Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 10,000 of our customers are saying about us! 

Your recent holiday on Grebe - Clarks Grebe from Blackwater Meadow Marina

Excellent boat and helpful staff

05 May 2019

Your recent holiday on Owl - Short Eared Owl from Union Wharf

Everything was very good but we felt that there ought to have been a folding camp stool so 8 of us could have sat round one table. We used our portable BBQ box for the 8th person which was uncomfortably too low. Maybe fold out steps (library stool type) with a seat, clipped under the side 'doors' to have a double use?

05 May 2019

Carolyn

Thank you for your feedback which we will forward to our boat building team. We're pleased to hear that you enjoyed your holiday and we hope to see you all again soon.

06 May 2019

Your recent holiday on Gull - Laughing Gull from Anderton

We had loads of laughs and mostly fantastic weather. It was great fun.

04 May 2019

Your recent holiday on Kestrel - American Kestrel from Gailey Wharf

This was a brilliant family holiday and despite some awful weather we all loved the experience. My criticism is simple, I paid for 4 days holiday. I arrived at the stated time of 2pm on the Friday, we had a long hand over time which I don't resent, however it was 4.45 by the time we were leaving the marina. Added to which the boat had to be back at the marina by 9am on the Monday morning! (The fear of God almost stuck in to me by the marina staff) I felt short changed by a whole day of my holiday. This last morning of our holiday, Monday, was the only day of beautiful weather on our holiday, and I spent the very early section of the day cleaning the boat, as I was told it had to be returned in the exact condition we received it in, whilst my husband drive us the last section of the journey. I was driving on the m6 homeward at 9.30 on the last day of my holiday. Not what I paid for.

04 May 2019

Carolyn

Thank you for taking the time to leave your feedback. It is disappointing to hear that you felt short changed by the start/finish times of your holiday, we do clearly state these times on our website and at the time of booking. It is necessary for our boats to be returned to the Marina at 9am so that they can be re-fuelled, pumped out, cleaned, filled with water and all maintenance checks completed ready for the next hire at 2:30pm. As first time hirers you will receive a longer handover, our Marina staff have a responsibility to ensure that each crew leaving the Marina are fully trained and competent. We are pleased to hear that you loved the experience and If you do decide to make another booking the handover process will be much quicker!

06 May 2019

Your recent holiday on Warbler - Lucy's Warbler from Whitchurch Marina

The service we received was brilliant - very friendly, helpful staff and a "no trouble at all" attitude. The boat was immaculate and a real pleasure to be aboard. Very well equipped and easy to use. It was a pleasure to hire.

04 May 2019

Your recent holiday on Owl - Little Owl from Anderton

This was our 4th canal boat trip..(3rd with ABC). We were on a 3 night break. The boat wasn't the best we've hired. Quite old. We were told not to touch the heating as it might night come back on! The noise kept us awake during the night. Unfortunately we were caught by Storm Hannah and the boat leaked over the bed! (But at least we were warm!!) On the Sunday morning the boat wouldn't start and we had to call the engineer.

03 May 2019

Carolyn

Thank you for your feedback. The Marina Manager has confirmed that a member of staff did come out to investigate the issues you were having and found that the engine was being run with the ignition switch off, resulting in the batteries not charging. The Manager thinks that there must have been a misunderstanding about the radiators, it was possible for you to turn the heating on/off but he advised not to adjust them individually. We do hope you will be back for a 4th holiday with us again soon.

15 May 2019

Your recent holiday on Gull - Laughing Gull from Anderton

Super short 3 night trip on the Cheshire Ring. The boat was in excellent condition & all are needs catered for. Would highly recommend

03 May 2019

Your recent holiday on Swallow - Red Throated Swallow from Goytre Wharf

Throughly enjoyed this mini holiday, The weather was good to us, not too many locks, so we did not feel we were rushed, lovely welcome off abc Lovely flat dog walks aside the canal Would definitely be going again Thank you to ABC 😃

03 May 2019

Carolyn

Thank you for your lovely feedback and the stunning photo! It sounds as if you had a wonderful time exploring the beautiful Mon & Brec. If you would like to enter our photography competition you can find the details on our website under 'more information'. We look forward to welcoming you again soon!

10 May 2019

Your recent holiday on Grebe - Little Grebe from Union Wharf

we really enjoyed the whole experience - first time on a boat and it was great

03 May 2019

Your recent holiday on Wren - Cobbs Wren from Wrenbury

The cleanliness of the boat, lay out and helpfulness of staff.

03 May 2019

Your recent holiday on Wye - Horik from Worcester

An interesting and varied route on a comfortable boat

03 May 2019

Your recent holiday on Warbler - Grasshopper Warbler from Gayton

Loved the canal boat. Very comfortable and well equipped. Staff very helpful.

02 May 2019

Carolyn

Thank you for leaving your feedback, it's great to hear you enjoyed your holiday on our new Warbler Class! We hope to see you again soon.

03 May 2019

Your recent holiday on Gull - Audouins Gull from Gayton

An amaxing relaxing time with fantastic views with exactly like we were told. The beds were super comfortable and the boat was very well equipped.

01 May 2019

Your recent holiday on Bunting - Reed Bunting from Anderton

The staff were very friendly and helpful. We were made to feel welcome and at ease. We were given good instructions on everything on the boat from how to use all the bathroom and kitchen equipment and how to convert the beds to how to safely drive it

01 May 2019

Your recent holiday on Dove - Turtle Dove from Aldermaston Wharf

We had a great time. Canal boat was well provisioned and very comfortable. A very laidback, relaxing and enjoyable holiday.

01 May 2019

Carolyn

Thank you for your feedback. A holiday on the canal is the best way to unwind and relax and it's great to hear that you enjoyed your holiday so much. We look forward to seeing you again soon.

03 May 2019

Close Congrats You've Won! Congrats You Already Won! Spin to Win

We just need a few details to begin!

Use the code below to redeem your great savings at the checkout

Code expires 31st October 2024

Terms & conditions apply

Call 0808 1899 518 to redeem your prize
Close