experience! We’re so pleased to hear you had a good narrowboating trip. It’s great to know the boat was clean, comfortable, and everything worked well. We’re also glad the team at the boatyard made you feel welcome and provided clear instructions to get you started. It’s always nice to hear that the marina was easy to find and the boat was ready for you on arrival. We hope to welcome you back for another relaxing journey on the water! Many thanks, ABC Boat Hire
07 Oct 2025
The boat was very clean and had the best bathrooms we have experienced in many years of boating and the staff were very helpful. It would have been 5 stars but the safe wouldn't unlock, one tap was plumbed hot and cold the wrong way round, only 3 large bowls for 6 people boat, engine battery went flat twice (despite 5 hours running time) and had to be run for 20 minutes before bedtime, a window blind fell down dangerously onto the cooker, wooden handle./bar under the sliding hatch had been poorly repaired and was loose which was also a security and injury hazard.
03 Oct 2025
Thank you for taking the time to share your detailed feedback following your recent trip with us. We're delighted to hear that you found the boat very clean, the bathrooms among the best you've experienced in years of boating, and our staff helpful. We also appreciate you highlighting the areas where your experience fell short of expectations. I’m sorry to hear about the issues you encountered with the safe, plumbing, kitchen equipment, battery, and maintenance concerns such as the window blind and hatch handle. These are certainly not the standards we aim to uphold, and I’ve passed your comments directly to our operations and engineering teams for immediate review and rectification. Your observations help us identify areas for improvement, and we’re grateful for your honesty. We hope to welcome you back on board in the future, where we’ll strive to deliver a 5-star experience throughout. ABC Boat Hire
12 Oct 2025
Everything about ABC is first class. Ranging from the helpful, thorough training given, to the cleanliness and well equipped boat. They even organised the weather!
03 Oct 2025
Great service and fair prices. Staff were all friendly and knowledgeable and the boat handover was efficient. The boat was perfect for our group. We had to cancel our original booking just before the holiday due to a medical emergency. ABC were very compassionate and allowed us to move the holiday to a later date. We would highly recommend them as a firm that cares about their customers. A small issue with the boat during the week was fixed by an on-call engineer within an hour.. Amazing service !
03 Oct 2025
Thank you so much for your kind and thoughtful feedback! We’re delighted to hear that you found our customer care to be 100% and that the service, pricing, and boat handover all met your expectations. It’s especially heartening to know that our team was able to support you with compassion during your medical emergency and help rearrange your holiday—your recommendation means a great deal to us. We’re also glad the boat was perfect for your group and that our on-call engineer was able to resolve the issue quickly. Cruising through such a beautiful part of the country makes it all the more special, and we’re so pleased you had a great experience. Many thanks, ABC Boat Hire
07 Oct 2025
The boat was ready for us and the marina was easy to find.
03 Oct 2025
Thank you for sharing your experience! We’re so pleased to hear you had a good narrowboating trip. It’s great to know the boat was clean, comfortable, and everything worked well. We’re also glad the team at the boatyard made you feel welcome and provided clear instructions to get you started. It’s always nice to hear that the marina was easy to find and the boat was ready for you on arrival. We hope to welcome you back for another relaxing journey on the water! Many thanks, ABC Boat Hire
07 Oct 2025
The boat we had from ABC Wrenbury Mill was a Wren model just a year old, so in very good condition and which was supplied with everything needed for a pleasant cruise. After a few days we noticed the auxiliary battery had very low capacity. . When this became a problem we called for help and in about two hours new batteries had been installed by a very patient engineer working in the rain. Yet another example of the good service we have always had from ABC boats.
03 Oct 2025
Thank you so much for your detailed and thoughtful review! We're delighted to hear you enjoyed cruising aboard the Wren model from ABC Wrenbury Mill and found it to be in excellent condition and well equipped. We're especially pleased that our team was able to respond quickly and professionally to the battery issue—huge credit to our engineer for working through the rain to get you back on track! It’s always lovely to hear that our service continues to meet your expectations, and we truly appreciate your continued support. Many thanks from all of us at ABC Boat Hire!
07 Oct 2025
Generally we were pleased with the ABC experience and especially the staff at Springwood Haven. However, we would have liked to have been told by ABC that all the locks were all shut down and given the opportunity to postpone our hire period or we might have claimed for the cost of cancellation on our holiday insurance.
03 Oct 2025
Thank you for taking the time to share your detailed feedback following your recent trip with us. We're delighted to hear that you found the boat very clean, the bathrooms among the best you've experienced in years of boating, and our staff helpful. We also appreciate you highlighting the areas where your experience fell short of expectations. I’m sorry to hear about the issues you encountered with the safe, plumbing, kitchen equipment, battery, and maintenance concerns such as the window blind and hatch handle. These are certainly not the standards we aim to uphold, and I’ve passed your comments directly to our operations and engineering teams for immediate review and rectification. Your observations help us identify areas for improvement, and we’re grateful for your honesty. We hope to welcome you back on board in the future, where we’ll strive to deliver a 5-star experience throughout. ABC Boat Hire
12 Oct 2025
As said previously, great short break
03 Oct 2025
A new boat but we had problems with the toilet system smelling. Sorted at Nantwich Marina.
