So don't take our word for it, see what thousands of our customers are saying about us!
The team were friendly and helpful. The barge was clean and tidy and had many facilities suitable for our day trip. We had a great time and would definitely recommend.
09 Sep 2024
Thank you for your feedback. We're pleased to hear that you were happy with all of the facilities onboard!
12 Sep 2024
A clean and well presented boat with a succinct and helpful training session which resulted in a most enjoyable day on the canal. Thank you.
08 Sep 2024
Thank you for sharing your experience from our Gayton Marina.
09 Sep 2024
Well equipped boat . Thoroughly enjoyable weekend with friends
08 Sep 2024
Thank you for your feedback.
09 Sep 2024
Thoroughly enjoyed our boating experience . Boat was very well equipped .
08 Sep 2024
Thank you for your feedback.
09 Sep 2024
Simple to book. Great answering questions. Lovely welcome. Clear instructions. Lovely boat. Fabulous day!!!!
07 Sep 2024
Thank you for your feedback. We are pleased you had a fabulous day with us at Aldermaston Wharf.
09 Sep 2024
There was a lack of moorings at 48 hr mooring spots due to live on's taking up the moorings for more than 48 hours. the banks were overgrown with weeds making mooring difficult. we wanted to stop at honey street but there were no moorings.
07 Sep 2024
Thank you for your feedback and for sharing your experience.
09 Sep 2024
very good customer service.
07 Sep 2024
Thank you for your feedback and for sharing your experience.
09 Sep 2024
Our boat trip was relaxing and very enjoyable.
07 Sep 2024
Thank you for your feedback regarding your canal boat hire from Gailey Wharf. We are pleased you had such a great experience and we look forward to welcoming you on board in 2025.
09 Sep 2024
Everyone at Gailey Wharf was wonderful and so helpful. We enjoyed our trip very much! We are already planning another trip for next year!
07 Sep 2024
Thank you for your feedback regarding your canal boat hire from Gailey Wharf. We are pleased you had such a great experience and we look forward to welcoming you on board in 2025.
09 Sep 2024
Nice clean boat with modern facilities
07 Sep 2024
Thank you for your feedback regarding your canal boat hire on our Arabian Lark from Hilperton Marina.
09 Sep 2024
Great service from a professional company
07 Sep 2024
Thank you for your feedback regarding your canal boat hire on our Arabian Lark from Hilperton Marina.
09 Sep 2024
Great service throughout from Whitchurch Marina. Got us on the boat straight away - no waiting for an hour as we have at other boat yards. Boat was very well kitted out, clean and comfortable. Had a couple of technical issues with the boat, one our fault and one not. Both dealt with quickly without fuss or having to sit and wait for someone to come out.
06 Sep 2024
Thank you for your feedback. We are thrilled that you enjoyed your experience and had great service from our Team at Whitchurch.
09 Sep 2024
Service and bat were excelent
06 Sep 2024
Thank you for your feedback. We are thrilled that you enjoyed your experience and had great service from our Team at Whitchurch.
09 Sep 2024
The staff service was very good and helpful and took account of the fact that we are experienced narrowboaters. However we were sent out with one of the sewage tanks almost full. Following instructions from the office we were able to get a pump out at a hire base at Gilwern.
05 Sep 2024
Thank you for your feedback. I have forwarded your comments to our customer service department for review and the department will be in touch shortly.
09 Sep 2024
The countryside and the canal itself are very scenic and most enjoyable . The local people are very friendly and helpful. The trip was spoilt however by the awful quality of the old and uncared for boat. Compared to all the other hire craft on the canal your boats are not in the same league but as far as we could ascertain you charge similar weekly hire costs. All the other hire craft were smartly presented whereas your boats had clearly not seen a lick of paint for several years. The boat was not properly ballasted and listed to port making sleeping on the starboard side hazardous. Both myself and my daughter fell out of bed. The front doors did not close tightly together and with a strong head wind this blasted through the gap in the middle. Only corrected by wedging folded newspaper in the gap. The locking system of the boat was crude to say the least, relying for security on a single padlock and a thin rather tatty bracket. There was no way of closing the doors whilst on the boat and being able to re-enter by means of a handle. Extremely inconvenient and resulted in people being stranded outside at both ends of the boat.
05 Sep 2024
Thank you for your feedback. I have forwarded your comments to our customer service department for review and the department will be in touch shortly.
09 Sep 2024
