So don't take our word for it, see what thousands of our customers are saying about us!
There were a number of defects on the boat which I felt should have been checked prior to releasing to customers. Namely: Drinking water tastes of algae and not purified water. Gas grill did not work Hot water controller in shower did not work - cold showers. WiFi expired after 2 days. (Not 4). Whilst I appreciate there is a capability to fix one, may be two of these failings by dispatching an engineer, This can be construed as disruptive / intrusive whilst on holiday. If these were tested and rectifiers before boat release then there would be no complaints. I also feel that the 0930 return is a very early check out and could be extended and still allow sufficient time for turnaround boat activities. Despite the above, overall I was happy with the cleanliness of the boat and the courtesy and kind manner of staff - lovely people. I will use you in the future next Easter.
17 Apr 2019
Thank you for your feedback. It is disappointing to hear about some of the issues you experienced on board Rock Bunting, I will pass this on to the marina manager at Alvechurch to investigate. Our arrival and return times are necessary to enable us to clean, prepare and complete any maintenance work on the boat in between hires. The amount of free data provided at the start of your holiday should be sufficient for internet browsing or emailing but may not last long if you are downloading or streaming. You do also have the option to purchase more if needed. I am glad you found our team at Alvechurch to be helpful and courteous. We look forward to seeing you again next year!
19 Apr 2019
Weather was good ,company was good ,boat was good ,although cold at night, the scenery was also good, so all in all a lovely break.
17 Apr 2019
Very good staff and service. The boat was fine when it had "warmed up" presumably because it was the beginning of the season.
17 Apr 2019
Fabulous friendly service from the whole team from the moment we arrived. Beautiful and clean boat.
17 Apr 2019
Thank you for your feedback. Our team at Wrenbury are great, and we are delighted to hear that they provided you with a very friendly and professional service. We are also happy to hear that you found the Cobbs Wren to be in such good condition and we look forward to seeing you again soon.
18 Apr 2019
Boat was in exceptional condition. Very clean and well equipped. We were met by friendly and helpful staff.
17 Apr 2019
The whole experience was excellent from start to finish. We are very grateful to ABC Boat Hire for supplying such a fantastic boat and cannot fault their customer service, helpful attitude, handbook, website etc. Along with the benefit of the sunshine, we thoroughly enjoyed out cruise to Chester and back. We even had time to go the other way from Anderton through the two tunnels. The Anderton Lift is also worth a visit.
17 Apr 2019
Thank you for your feedback and for the photo! If you would like to enter our photography competition you can find details under 'more information' on our website. We look forward to welcoming you in the future.
10 May 2019
This was our first narrowboat experience and even with two fall ins.... don't ask, we thoroughly enjoyed ourselves. We visited the Oxford Canal, Coventry Canal and Ashby Canal, the sights and peace were fabulous. One of our kids, celebrated her birthday onboard which even for a teenager she seemed to enjoy! We are saving up to book a slightly longer and more challenging number of locks for next Easter, with a few more layers of clothing for the slightly chilly starts and avoidance of entering canals being our priority!
17 Apr 2019
Thank you for your amazing picture and the great picture. Don't worry we won't ask! The Ashby Canal is quite popular due to how peaceful and tranquil it is. We are delighted to hear that you were able to celebrate a special occasion on board and even the birthday girl herself enjoyed it! We look forward to welcoming you aboard again soon.
18 Apr 2019
Every aspect of the hire was handled in a thourough and professional manner.
17 Apr 2019
Excellent boat, Excellent service. Everything very well explained and easy to follow. Definitely going back.
17 Apr 2019
Most chilled out break I have ever had
17 Apr 2019
Thank you for your feedback. We are happy to hear that you had such a relaxing holiday from Goytre. We hope we can see you again soon for another relaxing break!
18 Apr 2019
Relaxed holiday with interest and adventure.
17 Apr 2019
Boat was clean and all equipment of good quality. Beds were not particularly comfortable and heating not very efficient so was quite cold overnight.
17 Apr 2019
Second time we have used ABC and just as good as the first time. Efficient admin, boat in good order, decent price with returner loyalty discount. Three minor points only - wifi ran out very quickly despite us not doing downloads/streaming so measurement of use may be faulty, fridge door inside bracket broken and it took 20 mins to fill water tank on day 3 morning so doubt it was full to start with.
17 Apr 2019
Thank you for your feedback and your great photo, the boat certainly suits you! I will pass your comments about the WiFi, fridge door and water tank on tot he marina. We do clean and get the boats ready for the next guests when the previous ones have returned. We are delighted to hear that you had such a good holiday 2nd time round, and we look forward to welcoming you back for holiday number 3 with us.
18 Apr 2019
Very well fitted out boat, everything worked apart from front bathroom shower. Lots of equipment especially in galley. Odd niggles reported to the marina (Blackwater)
17 Apr 2019
Thank you for your feedback. I have passed your comments about the shower on to the marina to make sure this is resolved. It sounds like you enjoyed your holiday on Crested Lark despite the odd niggles. We look forward to seeing you again soon.
18 Apr 2019
Excellent communications bfore and during our trip. Helpful staff who were eager to make sure we enjoyed our trip. Comfortable and well equipped boat. One of our children fell in the canal and a replacement life jacket was brought to us within a couple of hours. Will definitely be booking again.
17 Apr 2019
