Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 10,000 of our customers are saying about us! 

Your recent holiday on Owl - Great Owl from Alvechurch

We had a great time and the service was excellent from all the staff at ABC especially Alistair who came out to us when we had a problem with the toilet overflowing . We have already booked another holiday for next year.

16 Oct 2018

Keri McLaren

Thank you for your feedback. We are glad to hear that you enjoyed a great holiday and an excellent service from our team at Alvechurch. And that a member of the team was able to help you with the toilet. We look forward to welcoming you aboard again in 2019!

19 Oct 2018

Your recent holiday on Goose - Emperor Goose from Alvechurch

The Barge was clean and well fitted out with all we needed for a lovely holiday, the staff where so welcoming and knowledgeable upon arrival and departure. we were made to feel important and relaxed. The team made sure that we knew how to manage the boat and the locks before setting us lose, they explained the dangers of not adhering to the correct procedures, this was done in a way that made us confident in the case of emergency but not afraid of the canal or the barge .

16 Oct 2018

Keri McLaren

Thank you for your great feedback. We are glad to hear that our team at Alvechurch were able to provide you with an excellent handover and a great service. It sounds like you enjoyed a fantastic holiday on board the Emperor Goose and that you found it clean and well equipped. It is good to hear that you were made to feel comfortable about traveling on the barge and the canal. We look forward to welcoming you aboard again soon.

19 Oct 2018

Your recent holiday on Dove - Stock Dove from Gailey Wharf

Every part of the whole experience was great

15 Oct 2018

Keri McLaren

Thank you for your feedback. It is great to hear that you enjoyed every part of the experience, which must have resulted in you having a fantastic holiday! We look forward to welcoming you aboard again in the future.

19 Oct 2018

Your recent holiday on Eagle - Bonellis Eagle from Gayton

Average standard of equipment but one of the toilets was full after only day 3. Only 3 people on board.

15 Oct 2018

Keri McLaren

Thank you for your feedback. I will pass on your comments to our team at Gayton. It is disappointing to hear that you found the equipment on board not up to your standards and that you had an issue with one of the toilets. We hope to see you again soon.

19 Oct 2018

Your recent holiday on Goose - Egyptian Goose from Hilperton

Easy Booking, quick booking in, friendly and helpful service. Clean, well stocked boat.

15 Oct 2018

Keri McLaren

Thank you for your feedback. We are glad to hear that you found the booking and handover service easy and quick. It is great to hear that you received a friendly and helpful service from our team at Hilperton. And that you found the Egyptian Goose clean and well stocked for your holiday. We hope to welcome you aboard again soon.

19 Oct 2018

Your recent holiday on Goose - Bean Goose from Wrenbury

We had a very very good overall experience

15 Oct 2018

Keri McLaren

Thank you for your feedback. We are very happy to hear you enjoyed your holiday and your overall experience with us. We look forward to seeing you again.

19 Oct 2018

Your recent holiday on Gull - Mediterranean Gull from Hilperton

Excellent holiday really enjoyed it the boat was lovely and very practical I would highly recommend it

15 Oct 2018

Keri McLaren

Thank you for your feedback. Thank you for saying that you would recommend us and our boat. We are glad you enjoyed your holiday and your time on board Mediterranean Gull. We hope to see you again soon.

19 Oct 2018

Your recent holiday on Goose - Red Breasted Goose from Alvechurch

Our holiday was simply fantastic! We had great weather, a super crew and a very well-appointed and clean boat. We had a technical issue which meant we had to stop, but an engineer came out and within a couple of hours we were on our way again. Unfortunately, the information about how long it would take before the tanks would need to be emptied was wrong and on top of that we were sent away at two places were we should have been able to empty the tanks.

15 Oct 2018

Keri McLaren

Thank you for your feedback. It is great to hear that you enjoyed a fantastic weather on board the Red Breasted Goose and you were able to enjoy great weather too. It is disappointing to hear that you had a technical issue and you were unable to empty the tanks on your route, we can pass your feedback on to our marina. It sounded like you still enjoyed a great holiday, along with some beautiful weather. We hope to see you again soon.

19 Oct 2018

Your recent holiday on Gull - Laughing Gull from Anderton

Everything was perfect! Easy booking on line, great discount as returning customer. Quick handover, boat clean and well laid out. And quick to return on the Monday morning, no drama.

15 Oct 2018

Carolyn

Fantastic, it's great to hear that everything was perfect from making your booking to taking the holiday! We looking forward to welcoming you back again soon.

19 Oct 2018

Your recent holiday on Lark - Ashes Lark from Worcester

We hired fro a week and went from Worcester to Stratford on Avon and back. Excellent boat, but engine hiccup on the last day.

15 Oct 2018

Carolyn

What a beautiful picture of the River Severn, the surrounding countryside is stunning. We're pleased to hear you enjoyed your holiday with us and hope that the issue you had on the last day was resolved quickly. We look forward to seeing you again soon.

19 Oct 2018

Your recent holiday on Tyne - Gefion from Whitchurch Marina

Liked the route but the boat had a few niggles. The staff at the marina were good.

15 Oct 2018

Keri McLaren

Thank you for your feedback. Sorry to hear that your boat had a few niggles. It looked like you still enjoyed the route you took from Whitchurch. And we are happy to hear that you found our team at Whitchurch helpful. We hope to see you again soon.

18 Oct 2018

Your recent holiday on Lark - Wood Lark from Rugby Wharf

The whole holiday experience was excellent from start to finish. Augmented by the Tesco Clubcard discount and the sublime late September weather we had a relaxing and chilled week on bard Wood Lark. The sights and sounds were beautiful.

15 Oct 2018

Keri McLaren

Thank you for your feedback. We are happy to hear that you put your Tesco club card points to good use! It sounds like you had a great holiday and you were able to enjoy a relaxing holiday on board the Wood Lark. We hope to welcome you back again soon to enjoy more beautiful sights and sounds.

18 Oct 2018

Your recent holiday on Owl - Eagle Owl from Alvechurch

The boat was clean & tidy, set up to our requirements, very well equipped. Staff were very friendly & helpful. We all had a memorable holiday, including the dogs!

15 Oct 2018

Keri McLaren

Thank you for your feedback. We are very happy to hear that you found our team at Alvechurch very friendly and helpful. And that you were impressed with everything on board the Eagle Owl. We look forward to welcoming you (and your dogs) on board again soon!

18 Oct 2018

Your recent holiday on Goose - Upland Goose from Gailey Wharf

Lovely clean boat and friendly staff

15 Oct 2018

Carolyn

Thank you for your feedback and for the atmospheric video! The canal looks stunning on a misty September morning. We're pleased you enjoyed your holiday on Upland Goose and look forward to seeing you again soon.

19 Oct 2018

Your recent holiday on Eagle - White Tailed Eagle from Worcester

Excellent boat and a very good and relaxed experience when collecting and returning the boat. The briefing by the Engineer was very clear but the other briefing by the admin staff should be reviewed because it was partly repetitive, sometimes conflicting and wrong on at least one matter.

15 Oct 2018

Keri McLaren

Thank you for your feedback. We are happy to hear you enjoyed your holiday on board the White Tailed Eagle. We are also glad to hear that you found the briefing from our engineer very clear and helpful. We hope to see you again soon.

18 Oct 2018