Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Wye - Gotrik from Worcester

We had a very efficient, But thorough introduction to the boat, and also how to operate the locks. The booking, handover and return of the boat was very smooth ! Highly recommend based on our experience.. Only lacked a Norwegian flag, but that was because we forgot to bring one ..

30 Jul 2018

Carolyn

Thank you for such lovely feedback for Worcester. We hope to welcome you back aboard for another holiday with your flag soon!

10 Aug 2018

Your recent holiday on Finch - Red Backed Finch from Goytre Wharf

There were 2 of us on the boat and to do 5 hours per day to achieve the planned journey would involve too much standing up (you had to stand up to steer the boat). A couple of seats would have been useful both for steering and on the canal side. So, although the scenery was good, it wasn't as relaxing as hoped. We were lucky the weather was good - a rainy week would have been a nightmare as there was no shelter when steering.

29 Jul 2018

Carolyn

With our Cruiser Stern boats it is possible to perch on the rail around the back of the boat when cruising in a straight line but to be able to see over the roof of the boat to steer then the person on the tiller will need to stand. Our advertised routes are just suggestions and of course customers can always choose to do less or more cruising hours to suit them. We do supply 2 sets of waterproofs onboard every boat because our British weather can be so unpredictable!

30 Jul 2018

Your recent holiday on Gull - Herring Gull from Alvechurch

Boat was very clean and well equipped for our needs. The staff were all very helpful.

29 Jul 2018

Carolyn

Thank you for your great feedback! We're glad that you enjoyed your holiday and we hope to see you again soon.

01 Aug 2018

Your recent holiday on Wren - Marbled Wren from Reedley Marina

Good welcome and Lee was very helpful. The hand over felt a little rushed but this may have been because we were familiar as we had been before. However having used ABC on several occasions we felt although all the criteria were met things like the welcome pack could have been a little improved. For example, The dishwashing sponge was used and we threw it away. There were one or two minor repairs required on the boat too which whilst they did not impact on our holiday were a little inconvenient. Overall we would use again just minor improvement points

29 Jul 2018

Carolyn

Thank you for your feedback, which we will forward to Reedley. It is disappointing to hear that your welcome pack was not complete, our customers are normally impressed by the care taken to provide the little extras onboard. However, we are pleased to hear that you will be back for another holiday with us and we will endeavour to have everything perfect for you!

10 Aug 2018

Your recent holiday on Lark - Dusky Lark from Union Wharf

The best boat we've ever hired, and excellent customer service from the boatyard

28 Jul 2018

Carolyn

What lovely feedback, thank you. We're really pleased you enjoyed your holiday on our Lark Class boat and we hope to see you again soon.

02 Aug 2018

Your recent holiday on Wren - Rock Wren from Whitchurch Marina

one of the best waterways holidays iv ever had

28 Jul 2018

Carolyn

Great to hear! We're so glad that you enjoyed your waterway experience and we hope to see you again soon.

01 Aug 2018

Your recent holiday on Gosling - UW Gosling from Union Wharf

Good efficient welcome. Prompt turnaround of training session. Good looing narrow boat, internally furnished to a good standard. 6th time now we have used ABC, out of 5 different hire bases. Satisfied throughout. Thank you.

27 Jul 2018

Carolyn

Fantastic feedback, thank you! It is great to hear that you are always happy with your hire from our bases. We look forward to welcoming you aboard again soon.

01 Aug 2018

Your recent holiday on Warbler - Lucy's Warbler from Whitchurch Marina

A brilliant holiday enjoyed by all...will definitely be doing it again

27 Jul 2018

Carolyn

We're so pleased you all enjoyed your holiday on the Warbler! We look forward to seeing you again soon.

01 Aug 2018

Your recent holiday on Derwent - Torbern from Whitchurch Marina

The service from this company was excellent. When circumstances completely unrelated to ABC left us (two elderly folk with limited ability) stranded without the remainder of our crew ABC organised assistance above and beyond the call of normal circumstances and ensured we completed our cruise. Throughout our crisis everyone was understanding and helpful and went out of their way to ensure our welfare was taken care of. When we overlooked an item of personal equipment and left it on board when we left ABC forwarded it on to us via a UK relative. Thank you ABC YOU WERE BRILLIANT!!!

26 Jul 2018

Carolyn

Thank you for such lovely feedback! We're so pleased that Whitchurch marina looked after your crew and ensured you still had a great holiday despite the circumstances! We look forward to helping you plan your next canal adventure again soon.

01 Aug 2018

Your recent holiday on Goose - Emperor Goose from Alvechurch

Allting fungerade precis enligt planerna.

26 Jul 2018

Carolyn

Vi är glada över att allt var som du förväntade dig! Vi hoppas att vi ses snart igen.

01 Aug 2018

Your recent holiday on Woodpecker - Green Woodpecker from Aldermaston Wharf

Outstanding weekend. Thanks to the team at Aldermaston for great service. The weather was fantastic and we had an excellent trip to Henley-on-Thames

26 Jul 2018

Your recent holiday on Duck - Black Duck from March Wharf

The boat was great, the boatyard was great, but the canal lacks pubs or places to stop. Also it is a 5 hour motor to the tidal lock and you have to do it that afternoon. Those in the know had arrived early and had enough time. We arrived at 14.00 as advised by you and we were still motoring at 20.00.

26 Jul 2018

Carolyn

Thank you, we will check with March Marina to see if we need to update our cruising suggestions on our website and in our brochure. In our route descriptions we do explain that March Marina is based in The Fenland Waterways, rather than on the canal network, therefore there will be more open countryside and less pubs. We always advise our customers to order a map before their holiday or to contact the marina if they need help planning their route. It's great to hear that you you enjoyed your holiday and that you were impressed by the staff at March Marina.

10 Aug 2018

Your recent holiday on Kestrel - American Kestrel from Gailey Wharf

Easy to get to from the M6, Friendley staff, great instruction, great boat, will be going again.

26 Jul 2018

Carolyn

Thank you for your feedback. We're glad you enjoyed your holiday and we look forward to seeing you again soon!

01 Aug 2018

Your recent holiday on Dove - Emerald Dove from Gailey Wharf

Nice average boat. Maybe a good idea to book stepped collections rather than having 8 parties waiting for up to 3 hours to get on their way.

26 Jul 2018

Carolyn

Between hires we need to allow enough time for cleaning, pump outs, re-fueling and of course any maintenance on the boats so our 2:30pm arrival time is based on this. Staggering arrival times can work when there are just a few handovers but when customers are travelling long distances to the Marina ultimately everyone arrives at the same time anyway! Of course guests are welcome to arrive a little earlier than 2:30pm and hope to get away sooner but we cannot guarantee that the boats will be ready before this time.

30 Jul 2018

Your recent holiday on Swan - Trumpeter Swan from Aldermaston Wharf

We had a great 'boy's holiday'. Five of us in our 60's!.

26 Jul 2018