So don't take our word for it, see what thousands of our customers are saying about us!
Fantastic, from booking right through to returning the boat. As always everyone we had contact with was helpful, friendly and cared about us as customers.
19 Jul 2025
Thank you for your feedback. We're thrilled to hear that your experience was fantastic from start to finish. It means a lot to us that you felt well looked after throughout — our team always aims to make every part of the journey smooth, friendly, and personal. We truly appreciate your continued support and can’t wait to welcome you back for your next adventure on the water!
20 Jul 2025
The boats exterior was scruffy particularly the bows area which was dirty ,the anchor and chain left on seat, bow and stern lines were badly frayed and need replacing, tv and radio did not work, the dinette bed could not be used as smaller support legs were missing, boat not suitable for three average adults +small dog, we returned the boat after 5 days, very disappointed.
19 Jul 2025
Thank you for sharing your experience. I have forwarded your comments to our Customer Service department who will investigate and be in touch shortly. Thank you for your patience and understanding.
20 Jul 2025
Thank you for sharing your experience aboard Great Dusky Swift from Springwood Haven Marina. We appreciate your feedback and would like to address a few of the points you raised. The ropes onboard have now been replaced—thank you for bringing this to our attention. All of our dinette tables are designed to convert into beds. On our Duck Class boats specifically, the bed legs are stored in the cupboard for easy access. If you had contacted the marina during your holiday they would have advised you of this. The TV and radio systems are fully operational, though please note that signal reception can vary depending on your location along the canal. Every narrowboat is thoroughly cleaned inside and out after each hire. We’re sorry to hear that the exterior did not meet your expectations on this occasion and apologise for any inconvenience caused. Please remember that all our marinas offer a 24/7 call-out service for any issues during your canal boat holiday. Had we been contacted at the time, one of our engineers could have provided support over the phone or arranged a visit to assist you directly. We hope to welcome you back onboard in the future.
24 Jul 2025
Very clean boat with well equipped kitchen. Helpful and friendly reception and instruction from the guys.
19 Jul 2025
Thank you for your kind feedback! We're glad to hear you found the boat clean and well equipped, and that our team provided helpful and friendly service during check-in and instruction. We really appreciate you choosing ABC and hope to see you again soon for another enjoyable trip!
20 Jul 2025
This was a new experience for us. Didn’t realise how full on and tiring it could be, however the high temperatures contributed to making iit uncomfortable If we booked again would go for a wider , more open canal given the fact the vegetation was way out in places and we couldn’t see the countryside. Always wanted to travelling a canal…..another box ticked.
19 Jul 2025
Thank you for your kind feedback! We're glad to hear you found the boat clean and well equipped, and that our team provided helpful and friendly service during check-in and instruction. We really appreciate you choosing ABC and hope to see you again soon for another enjoyable trip!
20 Jul 2025
boat exterior scruffy particularly the bow area, dirty seats, heavy anchor and chain left on seat, which should have been stowed away, bow and stern lines badly frayed, need replacing, TV and radio not working, unable to use dinette bed as smaller legs were missing, boat not suitable for 3 average size adults +small dog, we returned the boat after 5 days.
19 Jul 2025
Thank you for sharing your experience. I have forwarded your comments to our Customer Service department who will investigate and be in touch shortly. Thank you for your patience and understanding.
20 Jul 2025
Thank you for sharing your experience aboard Great Dusky Swift from Springwood Haven Marina. We appreciate your feedback and would like to address a few of the points you raised. The ropes onboard have now been replaced—thank you for bringing this to our attention. All of our dinette tables are designed to convert into beds. On our Duck Class boats specifically, the bed legs are stored in the cupboard for easy access. If you had contacted the marina during your holiday they would have advised you of this. The TV and radio systems are fully operational, though please note that signal reception can vary depending on your location along the canal. Every narrowboat is thoroughly cleaned inside and out after each hire. We’re sorry to hear that the exterior did not meet your expectations on this occasion and apologise for any inconvenience caused. Please remember that all our marinas offer a 24/7 call-out service for any issues during your canal boat holiday. Had we been contacted at the time, one of our engineers could have provided support over the phone or arranged a visit to assist you directly. We hope to welcome you back onboard in the future.
