Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 10,000 of our customers are saying about us! 

Your recent holiday on Nene - Bragi from Gailey Wharf

Had a fantastic time. Can't wait to go again.

11 May 2019

Your recent holiday on Eagle - Tawny Eagle from Blackwater Meadow Marina

We had a really great holiday and would love to do it again.

10 May 2019

Your recent holiday on Thrush - Blue Rock Thrush from Hilperton

Boat in excellent condition with everything we needed provided. Really thorough and helpful handover. Good location in terms of roads but also canal routes, we find the kennet and avon really scenic.

10 May 2019

Adam

Thank you for your great feedback. We agree that the Kennet and Avon is really scenic and there are some great routes to do from Hilperton Marina. We are delighted to hear that you found the handover to be so helpful and detailed and that Blue Rock Thrush lived up to your expectations. We look forward to welcoming you aboard again soon.

14 May 2019

Your recent holiday on Wren - Marbled Wren from Reedley Marina

Clean and tidy boat on collection, clear instructions given

10 May 2019

Your recent holiday on Swallow - Red Chested Swallow from Goytre Wharf

Toilets on the boat were an issue

10 May 2019

Your recent holiday on Bunting - Corn Bunting from Hilperton

well equipped boat and easy to navigate, really had a lovely weekend on the boat

10 May 2019

Adam

Thank you for your feedback. We are very happy to hear that you enjoyed a lovely weekend on board Corn Bunting and that you found the boat well equipped and easy to handle. We hope to see you again soon.

14 May 2019

Your recent holiday on Bunting - Snow Bunting from Gayton

Really liked the boat. However we used the heating over night as it was cold, and this resulted in the starter battery going flat over night. We assumed as diesel heating this wouldn't be a problem, we were not warned. However, they talked me through starting the boat on the phone in the morning and on we went. On the whole, I was really happy with ABC.

10 May 2019

Carolyn

Thank you for your feedback, it is possible to leave the heating on over night but if you haven't cruised enough hours during the day it may result in a flat battery the following morning. This is easily resolved and the Marina are able to talk you through the procedure to start the boat over the phone. We're pleased you enjoyed your holiday and look forward to seeing you again soon.

17 May 2019

Your recent holiday on Wren - Cactus Wren from Falkirk

people excellent , except for the two guys on the tour boat , arrogant and nearly caused an accident .

10 May 2019

Carolyn

Thank you for your feedback, which has been forwarded to our team at Falkirk. We hope to welcome you back aboard again soon.

15 May 2019

Your recent holiday on Bunting - Corn Bunting from Hilperton

We had a wonderful holiday. The boat was very comfortable, well equipped and easy to manoeuvre. We met many lovely and helpful people on our journey.

10 May 2019

Adam

Thank you for your wonderful feedback. It sounds like you had a great holiday on board Corn Bunting and that you were impressed by the boat too! It is always nice to hear that our customers are made to feel welcome on the canals and we hope to see you again soon.

14 May 2019

Your recent holiday on Thrush - Redwing from Wrenbury

Boat was clean and tidy as always.

09 May 2019

Your recent holiday on Tyne - Grith from Whitchurch Marina

another good, relaxing holiday with prompt service, and so cheerful too.

09 May 2019

Adam

Thank you for your feedback. We are delighted to hear that you found our team at Whitchurch to be so happy and friendly. It sounds like you had a really relaxing holiday! We hope to see you again soon.

14 May 2019

Your recent holiday on Gull - Silver Gull from Rugby Wharf

We have used ABC on two previous occasions (Alvechurch), and were happy enough to use you again. Unfortunately, we were disappointed on this occasion. Boat tired and poorly prepared. When we set off, there was clearly a problem with the steering. Your staff discovered carpet wrapped round propellor. This should have been spotted and rectified before we left. Cooker life expired - all markings relating to hot plates and temperature worn out. Oven flame kept going out. Fridge kept defrosting without warning. One of the quilts moth eaten. End of accelerator handle missing. We know that TV reception is hit and miss on the canal, but a broken aerial reduced our chances to nil. Silver Gull is 6 berth - there were only 3 of us, and the wi-fi allowance ran out after 2 days - in 2019, and for the price of hire, this was clearly inadequate

09 May 2019

Carolyn

Thank you for taking the time to leave your feedback, a member of our Customer Services team will be contacting you. We hope to welcome you back aboard again soon.

15 May 2019

Your recent holiday on Finch - Red Headed Finch from Goytre Wharf

Lovely intro into a life that we would dearly like to pursue in the near future. Beautiful surroundings and a clean, tidy boat. Very helpful staff who are passionate about their work. Would certainly recommend for holidays. Only downside was we had no kettle

09 May 2019

Carolyn

Thank you for your feedback, we have checked with the Marina and there is a kettle on board Red Headed Finch. The kettles used on all of our boats are heated on the hob, rather than by electric which is perhaps why you didn't notice it. We hope to see you again in the future!

17 May 2019

Your recent holiday on Eagle - Lesser Spotted Eagle from Hilperton

Very clean and very good boat

09 May 2019

Your recent holiday on Grebe - Red Necked Grebe from Hilperton

I have been narrow boating a couple of times before and loved it. This time the amenities were even better. A toilet that flushed without a foot pump and certainly an upgrade from previous trips and a lovely efficient shower. The central heating was efficient and the kitchen well stocked and had everything we needed. very pleased.

08 May 2019

Adam

Thank you for your feedback. It sounds like you had a great time on board the Red Necked Grebe and that you were impressed with all the facilities on board. We look forward to seeing you again soon.

14 May 2019

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