Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 2000 of our customers are saying about us! 

Your recent holiday on Eagle - White Tailed Eagle from Worcester

We are five pensioners who regularly hire a boat (on different canals) in late March to avoid busy canal traffic. In our midweek break, we managed to reach Bourneville and return to Worcester, negotiating 112 locks and nearly 5 miles of tunnels. The 'White Tailed Eagle' was probably the best boat we have ever rented with comfortable seating and sleeping berths. Importantly it had very efficient heating! The Worcester ABC staff could not have been more helpful and we would recommend them without hesitation.

09 Apr 2018

Carolyn

Thank you for your fantastic feedback. You certainly covered a big distance in your mid week break, well done! Your lovely comments will be passed on to the Worcester Marina team. We look forward to seeing you again soon.

16 Apr 2018

Your recent holiday on Wide Beam - Sanderling from Falkirk

We really enjoyed our holiday . It was our first time my husband and son-in-law drove the boat, we only got as far as wilcoxsholm bridge 42 then came back . We dident make it to Edinburgh due to the bad weather. The guys that helped us through the locks were great . The falkirk wheel was amazing we would do this again hopefully weather will be better.

09 Apr 2018

Carolyn

Thank you for your feedback. It sounds like you had a great time despite the weather, the Falkirk Wheel is certainly an adventure that you won't forget for a while! We look forward to helping you plan your next holiday with us.

16 Apr 2018

Your recent holiday on Tyne - Grith from Whitchurch Marina

Great service, lovely clean boat, friendly staff

09 Apr 2018

Carolyn

Thank you for your feedback, we're pleased you enjoyed your holiday and look forward to welcoming you again soon.

16 Apr 2018

Your recent holiday on Wagtail - Yellow Wagtail from Rugby Wharf

Think the boat we got was good - felt fairly new. Had most of the things you wanted. Although TV didn't work (reception is poor on canal) and wifi hardly worked (for similar reasons). So I would assume they don't work and pack / prepare for that. We found the people in the wharf a bit panicky / passive aggressive. Needing all the adults to be there before commencing with instruction when in fact only two really needed to hear instruction as only two maned the boat. Also as we were running late, hanging on for everyone meant we had to pay a fine of £50. Maybe they should consider doing a video tutorial.

08 Apr 2018

Carolyn

Thank you for your feedback. It is important that all members of the crew do listen to the handover as the safety information is relevant to everyone, however, your comments have been forward to the Marina Manager. We do need to administer a fee to discourage customers from returning late from their holiday and impacting on the customers arriving later that day. We hope to see you again soon.

16 Apr 2018

Your recent holiday on Warbler - Dusky Warbler from Alvechurch

The whole experience from booking through to handing the boat back was extremely well organised and the staff were so helpful and friendly. They definitely went above and beyond and even when half way through our holiday our toilet stopped working due to a blockage (2 year old had thrown my husband's wedding ring in there), Paul the engineer came to meet us once we moored to sort it for us and thankfully retrieved the ring (we didn't know it was the ring at the time). We'd like to thank Paul in particular as he was outstanding. He did our instruction on the boat and was so thorough in making sure we were not only safe but confident enough to go out by ourselves. The boat was spotless and had near enough everything we could need during our 7 day holiday (even things like a knife sharpener). Everything was thought of and the information manual was very informative and thorough without being too complicated for novices. I would highly recommend anyone to use Alvechurch Marina, fantastic customer service and definitely made our holiday a better experience.

08 Apr 2018

Carolyn

Thank you for taking the time to give us such brilliant feedback. Thank goodness Paul was able to retrieve the ring for you! Your comments will be forwarded to the Marina and especially Paul. We look forward to welcoming you back again.

16 Apr 2018

Your recent holiday on Lark - Sun Lark from Hilperton

Enjoyed everyday despite the mixed weather. Always fun on a boat and plenty of mooring opportunities

08 Apr 2018

Carolyn

Thank you for your feedback. It sounds as though you had lots of fun regardless of the weather! We look forward to welcoming you again soon.

