Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 10,000 of our customers are saying about us! 

Your recent holiday on Thrush - Hermit Thrush from Wrenbury

Found kitchen layout and storage a bit awkward. Dark and hard to find things in the corner cupboard. Couldn't find a dustpan and brush. Boat was really clean and welcoming.

07 May 2019

Carolyn

Thank you for your feedback, which has been sent to our boat building team. We hope to see you again soon!

17 May 2019

Your recent holiday on Kestrel - Common Kestrel from Gailey Wharf

We have used this boat yard many times and for good reason! Not only is it a great cruising location but also the Boats are well maintained, equipped, comfortable and clean. We have always found the staff welcoming and helpful.

07 May 2019

Carolyn

Thank you for the lovely feedback about your holiday from our Gailey base! There are so many excellent cruising routes to choose from in this area, many of our customers return time and time again. We hope you will be back for another holiday with ABC soon.

10 May 2019

Your recent holiday on Tyne - Bryn from Rugby Wharf

Excellent service by the staff at Rugby. Boat supplied clean and fully fitted. Have had Bryn before and whilst it is one of the older boats it is maintained to a vey good standard. No problems encountered with the boat even though this was hire 13 out of 15 ABC boats booked.

07 May 2019

Carolyn

Thank you for your fantastic feedback. It's great to hear that as a loyal guest you were impressed by the service you received from our team at Rugby. We look forward to welcoming you on your 14th hire!

17 May 2019

Your recent holiday on Swan - Trumpeter Swan from Aldermaston Wharf

Well organized introduction . Boat was clean and well equipped . Kent and Avon Canal beautiful. Learning and doing the locks was great fun

07 May 2019

Your recent holiday on Eagle - Booted Eagle from Anderton

This was the second year my partner and I had hired a boat from ABC, and based on our experience last year 2 friends joined this year and a great time was had by all. We particularly like the layout of the boats with the galley at the rear of the boat,

07 May 2019

Your recent holiday on Wren - Carolina Wren from March Wharf

The marina staff were friendly and very helpful. We had a disappointment in not being able to take our planned route due to tide and weather but alternative was very pleasant. Not enough watering points on the route though. It would have been helpful to have had warning of this.

07 May 2019

Carolyn

Thank you for your feedback, we are sorry to hear that you were unable to complete your chosen route from March Marina because of the tide times at the start of your holiday. On our website and In the information that we send to customers booking from March Marina we do advise contacting the Marina to discuss lock timings and routes. Although it wasn't your first choice we're pleased you enjoyed the route anyway! We hope to see you again soon.

07 May 2019

Your recent holiday on Eagle - Bonellis Eagle from Gayton

excellent boat and service from the staff. Everything included that you need.

07 May 2019

Your recent holiday on Bunting - Snow Bunting from Gayton

Absolutely everything perfect, what an amazing experience. ABC staff were excellent, from the friendly receptionists to the guys doing the handover. Would thoroughly recommend.

07 May 2019

Your recent holiday on Lark - Dune Lark from Wrenbury

Quality boat smartly turned out

07 May 2019

Your recent holiday on Woodpecker - Syrian Woodpecker from Aldermaston Wharf

The layout of the boat for two couples was fantastic, bedrooms at each end and then bathrooms and then the kitchen area in the middle. No matter which couple woke first, they could go and make a cuppa. Staff at the Wharf really friendly and helpful, we are likely to use them again and go the other way from the Wharf next year as we were all so pleased with the service we got.

07 May 2019

Carolyn

Thank you for taking the time to leave your feedback, we're so pleased you loved the layout of our Woodpecker Class and it suited your crew. We look forward to helping you plan your next adventure from Aldermaston!

10 May 2019

Your recent holiday on Owl - Snowy Owl from Hilperton

when we called Hilperton arena on the Saturday at lunch time as rope was stuck in the propeller staff were not helpful. We had no heating on the Saturday afternoon until sunday evening when we was able to contact the arena due to no phone reception Also we was not told that not to use too many electric switches at the same time as they would not work, so again we was unable to blow dry our hair and charge our phones. Kettle desperately needs descaling

07 May 2019

Carolyn

Thank you for your feedback. The Marina have confirmed that they did speak to you about the rope caught on the propeller and they then talked you through clearing it yourselves, they did ask you to call back if you needed further assistance. The on board manual does give clear instruction on how to check the weed hatch as this is a task that should be carried out daily. After talking you through some checks it was found that the heating was working and so the Marina staff were unable to determine why it hadn't worked for you the day before. We do advise customers not to run too many electrical items all at once as the 240v system does have some limitations. Hilperton Marina do have a cleaning regime for their kettles but as they are in a particularly chalky area limescale does build up quickly. We hope that you enjoyed your holiday and we hope to see you again in the future.

15 May 2019

Your recent holiday on Thrush - Blue Rock Thrush from Hilperton

Fantastic service from beginning to end everyone helpful. Boat was more than we were expecting we had a brilliant holiday.

07 May 2019

Your recent holiday on Warbler - Yellow Warbler from Hilperton

We had the best time again and the staff here are totally on it, well done hilperton

07 May 2019

Your recent holiday on Gull - Yellow Legged Gull from Wrenbury

Excellent boat which was well equipped and handled well.

07 May 2019

Your recent holiday on Lark - Ashes Lark from Worcester

Great holiday thank you very much

07 May 2019

Carolyn

Thank you for your feedback, it's great to hear that you enjoyed your holiday and we hope to see you again soon!

10 May 2019

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