So don't take our word for it, see what thousands of our customers are saying about us!
Very helpful staff and a nice boat.. Reassuring to know they will come out to you if you need them when you're travelling around the canal network.
22 Jul 2025
Thank you for your kind feedback! We're really pleased to hear you found our service and staff helpful, and that the boat met your expectations. It’s great to know our support gave you peace of mind while exploring the canal network — we’re always here if you need us. We're sorry the water levels affected your planned route, but we're glad you still had an enjoyable time on the canals. We hope to welcome you back soon for another adventure!
24 Jul 2025
Boat had not been inspected prior to handover
22 Jul 2025
Thank you for your feedback. I can confirm your comments have been forwarded to our Customer Service department who will be in touch shortly. Thank you for your patience.
23 Jul 2025
Thank you for your feedback and for taking the time to share your experience with us. At ABC Boat Hire, we truly value customer comments, as they play a vital role in helping us maintain and continually improve our service. Your concerns have been passed on to the Marina Manager, and I can confirm that a response letter has been sent to your address addressing the issues you raised. We sincerely appreciate your input and remain committed to enhancing the canal boating experience for all our guests.
29 Jul 2025
The boat was not to a suitable standard that we have come to expect from ABC. There was a strong smell of human effluent in the kitchen. It was evident on our return that the boats are not being serviced to an acceptable standard
22 Jul 2025
Thank you for your feedback. I can confirm your comments have been forwarded to our Customer Service department who will be in touch shortly. Thank you for your patience.
23 Jul 2025
Thank you for your feedback and for taking the time to share your experience with us. At ABC Boat Hire, we truly value customer comments, as they play a vital role in helping us maintain and continually improve our service. Your concerns have been passed on to the Marina Manager, and I can confirm that a response letter has been sent to your address addressing the issues you raised. We sincerely appreciate your input and remain committed to enhancing the canal boating experience for all our guests.
29 Jul 2025
See previous comments....not impressed
22 Jul 2025
Thank you for your sharing your feedback. I have forwarded your feedback to the Customer Service department AT ABC Boat hire who will be in touch with you shortly. Thank you for your patience.
23 Jul 2025
Thank you for your feedback and for taking the time to share your experience with us. At ABC Boat Hire, we truly value customer comments, as they play a vital role in helping us maintain and continually improve our service. Your concerns have been passed on to the Marina Manager, and I can confirm that a response letter has been sent to your address addressing the issues you raised. We sincerely appreciate your input and remain committed to enhancing the canal boating experience for all our guests.
29 Jul 2025
All good, no problems, fine.
22 Jul 2025
Thank you for your feedback! We're glad to hear everything went smoothly and that you found the boat well equipped and our staff friendly. It's always great to know our guests had a hassle-free experience. We hope to see you again soon!
24 Jul 2025
Well equipped boat, friendly staff.
22 Jul 2025
Thank you for your feedback! We're glad to hear everything went smoothly and that you found the boat well equipped and our staff friendly. It's always great to know our guests had a hassle-free experience. We hope to see you again soon!
24 Jul 2025
A lot of moored boats which need attention.
22 Jul 2025
Thank you for your feedback! We're so pleased to hear you enjoyed the newly refurbished boat and found the handover friendly and smooth. We appreciate you letting us know about the temperature gauge issue — it's been noted and will be addressed promptly. It's also great to hear the cleanliness met your expectations. We understand that moored boats can sometimes affect the cruising experience, and we’ll continue working with the relevant authorities to help keep the waterways clear and enjoyable. We hope to welcome you back again soon!
24 Jul 2025
Friendly handover. Slight issue with temp gauge not working. Reported when handed back. Clean bed linen and towels. Clean boat
22 Jul 2025
Thank you for your feedback! We're so pleased to hear you enjoyed the newly refurbished boat and found the handover friendly and smooth. We appreciate you letting us know about the temperature gauge issue — it's been noted and will be addressed promptly. It's also great to hear the cleanliness met your expectations. We understand that moored boats can sometimes affect the cruising experience, and we’ll continue working with the relevant authorities to help keep the waterways clear and enjoyable. We hope to welcome you back again soon!
24 Jul 2025
Relaxed handover but covered everything we needed to know
22 Jul 2025
Thank you for your feedback! We're glad to hear the handover felt relaxed yet informative — that's exactly the balance we aim for. We hope you had a great time on the water and look forward to seeing you again!
24 Jul 2025
Leisurely cruise down LLangollen to Frankton locks and Montgomery canal. Unfortunately no pubs open on Mon-Wed down Montgomery, and no shops.
22 Jul 2025
Thank you for your lovely feedback! We're so pleased you enjoyed the boat, found everything clean and well-equipped, and appreciated the support from our team. It’s great to hear your cruise along the Llangollen and Montgomery canals was a relaxing one. We understand the limited pub and shop availability early in the week can be a bit of a challenge — thank you for highlighting that for future guests. We hope to welcome you back for another peaceful journey soon!
24 Jul 2025
Excellent service
20 Jul 2025
Thank you for your kind words! We’re delighted to hear that you found ABC Boat Hire professional and that our service met your holiday expectations. It’s always our goal to provide a smooth and enjoyable experience from start to finish, and we’re so pleased we could deliver that for you. We hope to welcome you aboard again soon!
24 Jul 2025
Fulfilled our holiday expectations
20 Jul 2025
Thank you for your kind words! We’re delighted to hear that you found ABC Boat Hire professional and that our service met your holiday expectations. It’s always our goal to provide a smooth and enjoyable experience from start to finish, and we’re so pleased we could deliver that for you. We hope to welcome you aboard again soon!
24 Jul 2025
The staff are friendly, helpful and knowledgeable.
19 Jul 2025
Thank you for your feedback. We are pleased you enjoyed your experience from our Hilperton Marina on our Sandpiper Class.
20 Jul 2025
The boat is well appointed, and maintained
19 Jul 2025
Thank you for your feedback. We are pleased you enjoyed your experience from our Hilperton Marina on our Sandpiper Class.
20 Jul 2025
Boat was amazing, relatively new and very well equipped. Immaculately clean too!
19 Jul 2025
Thank you for your feedback. We're thrilled to hear that your experience was fantastic from start to finish. It means a lot to us that you felt well looked after throughout — our team always aims to make every part of the journey smooth, friendly, and personal. We truly appreciate your continued support and can’t wait to welcome you back for your next adventure on the water!
20 Jul 2025
