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We were both very happy with Humblot's Heron and, having cruised the canals extensively, I was very interested to see how the boats have changed! We were very happy with the facilities on board with the slight exception of never being able to get the main TV channels on the TV!
24 Sep 2021
Enjoyed it all. Looking forward to the next.
24 Sep 2021
The whole experience was brilliant! The barge was so clean and well equipped and comfortable. The handover was very informative from a guy who knows his boats, he lives on one! We had such a fantastic few days. It was our first time but won’t be our last!
24 Sep 2021
The service provided was great - super friendly, really relaxed and informative - and the boat and general equipment etc really well managed, maintained and explained. We had a lovely weekend and very grateful for the very friendly and helpful approach provided by the ABC Team. Wouldn't hesitate to recommend.
24 Sep 2021
The boat was excellent, the facilities on it were excellent. The reason for not giving an overall excellent rating was that *personal info removed by Feefo* , who showed us the boat, could have been more knowledgeable about the route when we asked him and Brad who *personal info removed by Feefo* passed us on to was also vague and seemed only interested in selling us a canal book for £12.95.
24 Sep 2021
Booking, briefing and service was good.
24 Sep 2021
We had a most enjoyable two weeks during which we stopped off in Edinburgh, Kirkintilloch, Bowling, Glasgow and at the Kelpies. Scottish Canal staff and volunteers were invariably friendly and helpful.
24 Sep 2021
The noise of the taps or toilets at night was annoying, but we were warned about this and I guess there's nothing that can be done about that. Also, there was insufficient storage space. I think the layout, in this respect could probably be improved,
24 Sep 2021
Loved the barge experience
24 Sep 2021
No problems except small marina
24 Sep 2021
My wife and I have just returned from an excellent two week holiday from the ABC base at Aldermaston. This was our seventeenth year of hiring narrowboats, usually via Diamond Resorts. The first week we enjoyed a trip down the Thames to Runnymede, although at times anxious to secure an overnight mooring. The second week we returned to the Kennet and Avon and travelled as far as Hungerford. The particular joy of this week was accountering so many friendly and helpful people, both boaters and non-boaters. This was particularly important when facing some very difficult lock gates. The boat we hired was a cruiser stern, a very poor arrangement as a social area. There is nowhere to sit other than on a cold thin steel guard rail, and then only room for one additional person to the helmsman forward of the tiller. (I never sit and steer). The boat mechanics were good and the steering precise and sensitive. However the interior fittings were tired and long past sell-by date, and storage space barely adequate for two people. The notion that it could sleep five people seems absurd. The bunk bed arrangement in the sleeping area took away valuable space for the person sleeping underneath it. With nowhere to put personal things such as glasses (hearing aids in my case), iPhone, book, handkerchief , etc. Getting into it was hard enough, goodness knows how you do it with the bunk bed down. I doubt very much that the people who configure and fit out these boats have ever tried out their handiwork over a few days and nights self catering. The worst aspect of the boat's poor interior condition was the smelly fridge. When we first entered the boat we were aware of an odour. We quickly traced it to the fridge. On moving it out we discovered the floor underneath was filthy with what could have been spilt food. We managed to effect a bearable remedy by cleaning the floor as best we could. On the plus side the WiFi reception was good and we managed a TV reception most evenings. With regard to the ABC management and staff at Aldermaston we have nothing but praise. The office handover was friendly, efficient and thorough. The engineer/mechanics were extremely helpful, particularly when we called back in at the marina at the start of our second week, providing us with a pump out and fuel top-up. Further praise must also be heaped on them for their superb assistance when I had a serious accident a short distance from the marina which required an ambulance and four days hospitalisation.
24 Sep 2021
A comfortable boat, well fitted out, and beautifully prepared. Nothing was too much trouble for the staff at Wrenbury, though they were extra busy on the afternoon we left, so there was a very slight delay in getting away. Highly recommended, and a memorable and trouble-free week.
24 Sep 2021
great service friendly staff helpful and patient tutoring he came down the canal with us and had to walk back..
24 Sep 2021
Very enjoyable holiday in a beautiful place. Boat clean and comfortable, with very good quality bedding and furnishing.
24 Sep 2021
Good, but rather dated boat, excellent weather, great customer service as ever.
24 Sep 2021
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