So don't take our word for it, see what thousands of our customers are saying about us!
Overall, we thoroughly enjoyed our experience of hiring the Canal Boat and cruising along the Stratford Canal. Practical measures had been put in place to ensure social distancing at the marina which we appreciated. We were also really grateful for C&R Trust Volunteer help at the Wilmcote locks and the cheerful attitude of everyone we met.
15 Jul 2020
Excellent in every respect.
15 Jul 2020
Couldn't fault ABC - We've been moorers with them for almost 3 years but this is the first time we've hired through them. Very professional throughout.
15 Jul 2020
Our first narrowboat holiday and we absolutely loved it
15 Jul 2020
great service, boat in perfect condition
15 Jul 2020
Lovely boats and people great service
15 Jul 2020
Comfort and general quality of boat only spoilt by lack of corkscrew. Weather and vivid beyond your control.
15 Jul 2020
Great service and nice boat with everything you need on board
15 Jul 2020
Great customer service, clean and well equipped boat
19 Mar 2020
Had a great weekend break. Staff very accommodating and efficient. Boat was clean and tidy and ready to go when we arrived.
18 Mar 2020
Problems outside the control of the Marina lowered the experience
18 Mar 2020
The trip and boat were magnificent. The 3 days were joyous and it was a pleasure. The website however has information on it that we made our plans with. Upon arrival we were told that the website, and that info was ‘sh*t’. On top of this, despite the facilities being excellent, the staff in the office were, at best, rude. Upon arrival we weren’t greeted with ‘hello and welcome’ but instead laughed at and aggressively informed that our trip, planned by THEIR website ‘would never happen’. Not helpful! Upon return, we arrived on time having cleaned the boat, expecting to ‘sign it off’. Instead of being asked if everything was ok or asked about the trip, we were aggressively asked ‘where is it’ about the boat. We told the lady where it was who then said ‘well I can’t do anything. If you have a refund we’ll ring you.’ Again rude, aggressive, unhelpful. Customer service and manners cost nothing and with what I was met with, I wouldn’t recommend the company for the lack of these manners.
17 Mar 2020
Communication pre holiday was great, as was checking in, familiarisation and any assistance required! This is the second time we have used ABC boat hire and we will definitely use them again next year!
17 Mar 2020
A lovely relaxing break, despite the weather!
17 Mar 2020
Excellent service throughout. Friendly service. Great facilities on the boat.
17 Mar 2020
