So don't take our word for it, see what thousands of our customers are saying about us!
Everything was just as one might hope for, the boat was in excellent shape especially considering the season was almost ovdr
21 Oct 2025
Thank you for your kind words and for choosing ABC Boat Hire for your recent holiday on Grey Plover from Wrenbury. We are delighted to hear that our staff provided exceptional assistance and that the boat was in excellent condition, especially given the late season. We appreciate your feedback and look forward to welcoming you back for another enjoyable experience on the waterways. ABC Boat Hire
23 Oct 2025
Booking the holiday was easy. Explanations during handover were thorough. Wren is a lovely sized boat for 2 people. It was clean and warm. The engine ran well. The downside was that neither the gas oven or grill worked, only the gas hob. And although there was a vacuum cleaner there wasn't any attachments.
20 Oct 2025
Thank you for sharing your feedback about your week on the Kennet and Avon Canal. We’re glad to hear that booking was easy and that you found the handover thorough and informative. It’s great to know you found Wren a lovely, clean, and warm boat with a reliable engine, perfect for two people. We apologise for the issues you experienced with the gas oven and grill, as well as the vacuum cleaner attachments. Your comments have been passed on to our maintenance team to address these concerns and improve the experience for future guests. Thank you again for your valuable feedback, and we hope to welcome you back soon. ABC Boat Hire
23 Oct 2025
Nice sized boat, that was clean and warm. Reliable engine. Unreliable gas grill, non functioning gas oven. Well informed handover.
20 Oct 2025
Thank you for sharing your feedback about your week on the Kennet and Avon Canal. We’re glad to hear that booking was easy and that you found the handover thorough and informative. It’s great to know you found Wren a lovely, clean, and warm boat with a reliable engine, perfect for two people. We apologise for the issues you experienced with the gas oven and grill, as well as the vacuum cleaner attachments. Your comments have been passed on to our maintenance team to address these concerns and improve the experience for future guests. Thank you again for your valuable feedback, and we hope to welcome you back soon. ABC Boat Hire
23 Oct 2025
We felt so comfortable after the hand-over instructions. All six of us pitched in and communicated well, and we did our daily and nightly checks to ensure safe travels. We did not need to call for help, but felt comfortable enough with Richard to do so if we needed assistance. We planned and researched months in advance. Our expectations were high. Our trip, with six women on an 8 by 69 foot narrow boat, exceeded anything we could have imagined. At ABC, Kate, Richard, and Len gave us lots of information and encouragement. We headed out in a storm, but the weather and our skills improved quickly. We had a most amazing adventure. We maneuvered through locks, bridges, tunnels, aqueducts, and turned the boat around at Llangollen. We stopped at pubs, castles, and nature walks, and everything on the boat worked perfectly. Again, six women and two bathrooms, we cooked for each other, refilled our water tank, checked our engine levels, cranked down the propeller lubricator, only got stuck once, and removed rope and plastic bags from our propeller. We all participated: two out on the front, warning the pilot of upcoming boats and blind curves, and even sent scouts before a tunnel. We moored on bollards, piling clips, and mooring pins we hammered into the shore. Everyone we met, from fellow first-timers, live-aboards, to locals on the street, were wonderful, but even with their help, we never learned how to pronounce Welsh words. Next trip will be a loop or even a one-way. Thank you ABC Whitchurch Marina, for an unforgettable journey!
19 Oct 2025
Thank you so much for sharing your canal boat adventure with us! We’re delighted that from the hand-over instructions to the end of your journey, you and your group felt confident, well-prepared, and truly comfortable on the boat. It sounds like you all worked brilliantly as a team, and it’s wonderful to hear how much you embraced every part of the experience. We’re especially glad Kate, Richard, and Len could provide the support and encouragement you needed. It’s fantastic to know everything on the boat worked perfectly and that your trip exceeded even your high expectations, despite the stormy start! We love hearing stories of guests like you who fully dive into the adventure, and we can’t wait to welcome you back for your next loop or one-way journey. Thank you again for choosing ABC Whitchurch Marina and for such a glowing review. ABC Boat Hire
23 Oct 2025
Gave us excellent information. They taught us well, the boat worked great, well-stocked, and comfortable.
19 Oct 2025
Thank you so much for sharing your canal boat adventure with us! We’re delighted that from the hand-over instructions to the end of your journey, you and your group felt confident, well-prepared, and truly comfortable on the boat. It sounds like you all worked brilliantly as a team, and it’s wonderful to hear how much you embraced every part of the experience. We’re especially glad Kate, Richard, and Len could provide the support and encouragement you needed. It’s fantastic to know everything on the boat worked perfectly and that your trip exceeded even your high expectations, despite the stormy start! We love hearing stories of guests like you who fully dive into the adventure, and we can’t wait to welcome you back for your next loop or one-way journey. Thank you again for choosing ABC Whitchurch Marina and for such a glowing review. ABC Boat Hire
23 Oct 2025
see above Good boat and efficient service but need to review reporting of accidents during customer holiday.
