So don't take our word for it, see what thousands of our customers are saying about us!
I know that it seems a bit odd leaving 5 stars across the board for this trip - but each category below merits it. The state of, and equipment in, the boat was great. The housekeeping staff helpfully and with good humour made a last minute change for us. The handover was clear and sensible. The reception experience was smooth (with useful, knowledgeable information thanks)
28 Apr 2023
Helpful, friendly, flexible - thank you very much. An easy online booking experience, and follow-ups on the phone
28 Apr 2023
Service was great, the boat was mechanically sound, but the boat was in a tired condition, the hose pipe which filled up the water tank leaked like a Siv, it was like the hose had been stabbed with a dart, other boaters had the Same experience, the seating was badly worn and flat, when making up the bed it was all eleven, the bench seating was nearly flat and made my bum ache when sat on for an hour, the table trim was loose and ready to fall off, catches to cupboards etc not shutting correctly until it was aligned, although we made the most of it and enjoyed our holiday, we have been boating for 15 years, and this has been the worst boat, we have been with abc boating before with same layout and had no trouble.
27 Apr 2023
Boat was all ready for us when we arrived at 1400. Had the initial information regarding lock operation, especially useful as two of our crew were 1st timers. Handover by David was excellent. Mattresses are extremely comfortable.
27 Apr 2023
Had a great holiday ,we made the best of our worn out tired boat
27 Apr 2023
1. Central heating failed after a week. Lack of instructions regarding diesel level. 2. Persistent odour on board after pump out. 3. Bathroom sink drains away and failed to hold water.
27 Apr 2023
Thank you for your feedback :) I have forwarded your comments to the customer service department and they will be in touch shortly.
28 Apr 2023
We were disappointed not to have completed our proposed Black Country Loop because of a collapse of a flight of locks in central Birmingham.
27 Apr 2023
Thank you for your feedback :) I have forwarded your comments to the customer service department and they will be in touch shortly.
28 Apr 2023
Very comfortable boat and well equipped. Central heating was appreciated
27 Apr 2023
Not the best canal for a boating holiday, someone who has never been on a canal holiday before may find it puts them off. However very pretty and everyone very friendly.
26 Apr 2023
Fantastic holiday and couldn't have dealt with a better boat yard
26 Apr 2023
Much better presentation than the last two times. Helpful, friendly staff who went out of their way to assist us both when we arrived and when we left.
26 Apr 2023
Boat was well equipped, spotlessly clean and everything worked as it should. Beds were comfortable and facilities were 1st class
26 Apr 2023
Lovely Boat, had all we needed, very well thought out. Nice friendly staff very helpful. Unfortunately you couldn't also give us good weather!
26 Apr 2023
A fantastic holiday experience. High quality, well equiped boat. Helpful, friendly marina staff.
26 Apr 2023
The service we received was excellent, everyone we met was friendly, informative and helpful
26 Apr 2023