24 Jul 2025
Friendly reception on arrival, efficient & helpful handover process (streamlined for experienced crews), well appointed boat including all the bed linen and towels.
18 Jul 2025
Thank you for your kind words! We're delighted to hear that you found our reception friendly and the handover process efficient and tailored to your experience. It’s great to know the boat was well appointed and had everything you needed, including bed linen and towels. We look forward to welcoming you onboard with ABC Boat hire in the future.
20 Jul 2025
Boat in perfect condition - clean and well equipped. Staff were friendly and helpful. Training was thorough and delivered with humour.
18 Jul 2025
Thank you for your 5* review! We are thrilled your boat was perfect and you enjoyed your handover. We really appreciate you taking the time to share your experience and hope to welcome you back aboard soon.
20 Jul 2025
Great boat and perfect weather.
18 Jul 2025
Thank you for sharing your experience. We are thrilled you enjoyed your Canal Boat holiday from Gailey Wharf and that you had beautiful weather!
20 Jul 2025
The staff are the most helpful and friendly people you can hope to meet. The boat was in excellent condition and spotlessly clean
18 Jul 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that our staff made such a positive impression and that the boat was in excellent condition and spotlessly clean. We look forward to welcoming you back soon!
20 Jul 2025
We had friendly, helpful and efficient service when booking the boat and at Alvechurch Marina when we collected and returned it.
18 Jul 2025
Thank you for sharing your experience. We're delighted to hear that you found the service friendly, helpful, and efficient. It's great to know the boat was well prepared and that Simon was able to provide helpful tips and local recommendations and will make sure he sees your kind comments. We’re so pleased you’d choose Alvechurch Marina again and really appreciate your willingness to recommend us. We look forward to welcoming you back for another great adventure in the future!
20 Jul 2025
The staff are the most helpful and friendly people you could hope to meet. The boat was in excellent condition and spotlessly clean.
18 Jul 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that our staff made such a positive impression and that the boat was in excellent condition and spotlessly clean. We look forward to welcoming you back soon!
20 Jul 2025
Lovely friendly people who go out of their way to make sure you have a great holiday. Perfect location to explore many canal routes. One of the most relaxing and interesting breaks you can have.
18 Jul 2025
Thank you for sharing your experience. We are thrilled you enjoyed your Canal Boat holiday from Gailey Wharf and that you had beautiful weather!
20 Jul 2025
A friendly, helpful and efficient service. The boat was well prepared and Simon, who talked us through its operation, gave us some useful tips regarding our proposed route , recommended pubs for an evening meal and location of stores for provisions. We would certainly use Alvechurch Marina again and would be happy to recommend it to friends.
18 Jul 2025
Thank you for sharing your experience. We're delighted to hear that you found the service friendly, helpful, and efficient. It's great to know the boat was well prepared and that Simon was able to provide helpful tips and local recommendations and will make sure he sees your kind comments. We’re so pleased you’d choose Alvechurch Marina again and really appreciate your willingness to recommend us. We look forward to welcoming you back for another great adventure in the future!
20 Jul 2025
Slow journey to Bath in view of very many moored craft, but with picturesque stops en route and an added bonus of the carnival happening in Bath.
18 Jul 2025
Thank you for your kind words! We're delighted to hear that you found our reception friendly and the handover process efficient and tailored to your experience. It’s great to know the boat was well appointed and had everything you needed, including bed linen and towels. We look forward to welcoming you onboard with ABC Boat hire in the future.
20 Jul 2025
Boat was in excellent condition, clean and well equipped. The staff were friendly and helpul and the training was delivered with humour
18 Jul 2025
Thank you for your 5* review! We are thrilled your boat was perfect and you enjoyed your handover. We really appreciate you taking the time to share your experience and hope to welcome you back aboard soon.
20 Jul 2025
