Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 10,000 of our customers are saying about us! 

Your recent holiday on Kestrel - Common Kestrel from Gailey Wharf

Dedicated training, which gave us the freedom and confidence to travel alone. The boat was well equiped, maybe a little bit too luxurious for what we are used to. We didn’t use the microwave or televiosion set. Information about our route was very welcome. Still we followed our own path and were back in time

12 Aug 2019

Adam

Thank you for your feedback. We are very happy to hear that you enjoyed your handover from our team at Gailey, and this then gave you the confidence to handle your boat. We are also delighted to that you were so impressed with Common Kestrel and the facilities on board. It is great to hear that the team at Gailey were also able to give you information on any routes you were interested in doing. We look forward to seeing you again soon.

14 Aug 2019

Your recent holiday on Warbler - Barred Warbler from Alvechurch

The staff, boats and area all exceeded our expectations. The staff must be given the most recognition though, so friendly and patient and well informed.

11 Aug 2019

Adam

Thank you for your fantastic feedback. We are delighted to hear that you were so impressed by our team at Alvechurch and that you found them to be friendly, patient and informative. We hope to see you again soon.

14 Aug 2019

Your recent holiday on Medway - Rodulf from Gailey Wharf

If the tv and radio had worked I would have scored 5

11 Aug 2019

Your recent holiday on Eagle - Bonellis Eagle from Gayton

I did not rate it so - the programme did and I cannot cancel it. The trip was generally excellent and the service likewise, but imappropriate to rate by meaningless stars. Change your programme to something more intelligent.

11 Aug 2019

Adam

Thank you for your feedback. We are happy to hear that you found your holiday and the service from Gayton to be excellent. We shall on your comments regarding on how we collect our feedback to our marketing team. We hope to see you again soon.

14 Aug 2019

Your recent holiday on Eagle - Booted Eagle from Anderton

We had an enjoyable time. The barge was very clean and the bedding and towels provided were good quality. Little touches like the cleaning products provided and the drinks tray with a rose were very thoughtful.

11 Aug 2019

Adam

Thank you for your feedback. We are happy to hear that you found the towels and bedding provided to be of good quality. And that you enjoyed the extra little touches that were provided by the team at Anderton. We hope to welcome you back again soon.

14 Aug 2019

Your recent holiday on Gull - Black Headed Gull from Whitchurch Marina

The narrowboat was comfortable and the Llangollen canal is beautiful.

10 Aug 2019

Your recent holiday on Wren - Carolina Wren from March Wharf

Lovely boat. The marina was excellent. They could not do too much.Thanks

10 Aug 2019

Your recent holiday on Goose - Blue Goose from Hilperton

Overall, the boat is very good. The only thing that let it down a bit is the bathrooms. I know it's difficult to clean all the nooks and crannies, but they were a bit smelly and a little grimy around the sinks and toilets.

09 Aug 2019

Carolyn

Thank you for taking the time to leave your feedback, which we have sent to the Marina. We are pleased you enjoyed your holiday overall and we hope to see you again soon.

09 Aug 2019

Your recent holiday on Duck - Long Tailed Duck from Whitchurch Marina

Excellent holiday one point I emailed to get adult fleece returned dissapointed I got no reply

09 Aug 2019

Carolyn

Thank you for your feedback. We are happy to hear that your holiday was excellent! Whitchurch Marina will be contacting you regarding your missing fleece. We look forward to welcoming you back soon.

09 Aug 2019

Your recent holiday on Dove - Rock Dove from Worcester

The boat, quite simply, was the best narrow boat we have ever had. It was clean, modern, had great shower pressed, was the the best equipped we have ever experienced. As for the additional finishing touches like the welcome pack, tea, coffee, sugar, and toiletries these were simply fantastic. 10/10 for this boat.

09 Aug 2019

Your recent holiday on Gull - Ivory Gull from Hilperton

Marina and staff were brilliant - route we chose but busy with many residential boats moored making finding moorings at certain points difficult!

09 Aug 2019

Your recent holiday on Wren - Rock Wren from Whitchurch Marina

Staff really friendly and helpful, they were able to work around our requirements. The boat was fitted out beautifully, even provided waterproofs!

09 Aug 2019

Your recent holiday on Wye - Tyr from Blackwater Meadow Marina

Very difficult barge to operate compared to the other 2 we had and to find out it is now being scrapped just goes to show that it is of poor quality.

09 Aug 2019

Carolyn

Thank you for your feedback. Our Viking fleet is very different in design to our Alvechurch fleet and customers can notice a difference with the operation when they have been used to hiring the same style of boat on previous holidays. Tyr is a reliable boat, which normally receives good reviews and is not due for retirement for a few years yet! We hope you will be back for another holiday with us again soon.

09 Aug 2019

Your recent holiday on Finch - Red Naped Finch from Goytre Wharf

Felt the furnishings were tired and could use updating

09 Aug 2019

Your recent holiday on Swallow - Red Sea Swallow from Goytre Wharf

a very enjoyable getaway having to be back by 9.30 is disappointing as effectively you are down to a 2 day barge break but overall very good

09 Aug 2019

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