So don't take our word for it, see what thousands of our customers are saying about us!
Really good weekend. Weather amazing. Boat extremely clean and well equipped. Customer service excellent.
04 Nov 2018
Thank you for your feedback. We are delighted to hear that you enjoyed a great weekend on board Red Necked Grebe and some great weather too! We are pleased that you found the boat to be extremely clean and well equipped. It is also great to hear that you found the service from our team at Hilperton to be excellent. We hope to see you again soon.
08 Nov 2018
HI quality service. Nicely equipped, clean, well-maintained boat. Lovely, welcoming, friendly, helpful service, support, information and advice from the team. A couple of suggestions that would have made this holiday even more perfect: 1. A later boat return time would have been nice so we could have travelled from further away on that last day. 2. It would have been great if the canal cruising guide book was provided free as part of the boat hire, rather than us having to buy it. It seems a bit daft that each passenger has to buy a copy (we have brought ours back to NZ and probably won't get to use it again!)
04 Nov 2018
Thank you for your feedback. It is great to hear that you found Clarks Grebe to be well equipped and well maintained. We are delighted to hear that you found our team at Blackwater Meadow to be so welcoming, friendly and helpful. And they were able to provide you with plenty of information and advice. We request customers return our boats at that time in order to have the boats ready for their next trip. When booking we do try and give as much information to our customers about possible routes and will point them in the direction of our website and the canal and river trust. Our teams at our marinas are also on hand to advise about possible routes. We hope to see you again soon.
08 Nov 2018
we had a lovely few days on the canals,the instruction given to us before departure was comprehensive ,boat was clean and functional which made for a pleasant time on the canals.
03 Nov 2018
Thank you for your feedback. We are delighted to hear that you enjoyed your time on board Sigrid. And that our team at Worcester were able to give you an informative handover. We are glad to hear that you found Sigrid to be so clean and functional, which added to the enjoyment of your holiday. We look forward to seeing you again soon.
08 Nov 2018
Really friendly staff. The boat was spotless and well equipped. We had a great week and look forward to booking another trip next year.
03 Nov 2018
Thank you for your feedback. We are delighted to hear that you found Sea Eagle to be so clean and well equipped for your holiday. We are also happy to hear that our team at Hilperton were able to provide you with such a friendly service. We look forward to welcoming you aboard again in 2019!
08 Nov 2018
Amazing trip blissworth tunnel and aqua duct at cosgrove
03 Nov 2018
Thank you for your feedback. We are happy to hear that you enjoyed your trip on board Snow Bunting and that you got to experience Blissworth tunnel and the aqueduct at Cosgrove. We look forward to seeing you again soon.
08 Nov 2018
Excellent and helpful staff. Good boat.
03 Nov 2018
Thank you for your feedback. We are delighted to hear that you found our team at Hilperton were able to provide with an excellent and helpful service. We are also glad to hear that you enjoyed your time on board Mute Swan. We look forward to seeing you again soon.
08 Nov 2018
We were given all the information we needed to use the boat with confidence.
03 Nov 2018
Thank you for your feedback. We are delighted to hear that you received a great and informative handover from our team at Wrenbury. Which then meant you were able to use Barn Owl with confidence. We hope to see you again soon.
08 Nov 2018
Excellent experience once again, we have been back for several years now and plan on doing so again next year too!!
03 Nov 2018
Thank you for your feedback. We are delighted to hear that as a loyal customer you always enjoy your holidays and experience with us. We look forward to welcoming you back again in 2019!
08 Nov 2018
The boat was beautifully clean and prepared, our only criticism was the lack of storage space for clothing. On our return, the cleaning lady said that there was space to store under the beds, but lifting up the mattress to access daily needs is not very practical. We chose the boat as we were two couples, and the configuration was ideal, but we do not consider the bunks over the double beds or the bed in the living space are practical. Anyone looking to use the full capacity advertised would have real problems.
03 Nov 2018
Thank you for your feedback. We are happy to hear that you found Black Woodpecker to be so clean and prepared for your holiday. It is unfortunate to hear that you found the storage on board impractical. We do explain to our customers when booking the different layouts available to them, including the use of any high level berths when needed. We hope to see you again soon.
08 Nov 2018
Not the best starting point to head West. The canal has so many swing bridges and locks that it is hardly worth getting on the boat until you reach Newbury. Beyond Newbury the whole scenery is far better and the locks open up a little bit. The large locks are not very well maintained and don't compare well with others in the Midlands. This is clear when you check the external condition of the boats - severe scratches and beatings all over. The Yard was OK until we had a problem with one toilet - no-one answered the phone or replied to the message I left. It was a good job we had two toilets!
03 Nov 2018
Thank you for your feedback. The route to Newbury is perhaps suited to active parties who enjoy being on and off the boat. Having checked with the marina, they are unaware off any missed calls or messages left by your party during your holiday, had they known you were having issues with one of the toilets they would have come out to look at it. We hope you enjoyed your holiday and we look forward to seeing you again in the future.
16 Nov 2018
Brilliant week looking forward to booking again soon
03 Nov 2018
Thank you for your feedback. We are delighted to hear that you enjoyed a brilliant holiday on board Sky Lark. We look forward to welcoming you aboard again soon.
08 Nov 2018
The boat was ready early which gave us sufficient time to get to the first pub in time whilst it was still light. Weather was spot, boat didn’t miss a beat and lovely and warm
03 Nov 2018
Thank you for your feedback. We are delighted to hear that our team at Worcester were able to provide you with an efficient service, meaning that you could set off earlier. Which meant you could get some drinks in at the pub! We are happy to hear that you found Sigrid to be well equipped and that the good weather added to enjoyment of your holiday. We hope to see you again soon.
08 Nov 2018
Easy booking process, lots of information, boat was very clean and tidy. No issues. Good time had by all.
03 Nov 2018
Thank you for your feedback. We are delighted to hear that you found the booking process so easy and that we were able to provide you with plenty of useful information. We are also happy to hear that you found Scotch Mist to be so clean and tidy and you were all able to enjoy your time on board. We look forward to seeing you again soon.
08 Nov 2018
Handover well done, boat in excellent condition
02 Nov 2018
Thank you for your feedback. We are glad to hear that you enjoyed the handover from our team at Falkirk. And that you also enjoyed your time on board Sanderling and found it to be in an excellent condition. We hope to see you again soon.
08 Nov 2018
Nemt at komme til, fin båd, dejlig natur og gode pub’er med god mad hver aften. Alt i alt rigtig god tur :-)
02 Nov 2018
Danke für Ihre Rückmeldung. Wir freuen uns sehr zu hören, dass Sie Ihre Zeit am Kanal genossen haben und dass Sie von Ihrem Boot beeindruckt waren. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen!
13 Nov 2018
