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On the Saturday when we went to set off the boat would not start. We eventually managed to contact the engineer who said we had flattened the batteries and talked us through how to start the engine. We cruised for approximately 5 hours the stopped for lunch. Again the boat would not start. This time we were advised to try turning the key on and off rapidly which eventually started the engine. It was arranged to meet the engineer at Braunston, unfortunately due to slow progress through the tunnel and locks we failed to connect, with no mobile reception I was unable to make contact to inform the engineer. We had a message that the engineer would be with us at 8.30am Sunday morning but we had planned to be away before that. The engine started after several turns of the ignition key and we contacted the engineer when we reached Long Buckby where it was agreed we would let the problem be sorted on our return to Gaydon. On our return the turn round guys asked if we had had any problems. Needless to say when he tried to start the engine it fired every time.
17 Aug 2018
This boat was first class very well equipped, clean and tidy. Training before leaving was first class as I had never been near a narrow boat before, the staff at Whitchurch were all very helpful and couldn't do enough, would have no hesitation recommending this place and this boat. perfect little break.
17 Aug 2018
What fantastic feedback, well done Whitchurch Marina! It's great to hear that first time boaters have really enjoyed themselves and that they would recommend the experience to others. We look forward to welcoming you back again!
28 Aug 2018
It was our first time on a canal boat and the tuition the staff gave us before we set off on our own made us feel confident in being able to do everything we needed to do with the boat and locks etc. The only down side I would say was the fuel refund at the end of the holiday.I think all customers should be able to see how much fuel has been put back in the tank by being able to see the actual amount on the pump.As I feel our fuel refund was wrong and not enough! Other than that it was a lovely relaxing break.
17 Aug 2018
Thank you for your valued feedback.We will pass you comments on to the marina. We are glad that the staff were able to give you the confidence to relax and enjoy a restful break.We hope to see you back soon.
29 Aug 2018
It took us a while to get used to handling the boat. Obviously our problem. Could have possibly done with a bit more help choosing routes. Ours was possibly a bit too rural with not many places along the way to stop off.
17 Aug 2018
It can take a few hours to really familiarise yourself with the boat but we are pleased to hear that you managed it in the end! It is always a good idea to purchase a map or guide before the start of the holiday to help you to choose the right route for you and your party. We hope you will be back for another holiday with us again soon.
28 Aug 2018
Fantastisk upplevelse och toppfungerande båt och interiörer.
17 Aug 2018
Tack för fotot, det ser ut som om du hade en fantastisk tid! Vi hoppas att välkomna dig igen ombord igen snart!
28 Aug 2018
We booked previously, and thought the mattresses a lot more comfortable than this time. It created a difficult dynamic where other passengers did not get a good nights sleep
17 Aug 2018
It is disappointing to hear that all of your mattresses weren't as comfortable as on a previous holiday. Your feedback has been forwarded to Gayton Marina. We hope to see you again soon.
28 Aug 2018
Everything first rate well done
17 Aug 2018
Thank you so much for your feedback! We're thrilled that you were happy with the service you received. We look forward to seeing you again soon.
21 Aug 2018
Thoroughly enjoyed this holiday-absolutely brilliant, great boat and great fun
17 Aug 2018
We agree, hiring a narrowboat really is great fun and a fantastic unique holiday! Thank you for your feedback and we look forward to seeing you again soon.
21 Aug 2018
First time that we've ever been an a barge/narrow boat. Really enjoyed it. Plenty of exercise mooring up and getting on and off to open the locks. Such an experience . Boat was well equipped , beds were comfy. 2 bathrooms were great, nice hot showers.
17 Aug 2018
Great feedback, thank you! The lovely thing about a narrow boat holiday is you can choose from a relaxing break with little or no locks or you can opt for a more active route with plenty of locks and cruising hours. We look forward to helping you plan your next adventure!
28 Aug 2018
Brilliant, really enjoyed it - will definitely be back ☺️👍
17 Aug 2018
Excellent, It's great to hear that you now have the narrow boat bug! We look forward to seeing you again soon.
28 Aug 2018
Had a fantastic time. Boat was brilliant. Relaxing week with the family as we had 2 boats.
17 Aug 2018
It sounds as if you all had an amazing time and with 2 boats it must have been lot's of fun! We hope we will see you all again soon!
28 Aug 2018
Middle toilet light came on after 1st day had to go get it pumped out
17 Aug 2018
Thank you for your feedback, which has been forwarded to the Marina. We hope to welcome you back aboard again soon.
28 Aug 2018
Holiday was good, spoilt by slight engine trouble
17 Aug 2018
It is disappointing to hear that you had some engine issues during your holiday but we are pleased to hear that you still had a good time. Thank you for your feedback, which we will forward to the Marina.
28 Aug 2018
Great family fun, shame the weather let us down! First lock we came to had a problem with the door, and it wouldn’t open fully, had to mess about for 1.5 hours trying to free it! Other than that no problems.
17 Aug 2018
It certainly is a great way to spend time with family and friends and we're pleased to hear that you all enjoyed the adventure, despite the weather! We hope we will be able to welcome you all back aboard again soon.
28 Aug 2018
Excellent experience well worth repeating.
17 Aug 2018
Thank you for your feedback, we're pleased to hear that you enjoyed your hire and would do it again! We look forward to seeing you again soon.
20 Aug 2018