16 Apr 2018

Your recent holiday on Eagle - Greater Spotted Eagle from Wrenbury

Reallt friendly staff... even put away our Tesco order away for us. Boat was our best so far... really comfortable beds. Our best ABC boating holiday yet and they have always been brilliant!

07 Apr 2018

Carolyn

Thank you for your lovely feedback. We're really pleased to hear you had a great time and look forward to welcoming you back again soon!

16 Apr 2018

Your recent holiday on Swallow - Red Throated Swallow from Goytre Wharf

The staff were very friendly and helpful.

07 Apr 2018

Carolyn

Thank you for your feedback, it's great to hear you were pleased with the service you received from Goytre Wharf. We hope to see you again soon.

16 Apr 2018

Your recent holiday on Tyne - Sigrid from Worcester

Very enjoyable trip except for the weather! Double made up bed was a bit uncomfortable but duvet and pillows of good quality. Pump had to be switched off at night due to noise. "Briefing" surely could be shorter as much of the information was repeated 3 times by various members of staff - very through!!!

06 Apr 2018

Carolyn

Thank you for your feedback. First time boaters do tend to like important information to be repeated but we appreciate that if you are experienced then this could be a bit time consuming. We are always working to improve the design and configuration of our dinette beds, with comfort being an important factor. Your comments will be forwarded to our boat building team for future reference. We're pleased that you enjoyed holiday, despite the weather!

16 Apr 2018

Your recent holiday on Lark - Ashes Lark from Worcester

Excellent service, a warm welcome and a fantastic holiday. Good work!

06 Apr 2018

Carolyn

Thank you for such lovely feedback, which I will pass on to our team at Worcester Marina! We hope to welcome you again soon.

16 Apr 2018

Your recent holiday on Owl - Eagle Owl from Alvechurch

Most aspects of the holiday were very good, but one major one - the comfort of the seating during the day let it down. The saloon bench seats were not comfortable to sit on for prolonged periods and the ridge about shoulder-height at the back was particularly uncomfortable.

06 Apr 2018

Carolyn

Thank you for taking the time to give us your feedback. As we are always designing and building new boats I will be sure to pass on your comments regarding the seating area to our boat building team. We hope to welcome you again soon.

16 Apr 2018

Your recent holiday on Grebe - Red Necked Grebe from Hilperton

Very well prepared and equipped boat. Friendly and professional staff. Great holiday - Thank you!

06 Apr 2018

Carolyn

Thank you for taking the time to give us your feedback and for your lovely comments. We hope to see you again soon.

16 Apr 2018

Your recent holiday on Finch - Red Naped Finch from Goytre Wharf

The boat was exceptionally clean and the staff at Goytre friendly and professional with good boat safety/induction etc. Also the info left on board regarding the boat and locality was very good and there were nice touches such as fresh flowers and a helpful welcome pack. The Mon and Brecon is very beautiful canal and we had a great time.

06 Apr 2018

Carolyn

Thank you for your fantastic feedback. We're pleased to hear that you were impressed with with your boat, handover and the information provided by Goytre Wharf. We look forward to welcoming you again soon!

16 Apr 2018

Your recent holiday on Weaver - Cape Weaver from Wrenbury

Double bed on Cape Weaver boat is a converted table/seating arrangement which is difficult and inconvenient to access.

06 Apr 2018

Carolyn

Thank you for taking the time to give your feedback, your comments regarding the dinette will be passed on to our boat building team for future reference. We hope to see you again soon.

16 Apr 2018

Your recent holiday on Thrush - Siberian Thrush from Whitchurch Marina

Great handover and technical explanation. Friendly reception and great facilities onboard. All clean and tidy- a perfect start.

06 Apr 2018

Carolyn

Thank you for your feedback. We're very pleased to hear that you had a great handover and that you were happy with the facilities onboard the Thrush. We look forward to welcoming you again soon!

16 Apr 2018