So don't take our word for it, see what thousands of our customers are saying about us!
Brilliant professional service!
08 Jun 2021
Friendly service,and the boat was amazing
08 Jun 2021
Very nice boat, very peaceful canal, no up front info to help planning and a day wasted at the end because of difficulty in being able to turn while going west
08 Jun 2021
Perfect boat for a couple with children.
08 Jun 2021
Unlike on previous near-identical boats, this one required the engine to be running to use 240 volt equipment such as the toaster. The bed mattresses required renewal as you could feel each spring through them making for an uncomfortable night.
08 Jun 2021
Everything was perfect and the team looked after us well
08 Jun 2021
great service, delivered as described in the pre-sales. Friendly and helpful. this is my third trip with abc and I am likely to return. Even more likely if you would introduce a trip where I could collect in one marina and deliver to another (e.g. one-way boat hire)
08 Jun 2021
Not as good as usual - no wi-fi:; no check of full weed-box; missing mooring hook
08 Jun 2021
Great boat. Well equipped. Shame the mattresses were a bit soft and uncomfortable so we sacrificed a bit of sleep. Would be better with memory foam that can cope with being sat on like a sofa
08 Jun 2021
The boat was very clean, well equipped and maintained. The wifi worked well. The staff were friendly and informative. The only downside was that we had to wait for the boat to be ready and then for the induction which took around 1.5 hours which meant we didn't leave until around 4.30 after loading our luggage. It would have been nice if this could be taken into account on our last morning and we could have had a little more time to return the boat. I also thought we needed to return the boat by 9.00am as this is what the booking said but we were advised to return the boat at 08.30am. It would have also been useful to have access to the bins on at the marina on the evening before as we stopped at the marina but had nowhere to throw away our rubbish and had to wait until the following morning.
08 Jun 2021
Thank you for taking the time to leave your feedback. At busy times and especially in the current climate with so many first time boaters; it can take up to 2 hours to complete your boat handover. I have checked with Alvechurch Marina and when customers ask what time they can return the boat and they tell them from 8:30am and by 9am. The Marina have also confirmed that the bin compound isn't locked and that you are able to access the area at any time. We are delighted to hear that you were pleased with your boat and that you found the team at Alvechurch friendly and informative. We look forward to welcoming you in the future.
14 Jun 2021
Excellent boat with good facilities alongwith good staff at the Worcester Marina who were very helpful and pleasant both at the beginning and end of the holiday making the whole first time experience enjoyable.
08 Jun 2021
Loved the whole experience
08 Jun 2021
Had problems with cold showers - water would not get warm. When using hoover it stunk of dog from previous occupants? Had to clean it out myself, before using it. Did not feel boat was that clean.
08 Jun 2021
Good service great staff and well prepped lovely boat
08 Jun 2021
Have used other hire companies in the past but the staff were all friendly & welcoming & it was the standard of the narrow boat with all the little extras that were provided
08 Jun 2021
