So don't take our word for it, see what thousands of our customers are saying about us!
Lovely boat well maintained , no problem at all. Very slow departure from marina, about 2 hours later than planned and no apology, quite a disappointing start
08 Jul 2025
Thank you for taking the time to share your feedback. We’re really pleased to hear that you enjoyed the boat and your trip overall, and that you found the vessel well-maintained and trouble-free — that’s always great to hear. We’re truly sorry, however, for the delay at the start of your journey and the lack of communication around it. That’s not the experience we aim to provide, and we completely understand how frustrating it must have been. We do hope we’ll have the opportunity to welcome you back and provide the smooth, enjoyable experience you deserve from start to finish.
09 Jul 2025
Excellent boat and great weeks holiday
08 Jul 2025
Thank you for your fantastic review! We’re so pleased to hear you had a superb week on the canals and that the boat had everything you needed for a comfortable and enjoyable trip. It’s always great to know our guests can just bring their crew and supplies and focus on making memories! We’d love to welcome you back for another canal adventure in the future.
09 Jul 2025
we enjoyed a perfect family holiday. The size of the boat was ideal for our family. The team at Hilperton Marina were the best.
08 Jul 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that your family enjoyed another memorable holiday with ABC and that our team — from the reservation staff to the crew at Hilperton Marina — helped make your experience smooth and enjoyable. It’s especially lovely to hear that the boat was a perfect fit for your family and that our support, both in person and over the phone, met your expectations. We’ll be sure to pass on your kind words to the Hilperton Marina team — they’ll be delighted to know they made such a positive impression! Looking forward to welcoming you back for your next canal adventure.
09 Jul 2025
The service from all the team at ABC was excellent. From the reservation staff, the friendly welcome at Hilperton Marina and the assistance by phone from the office staff and also engineering advice.
08 Jul 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that your family enjoyed another memorable holiday with ABC and that our team — from the reservation staff to the crew at Hilperton Marina — helped make your experience smooth and enjoyable. It’s especially lovely to hear that the boat was a perfect fit for your family and that our support, both in person and over the phone, met your expectations. We’ll be sure to pass on your kind words to the Hilperton Marina team — they’ll be delighted to know they made such a positive impression! Looking forward to welcoming you back for your next canal adventure.
09 Jul 2025
Beautiful cruise to Fradley & back. Everyone thoroughly enjoyed themselves
08 Jul 2025
Thank you for your lovely review! We’re so pleased to hear that you found the tuition helpful and that everyone enjoyed the cruise to Fradley and back. It’s always our goal to make sure guests feel confident and supported before setting off, so it’s great to know that came through. We hope to welcome you all back for another beautiful journey on the canals soon!
09 Jul 2025
Extremely helpful with good tuition.
08 Jul 2025
Thank you for your lovely review! We’re so pleased to hear that you found the tuition helpful and that everyone enjoyed the cruise to Fradley and back. It’s always our goal to make sure guests feel confident and supported before setting off, so it’s great to know that came through. We hope to welcome you all back for another beautiful journey on the canals soon!
09 Jul 2025
Though our boat was excellent, the canal and river are overcrowded with moored craft (some in very poor condition) taking almost all the moorings. This is the only negative aspect of our holiday.
08 Jul 2025
Thank you for your detailed and balanced feedback! We’re so pleased to hear that you found the boat to be in excellent condition and well-equipped, and that the check-in and check-out processes were smooth and efficient. It’s also great to know our team was able to quickly resolve the minor issue with the fridge door — we always aim to provide prompt support when needed. We do understand your concerns about the availability of moorings and the condition of some moored craft along the canal and river. While this is largely outside of our control, we appreciate you highlighting it, and we’ll continue to share such feedback with the relevant authorities to help improve the overall experience for all boaters. We’re glad you still had an enjoyable holiday and hope to welcome you back again soon for another adventure on the waterways!
09 Jul 2025
Everything was done well. Check-in and check-out were quickly accomplished. The boat was in excellent condition and well-furnished, with all necessary equipment, utensils, etc. One minor issue en-route (broken fridge door) was speedily repaired.
08 Jul 2025
Thank you for your detailed and balanced feedback! We’re so pleased to hear that you found the boat to be in excellent condition and well-equipped, and that the check-in and check-out processes were smooth and efficient. It’s also great to know our team was able to quickly resolve the minor issue with the fridge door — we always aim to provide prompt support when needed. We do understand your concerns about the availability of moorings and the condition of some moored craft along the canal and river. While this is largely outside of our control, we appreciate you highlighting it, and we’ll continue to share such feedback with the relevant authorities to help improve the overall experience for all boaters. We’re glad you still had an enjoyable holiday and hope to welcome you back again soon for another adventure on the waterways!
09 Jul 2025
great staff and boat and navigation route
08 Jul 2025
Thank you for your great feedback! We're so pleased to hear that the booking process was simple, the handover smooth, and that both the boat and staff made your experience enjoyable. It’s fantastic to know you appreciated the navigation route too. Well done to you as well for making the most of your adventure—we hope to see you again soon!
24 Jul 2025
simple booking. Excellent handover. great boat.
08 Jul 2025
Thank you for your great feedback! We're so pleased to hear that the booking process was simple, the handover smooth, and that both the boat and staff made your experience enjoyable. It’s fantastic to know you appreciated the navigation route too. Well done to you as well for making the most of your adventure—we hope to see you again soon!
24 Jul 2025
The boats configuration was ideal for us being a family party of just four. We each had a double room with no need to make up the dinette. Plenty of space to relax.
08 Jul 2025
Thank you so much for your detailed and thoughtful feedback! We're delighted to hear that both our Aldermaston and Hilperton teams made a positive impression and that the home-stay mooring arrangement worked well for your journey on the Kennet & Avon. It's great to know our team was able to assist quickly and efficiently with the emergency repair too. We're especially pleased that the boat layout suited your family group so well—having that extra space to relax without needing to convert the dinette can make all the difference. It means a lot to us that you've chosen ABC for a second time, and we’d love to welcome you back again for another memorable trip!
08 Jul 2025
Yes I would recommend the Company. Particularly the home stay mooring arrangement between bases as mooring on the Kennet and Avon can be problematic. They also helped us out when we required an emergency repair which was carried out efficiently and speedily. All In all very good service. This is our second hire with ABC and we would use them again.
08 Jul 2025
Thank you so much for your detailed and thoughtful feedback! We're delighted to hear that both our Aldermaston and Hilperton teams made a positive impression and that the home-stay mooring arrangement worked well for your journey on the Kennet & Avon. It's great to know our team was able to assist quickly and efficiently with the emergency repair too. We're especially pleased that the boat layout suited your family group so well—having that extra space to relax without needing to convert the dinette can make all the difference. It means a lot to us that you've chosen ABC for a second time, and we’d love to welcome you back again for another memorable trip!
08 Jul 2025
There is no weather protection when steering the boat so one is totally exposed to the elements. There is a very uncomfortable flat wooden plank arrangement provided for the person steering. As such, after 6 days I ended up with a sore/bruised bottom. I noticed other boots had some padding at the seating arrangement, and although modest it at least provided some relief from the hard wooden plank on the boat we hired.
08 Jul 2025
The Boat we hired was clean and well equipped
08 Jul 2025
Please see earlier feedback
07 Jul 2025
