Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 10,000 of our customers are saying about us! 

Your recent holiday on Bunting - Snow Bunting from Gayton

Such a lot of fun. The boat was lovely. Learned something new to boot!

04 Jun 2019

Carolyn

Thank you for your feedback and for the lovely photo! We're really pleased you had a great holiday and enjoyed learning a new skill; we hope you will be back for another holiday with us again soon.

06 Jun 2019

Your recent holiday on Dove - Collared Dove from Gailey Wharf

Had a brilliant holiday, the only reason for less than 5 stars was the difficulty we all had when getting in and out of the table when it was erected. There was very little space and non of us are overweight!

04 Jun 2019

Carolyn

Thank you for your feedback, which we will forward to our boat building team. We're pleased to hear that you enjoyed your holiday and we hope to see you again soon.

04 Jun 2019

Your recent holiday on Thrush - Whites Thrush from Alvechurch

Loved it. So relaxing. All the staff were very friendly and helpful. The boat was equipped with everything we needed. We’ll definitely be back

04 Jun 2019

Carolyn

Thank you for the lovely review, it's great to hear that you enjoyed your holiday on Whites Thrush! We look forward to welcoming you back aboard!

06 Jun 2019

Your recent holiday on Bunting - Little Bunting from Aldermaston Wharf

The boat was fabulous and we had a brilliant time, thank-you.

04 Jun 2019

Your recent holiday on Grebe - Hooded Grebe from Rugby Wharf

Really good holiday with 2 Kids aged 5 and 7. One star less due to outdated Wifi. It is not sufficient esp when you have children. By day 2 it had finished without any downloading or streaming. Please do something about your wi fi. It would help a lot.

04 Jun 2019

Carolyn

Thank you for your feedback, which has been forwarded to our Operations Manager. We're pleased you enjoyed the holiday and we hope to see you all again soon!

06 Jun 2019

Your recent holiday on Eagle - White Tailed Eagle from Worcester

Boat lacked storage space for luggage etc.

04 Jun 2019

Carolyn

Thank you for your feedback, which I have forwarded to our boat building team. We look forward to welcoming you back aboard in the future!

04 Jun 2019

Your recent holiday on Medway - Rodulf from Gailey Wharf

Great layout on the boat and a quiet canal.

04 Jun 2019

Your recent holiday on Thrush - Olive Thrush from Hilperton

Couldn't have been more helpful and friendly. Lovely boat with everything we needed.

04 Jun 2019

Carolyn

Thank you for your lovely feedback, we're really pleased you enjoyed your holiday and look forward to welcoming you again soon.

04 Jun 2019

Your recent holiday on Grebe - Horned Grebe from Gailey Wharf

An enjoyable mini break on a good boat (actually my 3rd trip on this boat) with good weather and good company.

04 Jun 2019

Your recent holiday on Finch - Red Tailed Finch from Goytre Wharf

Lovely views from the canal, although very shallow in lots of places,would be good if ABC could have a database with a list of people who have seen the lock dvd, it can’t be that difficult to sort!

04 Jun 2019

Carolyn

Thank you for your feedback. Customers who have regular hires, like yourselves, do not necessarily need to watch the lock section of the boaters DVD but often previous guests do like a refresher if they haven't been on a boat for a while. It sounds like you had a lovely time on the Mon & Brec and we hope you are looking forward to your holiday from Anderton later in the year!

06 Jun 2019

Your recent holiday on Derwent - Hermod from Gailey Wharf

Very friendly & helpful people to deal with. Perfect holiday with no complaints at all.

04 Jun 2019

Your recent holiday on Lark - Dune Lark from Wrenbury

Good base for run to Ellesmere Port, Chester zoo, Chester and some ice cream parlours

04 Jun 2019

Carolyn

Thank you for your feedback, we're really pleased you enjoyed the route to Ellesmere Port and visited all of the attractions along the way! We look forward to welcoming you again in the future.

06 Jun 2019

Your recent holiday on Medway - Ragnar from Whitchurch Marina

The holiday itself was very good, the scenery and weather excellent. However as this was our first experience at a 'boating' holiday we were a little disappointed with the vessel. We chose Ragnar from your brochure because firstly it gave us the layout we were looking for as regards accommodation, and secondly because being our first boating venture we didn't want something that might have been too difficult to handle. I think it would have been better if we could have seen pictures of the interior/furniture/facilities etc. because we may well have chosen a different vessel - working from a layout plan is not always ideal. Our disappointment was due to the following: The boat looked somewhat old and tired. The hairdryer could not be used because it kept tripping fuses. The heating system constantly kept banging with 'water hammer' to the point where my son and his partner never had a good nights sleep. The toilets always smelt and we had to use a lot of air fresheners. Picking up the boat was reasonably leisurely - but it seemed rushed when handing it back - arrive at 09.00 and get all our belongings off the boat by 09.30?? It seemed so rushed we decided to bring the boat back Friday evening rather than Saturday morning as booked. When we arrived back we had the opportunity to look inside some of the other boats and their interior and layout were much better than the one we hired.

04 Jun 2019

Carolyn

Thank you for taking the time to leave your feedback. We appreciate it can be difficult choosing a boat from our fleet and this is why we offer a 360° your of the boat as well as layout diagrams on our website. Some of our boats are older than others and perhaps slightly more basic but this is generally reflected in the price. I have forwarded your comments on to Whitchurch Marina so that they can replace the hairdryer on board and check the toilets. Our return times are necessary to enable us to fully prepare each boat ready for the next hire later that day. We hope you will be back for a second holiday with us; please feel free to call the booking Office for advice on which boat to choose.

02 Jul 2019

Your recent holiday on Bunting - Little Bunting from Aldermaston Wharf

Boat was very clean, well equipped with dishes, pots, utensils and EVERYTHING we needed for our trip. They were a phone call away for a question and most helpful as this was our first trip on a narrow boat.

04 Jun 2019

Carolyn

Thank you for your feedback, it's great to hear that our team at Aldermaston looked after you so well on your first ever narrow boat holiday! We hope you will be back for a second holiday with ABC again soon!

06 Jun 2019

Your recent holiday on Wren - House Wren from Gailey Wharf

Good holiday all round...

03 Jun 2019