02 Oct 2025
Thank you for your feedback and for sharing your experience. We’re glad to hear you had a great holiday overall and that the ABC team at Nantwich Marina were excellent in resolving the issue with the toilet system. We’re sorry for the inconvenience caused by the smell early in your trip—especially on a new boat—but we’re pleased it was sorted quickly and thoroughly. Your understanding and kind words mean a lot, and we hope to welcome you back for an even smoother journey next time. Many thanks, ABC Boat Hire
07 Oct 2025
booked a 4 night trip on the mon and brecon canal. Staff were great at handover very informative unfortunately when we tried to sleep on the barge, basically we couldn't. The bed was advertised as a double, we had emails and phone calls confirming this multiple times before hand. It was 2 small singles pushed together and those singles had seen better days so uncomfortable my wife spent a night on the couch area , which was just as bad we handed the boat back 1 night early due to lack of sleep. When I said the reason why the lady at reception equipped " oh that must be the one without the memory foam" at this point I just left . Speechless.. First experience of narrowboating, not the most pleasant when deprived of sleep.
02 Oct 2025
Thank you for sharing your experience. We're genuinely sorry to hear that your experience aboard was impacted by the comfort of the beds on Red Tailed Finch. All of our Finch class boats follow the same internal layout, which includes two singles that can be joined together to form a double. Due to the limited space available on board, the beds are designed to convert between singles and doubles to adhere to the layout and flexibility we advertise. We understand that this setup may not meet everyone’s expectations, especially when compared to the comfort of mattresses at home. Had this issue been reported during your trip, our team would have done everything possible to assist, including offering a mattress replacement where available. We always encourage guests to reach out to reception while on board so we can help resolve any concerns promptly. We're truly sorry that your first experience of narrow boating was affected in this way, and we do hope you'll consider giving it another try in the future. ABC Boat Hire
12 Oct 2025
Great holiday. Only four stars as after a couple of days we had an awful smell from the toilet system. Eventually sorted at Nantwich Marina where the ABC team were excellent and thorough.
02 Oct 2025
Thank you for your feedback and for sharing your experience. We’re glad to hear you had a great holiday overall and that the ABC team at Nantwich Marina were excellent in resolving the issue with the toilet system. We’re sorry for the inconvenience caused by the smell early in your trip—especially on a new boat—but we’re pleased it was sorted quickly and thoroughly. Your understanding and kind words mean a lot, and we hope to welcome you back for an even smoother journey next time. Many thanks, ABC Boat Hire
07 Oct 2025
We booked a 4 night trip on the mon and brecon canal. Staff were great at handover very informative unfortunately when we tried to sleep on the barge, basically we couldn't. The bed was advertised as a double, we had emails and phone calls confirming this multiple times before hand. It was 2 small singles pushed together and those singles had seen better days so uncomfortable my wife spent a night on the couch area , which was just as bad we handed the boat back 1 night early due to lack of sleep. When I said the reason why the lady at reception equipped " oh that must be the one without the memory foam" at this point I just left . Speechless.. First experience of narrowboating, not the most pleasant when deprived of sleep.
02 Oct 2025
Thank you for sharing your experience. We're genuinely sorry to hear that your experience aboard was impacted by the comfort of the beds on Red Tailed Finch. All of our Finch class boats follow the same internal layout, which includes two singles that can be joined together to form a double. Due to the limited space available on board, the beds are designed to convert between singles and doubles to adhere to the layout and flexibility we advertise. We understand that this setup may not meet everyone’s expectations, especially when compared to the comfort of mattresses at home. Had this issue been reported during your trip, our team would have done everything possible to assist, including offering a mattress replacement where available. We always encourage guests to reach out to reception while on board so we can help resolve any concerns promptly. We're truly sorry that your first experience of narrow boating was affected in this way, and we do hope you'll consider giving it another try in the future. ABC Boat Hire
12 Oct 2025
Highly recommended staff wonderful very helpful with information location of the marina was easy to find enjoyed the cruising the only thing we had fault with we thought the boat we had was coming to the end of it's hire life was because it could be hard to steer in a wind and didn't like shallow water plus it used a lot more fuel than last time but that was all
01 Oct 2025
Thank you so much for your honest and helpful review! We're delighted to hear you enjoyed the cruising experience and found our staff friendly, informative, and easy to deal with. It’s great to know the marina was easy to find and that you’d recommend us to others. We appreciate your feedback regarding the boat’s handling and fuel usage. While some boats can be more sensitive to wind and shallow water, especially toward the end of their hire life, we’ll be sure to pass your comments on to our maintenance team for review. We're glad this didn’t stop you from having a good trip overall, and we’d love to welcome you back again soon. Many thanks from all of us at ABC Boat Hire!
07 Oct 2025
