So don't take our word for it, see what over 10,000 of our customers are saying about us!
Had a fantastic narrowboat short break such nice people at gailey wharf where we picked up our spotlessly clean narrow boat home from home first time on a narrowboat loved it 100% we r booking again for a week and taking the in laws the whole experience was truly relaxing the boat was perfect it had a shower better than ours at home everything we needed on board great bunch of guys who showed us around and gave us our instructions perfect time now I know what I’m doing when I retire from my job can’t wait to return next year many thanks to you all for a truly wonderful experience .
01 Oct 2018
Fantastic feedback, thank you. It sounds as though you have embraced canal life and thoroughly enjoyed the experience! We look forward to helping you plan your next holiday.
08 Oct 2018
Very disappointed with the quality of the boat, many things not working, and the fact that we only had the boat for a weekend and all 4 gas bottles where empty leaving us with no heating or cooking facilities for our last day.
01 Oct 2018
Thank you for your feedback, our customer service team will be contacting you.
08 Oct 2018
Smooth and informative handover then off we went, weather was not great( lashing rain and 60 miles wind ) but we made the most of every day and although we were unable to make it to Edinburgh we still had a lovely time.
01 Oct 2018
Thank you for your feedback, we're pleased to hear that you all enjoyed yourselves regardless of the weather! We hope to see you again soon.
09 Oct 2018
The staff at Gailey were friendly and helpful. The boat handled really well. We just thought that it was a little tired and more basic than other narrowboats that we've hired in the past. Overall though, we enjoyed our canal holiday very much.
01 Oct 2018
Thank you for your feedback, we're pleased to hear that you had a great holiday from Gailey and you found the team there helpful and friendly. We look forward to welcoming you back aboard soon!
08 Oct 2018
Brilliant week away, thoroughly enjoyed it.
01 Oct 2018
Thank you for taking the time to leave your feedback, it's great to hear that you thoroughly enjoyed the experience and we hope to see you again soon.
08 Oct 2018
The experience was very good we were lucky with the weather. Met some very nice people.
01 Oct 2018
Thank you for your feedback. It's great to hear that you enjoyed some lovely weather and that you found the people that you met along the canal friendly. We look forward to welcoming you back again soon.
08 Oct 2018
We had a great experience. The boat performed well. Not long enough. A week would be better.
01 Oct 2018
Thank you for your feedback, it's great to hear that you enjoyed the experience so much that you would like to book again but for longer! We look forward to helping you plan your next holiday.
08 Oct 2018
The boat was clean and comfy, and the kitchen well-equipped with good quality pans etc. The beds were excellent. The central heating - on the sole day we needed it - was very quick and effective, though unfortunately it caused a lot of condensation. I don't know what could be done about that. The bathrooms were clean and well-fitted out (although the toilet in one had not been fixed quite securely to the floor, something we mentioned on our return, in case of possible health-and-safety issues). The radio was excellent - Radio 2's Popmaster is essential listening - and the TV/WiFi were too whenever the signal allowed. My husband felt that the engine worked very well, with sufficient power and steerage to get him out of rare emergencies such as meeting another boat head-on at a blind bend. The central mooring line was very useful to him because, due to my inexperience and there only being two of us, it allowed him to bring the boat safely into the side on his own, leap off and secure temporarily before mooring properly fore and aft. He felt the headlight was adequate for tunnels but would have been better placed in the centre rather than the side. The awful weather on our last day meant the waterproofs and umbrella were extremely useful to him.
01 Oct 2018
Thank you for your excellent feedback, it sounds as if you had a great time on Chestnut Thrush! We hope you will be back for another adventure with us again soon.
08 Oct 2018
Excellent boat, very good handover and return.
01 Oct 2018
Thank you for your great feedback, we're glad to hear that you were impressed with our Warbler Class and the customer service that you received from our team in Worcester.
08 Oct 2018
The staff were excellent, from the girls in the shop to the staff who refuelled the boat at the end of the hire. Extremely friendly and helpful.
01 Oct 2018
Great feedback, thank you. It's lovely to hear that you were impressed by all of our team at Alvechurch and that you enjoyed your holiday. We hope to see you again soon!
08 Oct 2018
fantastic boat, excellent hand over - very friendly.
01 Oct 2018
Thank you for your lovely comments, we're really pleased to hear that you enjoyed your holiday and that you were impressed by your boat and handover. We look forward to seeing you again soon.
08 Oct 2018
The weather didn't help but boat fine, easy to control.Little bit thirsty but we were using heating a fair amount as overnight temp1C on a couple of nights. When weather improved, went to excellent!
01 Oct 2018
Thank you for your feedback, we're pleased to hear that the sun did come out for you in the end! It's great that you enjoyed all of the comforts on our Duck Class and found it easy to control. We hope to see you again soon.
08 Oct 2018
The overall holiday was fine, Just a few things wrong, firstly the roof leaked, causing problems sleeping,(water dripped on to the galley bed),Second the bolt on the rear door was missing, noticed by my wife when taking over the boat, It was fixed, but should of been spotted before, We noticed some of the fixings along the bottom of the galley had come away, Should of been better secured.
01 Oct 2018
Thank you for your feedback, which has been forwarded to the Marina so that they can check the roof leak. We're glad to hear that you enjoyed the holiday overall and we hope to see you again next year!
08 Oct 2018
We thoroughly enjoyed our holiday but did feel that the boat was not up to the standard we would expect from ABC boat hire.
01 Oct 2018
Thank you for your feedback, which we will forward to the Marina. Our Booking Office team are always happy to advise customers on their choice of boat if they are unsure of the differences between the fleets. We look forward to welcoming you back again in the future.
08 Oct 2018
The boat was perfect for our needs, all the staff from the handover to the lock operation were friendly & helpful and the scenery beautiful. Shame about the canal closures but we got to see everything we wanted to anyway.
01 Oct 2018
Thank you for your feedback, we're pleased to hear that you were impressed by our team at Falkirk and that you enjoyed the route to Edinburgh and back. We look forward to seeing you all again soon.
08 Oct 2018
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