So don't take our word for it, see what thousands of our customers are saying about us!
Everything was perfectly provided
02 Oct 2018
Lovely feedback, thank you. We're pleased everything was in order and we hope that you had a perfect holiday! We look forward to seeing you again soon.
09 Oct 2018
The boat was late being ready to leave The boatyard seemed to be in chaos The Boat (Great Owl) was old and tired The boat was not that clean on handover The handover instruction was efficient This is the fourth year running we have hired through ABC. Other experiences at other boatyards was very good. Alvechurch seems to be an outlier Dusky Warbler: Hand-over was severely delayed which affected our plans for that day. Process could have been speeded up by allowing "training" and loading to have been done at the same time that repairs were completed. Delayed even more while beds were reconfigured and unbooked bedding was removed. Rear toilet was showing a red light by only 3rd day and required a stop to pump-out. Was showing full again by the end of the week. Was not being used excessively, Needed bigger tank or flushing water adjustments. Stern door bottom bolt kept falling into bolt hole. Crew locked out several times – required extreme gymnastics to open again - Annoying. The “traditional “ stern design is not very convenient especially when there are lots of people on board and getting on and off can be difficult through the only small gap at the back of the boat. Also – awkward tiller handles – hinged ones are much more convenient for crew movement. Please note that we had two boats but were only assigned this one review entry for both.
02 Oct 2018
Thank you for your feedback. Our Customer Services Team have contacted you.
19 Oct 2018
Boat was ready on time, very clean and well equipped
01 Oct 2018
Thank you for your feedback, we're pleased that everything was prepared on time for you and that you were happy with the cleanliness of your boat. We look forward to welcoming you back aboard soon.
09 Oct 2018
the boat was clean, operational and performed to expectations.
01 Oct 2018
Thank you for your feedback. We are happy to hear that the Derwent matched your expectations. We will hopefully welcome you aboard again soon.
09 Oct 2018
Very well equipped boat and relaxing break
01 Oct 2018
We are glad that you had everything onboard to enable you to relax and enjoy your break.
07 Oct 2018
Very friendly and helpful receicption we arrived early and got the boat ready early for us they also laid oñ slot of complementary very useful bits and pieces one of the best boat yards we've been too
01 Oct 2018
Thank you for your feedback. It sounded like you enjoyed a great holiday from Whitchurch, with the added bonus of an earlier check in. We are glad that our team at Whitchurch provided you with such an excellent service. We try and provide all of our customers with useful items to ensure their holiday is as relaxing as possible.
09 Oct 2018
Perfect holiday. Great experience
01 Oct 2018
Thank you for your feedback. It sounds like you had a great holiday with us on Archers Lark. We will hopefully see you at Blackwater Meadow again soon.
09 Oct 2018
Without a doubt the best boat we have ever hired. Modern, comfortable and spacious. From start to finish an excellent experience. Training at an appropriate level to ensure a safe and enjoyable holiday.
01 Oct 2018
Thank you for your great feedback. It sounds like you had a great holiday on Lucy's Warbler. And that our staff were able to help you enjoy your holiday. We look forward to welcoming you back in the future.
09 Oct 2018
Excellent friendly service from start to finish
01 Oct 2018
Thank you for your feedback. It sounds like you had a great holiday from Hilperton. And it is good to hear that our team at Hilperton provided you with an excellent and friendly service.
09 Oct 2018
First class service and confident of sipport if needed.
01 Oct 2018
Thank you for your feedback. We are happy to hear that you enjoyed your holiday and the service provided by our team at Alvechurch.
09 Oct 2018
Helpful staff, clean and modern boat. One of the best holidays we’ve been on.
01 Oct 2018
Thank you for such lovely feedback, it's great to hear that this was one of the best holidays you've ever had! We hope to see you all again soon.
09 Oct 2018
We had a wonderful time except for the amount of derelict -abandoned boats, sunken vessels abusive tramplike residents abusing ABC CUSTOMERS they blamed for sinking their scrap vessel. To many boats moored up on the canal these boats have not moved in years and are not capable of doing so .(licences out of date) etc
01 Oct 2018
Thank you for your feedback, which has been sent to the the Marina for them to investigate. We're pleased to hear that you had a wonderful holiday and we hope to welcome you back again soon.
09 Oct 2018
Staff at the yard were excellent, pleasant and very helpful which has not been the case with other yards that we have used. We have hired this layout of boat before so we were familiar. Apart from not being able to get on to the Severn because of the weather, evryhting went well
01 Oct 2018
Thank you for your feedback. We are happy to hear that you found our team at Worcester pleasant and helpful. It sounds like you had a great time and hopefully the next one will provide better weather.
09 Oct 2018
Excellent in every way.Would use Gayton marina again.
01 Oct 2018
Thank you for your feedback. We're pleased to hear that everything about your holiday was excellent! We look forward to seeing you all again soon.
09 Oct 2018
It was a lovely and relaxing holiday even with two young children
01 Oct 2018
Thank you for your feedback, it's great to hear that you enjoyed your family holiday and managed to relax! We look forward to welcoming you back in the future.
09 Oct 2018
