So don't take our word for it, see what thousands of our customers are saying about us!
The best experience and nicest boat
30 Sep 2025
From start to finish ABC were brilliant to deal with. Nothing was too much trouble. The welcome we received on Friday was perfect. The boat tuition was great. The boat itself was absolutely fantastic- spotlessly clean, had all the home comforts. Was warm and cosy and lovely. The guys that helped out when we got back were so friendly and polite. We literally had the best weekend because of ABC and are already planning our next adventure. Thank you so much
30 Sep 2025
Shore Lark was very clean and the canal had lots to do
30 Sep 2025
Very enjoyable holiday. This is the 10th narrowboat trip and 5th with ABC, always a good time.
30 Sep 2025
First time narrow boating and we had a great time. Boat was well equipped and everything worked well. We had a smooth and enjoyable vacation.
30 Sep 2025
We had a great trip. All of the ABC staff were pleasant, helpful, and knowledgeable. Would not hesitate to use ABC again and hope to in the future. Our boat was in good working order, well outfitted and a pleasure to use. One thing I would have liked to have was a gauge for fresh water and the black holding tank levels. I own a cruising sailboat and understand the every system you add is a system to fail/maintain. So I understand them not having the gauges but it would be helpful to have these tank levels available. Thanks ABC for a great trip!
30 Sep 2025
As previously stated, not quite 5 stars, but not enough to detract from overall very good, Our crew noted some minor issues namely 1) The handle for the grill pan was not available. 2) The throttle would not stay open without holding it in position beyond just above tick over. 3) The vacuum cleaner appeared to not have been emptied prior to our boarding. 4) The catch on the pull out frame for the dinette/double bed adaptation did not lock into place causing the mattress to slide off the frame.
30 Sep 2025
Thank you very much for your thoughtful and detailed feedback following your trip from Wrenbury Mill Marina. We're delighted to hear that you found the check-in and safety procedures to be very good, and that the boat was clean, well-equipped, and well maintained. Your comments about the overall experience being close to a 5-star rating mean a lot to us. We also appreciate you taking the time to highlight the minor issues your crew encountered. Your observations regarding the grill pan handle, throttle, vacuum cleaner, and dinette bed frame have been noted and passed on to our maintenance team to ensure these are addressed promptly for future guests. Your recommendation of ABC Boat Hire and Wrenbury Mill Marina is greatly valued, and we’re glad these small niggles didn’t detract from your overall enjoyment. We hope to welcome you aboard again soon! Many thanks, ABC Boat Hire
07 Oct 2025
Gutes Boot. Tolle Ausstattung. Gut dokumentiert. Top. Einzig bei der Abgabe mussten wir etwas lange warten.
30 Sep 2025
Thank you so much for your kind feedback! We're delighted to hear you enjoyed the boat and its equipment, and that the documentation was helpful. We appreciate your patience during the drop-off and are glad everything else went smoothly—including the payment process. We hope to welcome you aboard again soon!
07 Oct 2025
We just did a 2 night trip but due to us arriving late the team were able to advice on a more suitable route/ destination so we could fit everything in
27 Sep 2025
Thank you so much for your fantastic feedback! We’re thrilled to hear that your group had an amazing time and felt well supported throughout your trip. It’s wonderful to know the team at Springwood Marina were so helpful, especially in guiding you toward a suitable route after your late arrival. We’re especially pleased that your first boating experience was such a success—and we’d love to welcome you back for another adventure soon! Many thanks, ABC Boat Hire
07 Oct 2025
I can't recommend ABC and Springwood marina enough, our group were complete novices but the team were brilliant and couldn't do enough to support us. We had an amazing time, thank you!
27 Sep 2025
Thank you so much for your fantastic feedback! We’re thrilled to hear that your group had an amazing time and felt well supported throughout your trip. It’s wonderful to know the team at Springwood Marina were so helpful, especially in guiding you toward a suitable route after your late arrival. We’re especially pleased that your first boating experience was such a success—and we’d love to welcome you back for another adventure soon! Many thanks, ABC Boat Hire
07 Oct 2025
Wasn't our planned trip which we were unable to do because of water shortage.
