Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Heron - Humblots Heron from Wrenbury

Great boat great weather beautiful scenery

20 Aug 2018

Your recent holiday on Duck - Tufted Duck from Anderton

Nice boat, help when we needed some, interesting route, sunshine even.

20 Aug 2018

Carolyn

It's great to hear that you enjoyed your holiday location and even had some sunshine! We hope you will be back for another holiday with us again soon.

31 Aug 2018

Your recent holiday on Bunting - Snow Bunting from Gayton

It was excellent except for one thing: The WiFi was terrible. IMO there's no point advertising free WiFi unless it actually works. I appreciate it's because the signal may be bad in the countryside - but just be honest with customers that free WiFi probably means no WiFi.

20 Aug 2018

Carolyn

We understand the WiFi coverage can be frustrating in some areas, especially the countryside where they may be little signal. On many of our routes the WiFi works very well and is a great addition to the holiday for those that want to use it. It's great to hear that you found the rest of the holiday excellent and we look forward to seeing you again!

31 Aug 2018

Your recent holiday on Nene - Oscar from Gailey Wharf

Boat was perfect for two people; boat yard staff were very helpful. Also, the volunteers that help the Canal and River Trust were brilliant, especially when you're doing a long flight of locks. Not come across them before.

20 Aug 2018

Carolyn

Volunteer lock keepers are a godsend when navigating big lock flights! It sounds as if you both had a great holiday from Gailey Wharf. We look forward to welcoming you back again soon.

31 Aug 2018

Your recent holiday on Goose - Bar Headed Goose from Wrenbury

A very comfortable boat for 6 people although it will take 8 nor enough room

20 Aug 2018

Carolyn

Many of our customers choose to book a bigger boat so it is not necessary to use the dinette but larger groups or families welcome the flexibility that it provides. We're pleased you enjoyed your stay on our Goose Class boat and found the boat comfortable. We look forward to seeing you again soon.

31 Aug 2018

Your recent holiday on Owl - Great Owl from Alvechurch

We loved the boat! However, due to delays at handover at the beginning of our week long cruise, we have given a score of 4 out of 5 here.

20 Aug 2018

Carolyn

It's great to hear that you enjoyed your your holiday from Alvechurch Marina on our Owl Class, thank you for your feedback.

31 Aug 2018

Your recent holiday on Gull - Slender Billed Gull from Wrenbury

The boat was well maintained and everything was clean and in working order. The tuition provided was great and the binder on the boat ensured that if we forgot anything we would be able to figure it out. The phone numbers for assistance were also helpful, although we didn’t need to use them.

19 Aug 2018

Carolyn

There is a lot of information to take in during your handover which is why we supply a manual for your reference, it's great to know that you found it useful! It sounds as if you had a a lovely holiday, thank you for your feedback.

31 Aug 2018

Your recent holiday on Plover - Piping Plover from Anderton

Really flexible in changing booking from 7 days to 5 due to closure of Leeds L pool canal. V helpful stay on the day at Anderton Marina - v efficient and friendly

19 Aug 2018

Carolyn

It has been a difficult season for Marina's that have been affected by the unusually dry summer, with water shortages and of course the closure of the Leeds & Liverpool canal. Our customers have been fantastic and embraced changes to their bookings and their proposed routes, understanding that it is necessary for this action to be taken to preserve our amazing canals. Thank you for your lovely feedback.

31 Aug 2018

Your recent holiday on Weaver - Village Weaver from Aldermaston Wharf

Well resourced boat - everything we needed and more.

19 Aug 2018

Carolyn

Great to hear that the Weaver was like a home from home for you! We look forward to seeing you again soon.

31 Aug 2018

Your recent holiday on Plover - Golden Plover from Alvechurch

Great staff, excellent introduction to boat and operation, super boat - adding up to a lovely break!

19 Aug 2018

Carolyn

We're so pleased you enjoyed you holiday on our new Plover Class! It is also great to hear that you were impressed with your handover and the service you received from Alvechurch Marina. We look forward to welcoming you back aboard soon.

31 Aug 2018

Your recent holiday on Thrush - Olive Thrush from Hilperton

Really organised. Lovely boat. Helpful staff. It was a new challenge getting to know how manoeuvre the boat; following maps; and learning new procedures for locks, swing bridges, using a winding hole and mooring. There was a sense of reward in learning this. It was also lovely to moor up and relax next to beautiful scenery and historic towns, where we could view the local visitor attractions and enjoy meals in some lovely venues. The holiday was very family and dog friendly. The boat was comfortable and well maintained.

18 Aug 2018

Carolyn

Thank you for the fantastic photo's, you all look like you are having a brilliant time! You have summed up beautifully what a narrow boat holiday is all about and we really hope you will be back to explore another part of our Canal network soon.

31 Aug 2018

Your recent holiday on Medway - Rodulf from Gailey Wharf

Our first holiday on the canals, and it was superb. Great customer service from ABC!

18 Aug 2018

Lynda

We are so pleased that you enjoyed your first cruise with us and hope that you are now converted boaters! Thank you for your feedback.\n
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29 Aug 2018

Your recent holiday on Warbler - Yellow Warbler from Hilperton

From the first enquiry contact, ABC has provided exemplary Customer Service and feedback.

18 Aug 2018

Lynda

Thank you for your lovely comments.We are so pleased that you found the whole experience so positive as we value our customer service and feedback. We hope to see you again soon.

29 Aug 2018

Your recent holiday on Warbler - Cape Warbler from Rugby Wharf

Excellent administration. Very helpful staff.Had a fab time.

17 Aug 2018

Lynda

We are glad that you enjoyed the experience and found our staff helpful.We hope to see you back again soon.

29 Aug 2018

Your recent holiday on Gull - Little Gull from Alvechurch

one of the best family times we have ever had

17 Aug 2018

Lynda

It is a great way spend quality family time! We are glad that you enjoyed your holiday.

29 Aug 2018