18 Oct 2025
Thank you for taking the time to provide detailed feedback about your recent experience with us at Kings Orchard Marina. We’re glad to hear you found the booking process efficient, the boat of good quality, and appreciated the handover and guidebook availability. Regarding the accident, we hope the injured crew member is making a full recovery. For clarity, we only complete accident forms for incidents that occur on our premises within the marina perimeter. We appreciate your feedback about staff training and accident procedures, and we will review these internally to ensure our team provides clear guidance on seeking professional medical help and documenting incidents appropriately. We would also like to thank you for your 4-star review and hope to see you again in the future. ABC Boat Hire
23 Oct 2025
Efficient booking, and instructions on when to pick up the boat, good quality boat and excellent hand over from Kings Orchard Marina. Able to purchase an excellent guide book with maps of West midlands canal network. A cheaper local map would help keep costs down. The boat was clean and tidy with some signs of wear of the fabric and bed linen due to age. Unfortunately one of the crew suffered an accident on the tow path. A passerby (a crew from a different unrelated boat) gave poor advice to stand on a moving rope, the advice was shouted as a command, and S stood on the moving rope with both feet and was then upended as the boat and rope drifted out from the tow path. S suffered an injury to the left hip. We were assisted by passers by, and travelled back to the marina, finishing our holiday one day early. We reported the accident on arrival at the marina, and then after handing over the boat, drove home to Devon. The receptionist on duty checked with either a manager by telephone or head office and was informed that no paper work was required. We attended our local A/E in Exeter to rule out a hip fracture, and unfortunately an impacted fractured neck of femur had occurred which required surgery - a total hip replacement. In retrospect I think staff training should be given to a} complete an accident form (which might be helpful in documenting the circumstances and for any insurance purposes), b) to advise seek professional medical help as soon as feasible.
18 Oct 2025
Thank you for taking the time to provide detailed feedback about your recent experience with us at Kings Orchard Marina. We’re glad to hear you found the booking process efficient, the boat of good quality, and appreciated the handover and guidebook availability. Regarding the accident, we hope the injured crew member is making a full recovery. For clarity, we only complete accident forms for incidents that occur on our premises within the marina perimeter. We appreciate your feedback about staff training and accident procedures, and we will review these internally to ensure our team provides clear guidance on seeking professional medical help and documenting incidents appropriately. We would also like to thank you for your 4-star review and hope to see you again in the future. ABC Boat Hire
23 Oct 2025
A quiet pleasant trip in the shoulder season
18 Oct 2025
Thank you for your feedback. We’re glad you had a quiet and pleasant trip during the shoulder season. We appreciate your understanding when the charging system issue arose, and we’re happy our team could quickly assist to keep your trip on track. We hope to see you again soon for another smooth experience! ABC Boat Hire.
23 Oct 2025
Quick intervention when a problem occurred with the charging system
18 Oct 2025
Thank you for your feedback. We’re glad you had a quiet and pleasant trip during the shoulder season. We appreciate your understanding when the charging system issue arose, and we’re happy our team could quickly assist to keep your trip on track. We hope to see you again soon for another smooth experience! ABC Boat Hire.
23 Oct 2025
We had a brilliant time, the boat had everything you could need and our instructions from Ashley were great, would highly recommend this company, great memories made, thank you
18 Oct 2025
Thank you very much for your kind feedback. We are delighted to hear that you enjoyed a brilliant weekend and found the boat well-equipped for your needs. Ashley will be pleased to know that the instructions were helpful. It is wonderful that your first canal boat adventure created such lasting memories. We look forward to the opportunity to welcome you back in the future. ABC Boat Hire
23 Oct 2025
Loved every minute of our first adventure on a canal boat
18 Oct 2025
Thank you very much for your kind feedback. We are delighted to hear that you enjoyed a brilliant weekend and found the boat well-equipped for your needs. Ashley will be pleased to know that the instructions were helpful. It is wonderful that your first canal boat adventure created such lasting memories. We look forward to the opportunity to welcome you back in the future. ABC Boat Hire
23 Oct 2025
Great boat ,clean & comfortable. Boatyard staff all extremely helpful ,we had a great holiday
18 Oct 2025
Thank you for your detailed feedback regarding your recent holiday with us. We are pleased to hear that the communication prior to your arrival and the handover process were both informative and efficient. We regret the inconvenience caused by the central heating issue but are glad our team was able to respond promptly. Your comments regarding the boat’s comfort and inventory are appreciated, and we will take note of your observation about the hoover. It is gratifying to know that our staff contributed positively to your holiday experience. We look forward to the opportunity to welcome you again in the future. ABC Boat Hire
23 Oct 2025
The welcome box lacked a nice welcome !
18 Oct 2025
Thank you for your positive feedback. We’re glad to hear you had a fun and enjoyable experience with our excellent and friendly service. It’s great to know the boat was comfortable and well-equipped. We appreciate your honest comment about the welcome box and will take this on board to improve for future guests. We hope to welcome you back soon for your next adventure. ABC Boat Hire.
23 Oct 2025
Excellent and friendly service,boat had everything you needed, comfortable bed with nice clean linen.
18 Oct 2025
Thank you for your positive feedback. We’re glad to hear you had a fun and enjoyable experience with our excellent and friendly service. It’s great to know the boat was comfortable and well-equipped. We appreciate your honest comment about the welcome box and will take this on board to improve for future guests. We hope to welcome you back soon for your next adventure. ABC Boat Hire.
23 Oct 2025
Good communication before arriving at boatyard. Very informative handover & swift response when our central heating broke down . Boat is very comfortable ,perfect for two people ,5 would be a bit of a squash. Everything thought of in inventory but the hoover really isn’t up to much
18 Oct 2025
Thank you for your detailed feedback regarding your recent holiday with us. We are pleased to hear that the communication prior to your arrival and the handover process were both informative and efficient. We regret the inconvenience caused by the central heating issue but are glad our team was able to respond promptly. Your comments regarding the boat’s comfort and inventory are appreciated, and we will take note of your observation about the hoover. It is gratifying to know that our staff contributed positively to your holiday experience. We look forward to the opportunity to welcome you again in the future. ABC Boat Hire
23 Oct 2025
