Reviews

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So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Derwent - Hermod from Gailey Wharf

Enjoyed the boat, well equipped. A good relaxing holiday, didn't have to choose what to wear - it was a case of waterproofs every morning. But it didn't spoil the holiday.

20 Jun 2019

Your recent holiday on Gull - Mediterranean Gull from Hilperton

It was a thoroughly enjoyable week.

20 Jun 2019

Your recent holiday on Lark - Desert Lark from Falkirk

Friendly staff, great boat ,a really fun and layed back way to see part of Scotland on your own schedule

20 Jun 2019

Your recent holiday on Duck - Tufted Duck from Reedley Marina

The boat was not up to the usual standard of cleanliness and the marina had no office to go to but the the canal was the most cleanest and beautiful we have been on, the canal staff were very helpful.

19 Jun 2019

Carolyn

Thank you for your feedback, which we have forwarded to the Marina. We are pleased to hear you enjoyed your time on the Leeds & Liverpool Canal and that you found the team at Reedley helpful. We hope to see you again soon!

24 Jun 2019

Your recent holiday on Wren - Canyon Wren from Worcester

Great experience to discover England from another perspective. We did the Stourport ring in 7 days. We definitely wanted to do a ring and not going from A to B and return, but we would have liked to have had more time to linger somewhere alongside the canals. Why not offer this tour 9 or 10 days? It was also good to do the tour anti-clockwise, so that we tackled the first 12 locks already in the late afternoon on the first day and the series of 30 locks on the second day, to give us the feeling that we could do it. That made the return via the river Severn very relaxing. We would have liked to have received more information on places to stop alongside the route and what to visit. We did get very useful information before departure in Worcester marina, but it should be included in the travel documents to be able to read it beforehand. The map that we bought for 6.50 pounds was really indispensable to have an idea where we were and how many locks were coming up an where we could moor. I do not understand why this map is not included standard in the travel documents. We paid a lot for this trip, so why having to pay again a small amount for a map? Just include it in the documents. The interior of the narrow boat was really luxurious. We really enjoyed the good surround music installation and having plenty of towels and sufficient kitchen utensils. For us Dutchies, when we decided to book this trip, it was not easy to decide in which location we would hire a boat and what tour we wanted to do. We were dependent on the location of airports and stations close to a marina and we wanted to do a complete tour in 7 days. It seems difficult to be able to do a round tour for 4 days, you always have to return to the same marina. Could it not be organised that you can return a boat to another marina, so that you can also do trips from A to B without having to return to the same location?

18 Jun 2019

Carolyn

Thank you for taking the time to leave your feedback. We offer route suggestions in our brochure and on our website and customers are able to book longer holidays and complete these routes over more time if they wish. We don't provide a detailed itinerary as each crew is different, some have more experience and others may have many crew members - it is better for the Marina staff to discuss the options on arrival. We offer a variety of maps prior to booking as well as at most of our marina's and generally customers like to purchase them and keep them as souvenirs or to use on future holidays. Unfortunately we cannot offer one way trips as this would logistically be too complicated! We're really pleased to hear that you were impressed with Canyon Wren and we hope to see you again in the future.

24 Jun 2019

Your recent holiday on Eagle - Tawny Eagle from Blackwater Meadow Marina

A well-equipped boat, which was a bit harder to drive than expected due to its length.

17 Jun 2019

Your recent holiday on Thrush - Redwing from Wrenbury

This was an amazing vacation, from start to finish. From dealing with the company in advance, through the return of the boat.

17 Jun 2019

Your recent holiday on Thrush - Veery Thrush from Aldermaston Wharf

Very relaxed yet efficient approach to customers Did not make a fuss about slight damage that occurred to the boat during our trip .Very quick to re-fuel the boat and sort out refund when we returned despite there being a lot of boats back that morning. Regards, Bill Linnell

17 Jun 2019

Carolyn

Thank you for your lovely feedback. Our Marina staff are aware customers want to get away once they have returned their boat and aim to process all fuel payments as quickly as possible! We are pleased you enjoyed your holiday and look forward to seeing you again in the future.

21 Jun 2019

Your recent holiday on Wren - Sedge Wren from Hilperton

Great boat easy to use friendly people

17 Jun 2019

Your recent holiday on Owl - Short Eared Owl from Union Wharf

We have had many canal boat holidays but this boat is extremely tired. If the boat had been better we would have rated it with five stars for the following reasons, The front and rear ropes were too short with one actually frayed. The radio/CD player worked on the first day and from then all we had was crackling and hissing. To stop this we had to switch off in the battery cupboard. The cooker control buttons were very loose and kept falling off plus one was missing. The shelf in the oven was not stable and tipped forward when removing hot dishes from it. The mooring spikes were not found on the boat until mid week as not in the box with windless and hooks. The drinking water tap would not remain upright and took a long time to fill a glass. The light over the sink in one bathroom did not work. Toaster Crumb tray was missing.

17 Jun 2019

Carolyn

Thank you for your feedback, which we have sent to the marina so that they can ensure all of the issues you have raised are checked. We hope you enjoyed your holiday and we hope to see you all again in the future.

01 Jul 2019

Your recent holiday on Owl - Long Eared Owl from Gayton

Great experience despite the mixed weather.

16 Jun 2019

Your recent holiday on Bunting - Rustic Bunting from Aldermaston Wharf

The parking facilities at the boat yard were convenient and secure. All the staff were efficient and friendly. The boat was clean and well equipped if slightly dated. The only thing missing was the torch. This was our 8th canal boat holiday , the 2nd one with ABC BOAT HIRE. We can highly recommend ABC , a great company. Thanks from the Van Aken family. πŸ‡¬πŸ‡§πŸ‡ΎπŸ‡ͺ

16 Jun 2019

Carolyn

Thank you for your lovely feedback, which we will forward to our team at Aldermaston! We look forward to welcoming you on your next adventure!

21 Jun 2019

Your recent holiday on Dove - Turtle Dove from Aldermaston Wharf

Great time had with old friends

15 Jun 2019

Your recent holiday on Bunting - Rock Bunting from Alvechurch

Excellent quality. Definitely worth the money and staff reassured us before leaving the marina as it was our first time abord a narrowboat

14 Jun 2019

Your recent holiday on Lark - Dunns Lark from Worcester

The boat was gorgeous, your staff were very helpful, and the route was easily achievable. It was a wonderfully relaxed holiday.

14 Jun 2019

Carolyn

Thank you for the great feedback about our team at Worcester! We are really pleased you enjoyed your route and that you had a relaxing holiday. We hope to welcome you back aboard again soon!

21 Jun 2019