27 Sep 2025
Thank you for your feedback and for highlighting both the positives and the challenges during your trip. We’re pleased to hear that our staff were friendly and helpful, and that the boat was well equipped. We're truly sorry that your planned route couldn’t go ahead due to the water shortage—these situations are unfortunately beyond our control, but we understand how disappointing that must have been. We appreciate your understanding and hope we can welcome you back for the trip you originally intended in the future. Many thanks, ABC Boat Hire
07 Oct 2025
Friendly helpful staff. Boat well equipped.
27 Sep 2025
Thank you for your feedback and for highlighting both the positives and the challenges during your trip. We’re pleased to hear that our staff were friendly and helpful, and that the boat was well equipped. We're truly sorry that your planned route couldn’t go ahead due to the water shortage—these situations are unfortunately beyond our control, but we understand how disappointing that must have been. We appreciate your understanding and hope we can welcome you back for the trip you originally intended in the future. Many thanks, ABC Boat Hire
07 Oct 2025
First of all we have to say that we had a lovely week on the Kennet and Avon Canal. The reason we have given the holiday only 3 stars is because we feel that there were some things that are simple to address. We had no hot water for the first 25 or so hours. The water was stone cold from the outset. We travelled for about an hour and a half on the first day then kept the engine running up to nearly 8pm, still no hot water so we couldn't have a shower. On the 2nd day we started the engine at 8am, still no hot water so we called the office and told them. They sent an engineer out fairly quickly. He said the tank was hot and we would have to wait and out more time on the engine. We then travelled on Saturday for about 5 hours. Still no hot water so we rang again. The engineer questioned if we basically knew how to run a tap. He came out about 5pm on the Saturday and discovered that some sort of temperature valve was faulty. The hot water was eventually resolved late afternoon on Saturday. My issue is that why wasn't the correct inspection done prior to the boat being handed over to us and why didn't the engineer listen to us when we said that the water had no heat whatsoever? Second issue. The beds are two pretty thin mattresses pushed together and the joint down the middle is very uncomfortable. Third. The drinking water was undrinkable, the thin water pipe from the drinking water tap came away in my hand. We just feel that the hot water issue should have been dealt with better. Perhaps a small refund or a discount on future holidays for not being able to shower would have been a nice gesture We paid close to £2000 for the week so the boat should be of a decent standard but it felt a bit tired.
25 Sep 2025
First of all we have to say that we had a lovely week on the Kennet and Avon Canal. The reason we have given the holiday only 3 stars is because we feel that there were some things that are simple to address. We had no hot water for the first 25 or so hours. The water was stone cold from the outset. We travelled for about an hour and a half on the first day then kept the engine running up to nearly 8pm, still no hot water so we couldn't have a shower. On the 2nd day we started the engine at 8am, still no hot water so we called the office and told them. They sent an engineer out fairly quickly. He said the tank was hot and we would have to wait and out more time on the engine. We then travelled on Saturday for about 5 hours. Still no hot water so we rang again. The engineer questioned if we basically knew how to run a tap. He came out about 5pm on the Saturday and discovered that some sort of temperature valve was faulty. The hot water was eventually resolved late afternoon on Saturday. My issue is that why wasn't the correct inspection done prior to the boat being handed over to us and why didn't the engineer listen to us when we said that the water had no heat whatsoever? Second issue. The beds are two pretty thin mattresses pushed together and the joint down the middle is very uncomfortable. Third. The drinking water was undrinkable, the thin water pipe from the drinking water tap came away in my hand. We just feel that the hot water issue should have been dealt with better. Perhaps a small refund or a discount on future holidays for not being able to shower would have been a nice gesture We paid close to £2000 for the week so the boat should be of a decent standard but it felt a bit tired.
25 Sep 2025
Helpful staff, comfortable, clean boat, had a great time!
25 Sep 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that every part of your holiday—from booking to boat orientation and return—was enjoyable. It’s fantastic to know our staff were knowledgeable, friendly, and patient, and that the boat was comfortable, clean, and well equipped. We’re especially pleased that you had such a great time and plan to return! Your recommendation means a lot to us, and we look forward to welcoming you and your friends aboard again soon. Many thanks, ABC Boat Hire
07 Oct 2025
