So don't take our word for it, see what thousands of our customers are saying about us!
FANTASTIC LONG WEEKEND,REALLY RELAXED AND AS USUAL THE BOAT NEVER LET US DOWN.
29 Mar 2019
We had a great weekend on the boat. The boat was very clean and tidy and the facilities worked well. However, the lack of a decent map meant we struggled to find pubs and turning points. It would be so easy to produce 1 map which shows the canal, the bridge numbers, nearby pubs and turning points. We offered to buy a map for £11 but this should not be an optional extra. A ramp for dogs would be really helpful so they can get on and off more easily. Definitely worth arriving an hour before check in as the knowledge transfer process takes an hour. Staff were really helpful and friendly.
29 Mar 2019
Thank you for your feedback, I will forward your suggestion for a dog ramp to our Marina Managers. As we have a selection of maps and guides in our Marina shops it is not possible for them to be supplied on the boat and generally we find that our customers like to choose the relevant map and take it home with them anyway. We hope to see you again soon.
01 Apr 2019
Boat a bit old but was good value for money and everything worked and was comfortable. Staff very friendly and helpful too. Will be back onboard again soon.
29 Mar 2019
Excellent weekend break, the staff were very helpful especially Ian he went above and beyond to help us all on the induction. First time on a canal boat and we took the Norbury route which can be done in a weekend we all enjoyed it so much we will be booking again. I would recommend it to anyone who wants to chill and have a peaceful time and have fun along the way. Thank you to all at ABC Gailey it was a blast.
29 Mar 2019
Thank you for your excellent review! Our team at Gailey pride themselves on looking after first time boaters and will be thrilled to hear that you enjoyed your holiday so much. We look forward to helping you plan your next adventure with ABC.
01 Apr 2019
Nice boat, thorough and courteous service. My only slight criticism is that I wasn't aware that the boat wasn't insured to go through locks. It didn't matter on the as was very windy, but could have limited plans (and may have been in the small print). Otherwise, first class.
27 Mar 2019
Thank you for your feedback on your day hire from Gayton Marina. There has been a recent change in regulations and our day boat is now insured to cruise through locks, however we do discourage customers cruising south from Gayton from navigating the locks at Stoke Bruerne. Our day hire boat needs to be returned to the Marina by 4:30pm and operating the locks will result in customers being late back, especially if they are planning to stop for lunch or at busy times. We must also consider the water wastage involved in using the lock, before turning around and going back through again. We’re pleased you enjoyed your day out and we hope to see you again soon!
29 Mar 2019
My brother and I had the funniest break we have ever had the whole package was spot on
25 Mar 2019
Well equiped - efficient handover
24 Mar 2019
excellent service! Was a bit worried when we arrived that the boatyard were unsure whether we could leave with the boat because of the strong winds which would have really scupperred our weekend. It would have been nice to have had some warning if that was to be the case. Otherwise it was all great!
23 Mar 2019
Thank you for your feedback. We will always endeavour to contact customers before the start of their holiday if it is necessary to change their booking in any way. We're pleased to hear that you were able to enjoy your weekend on the Kennet & Avon despite the weather! We hope to see you all again soon!
29 Mar 2019
Great day out with the family
23 Mar 2019
Thank you for the great feedback, we're pleased you enjoyed your day out!
29 Mar 2019
Very helpful, with clear instructions.
22 Mar 2019
We had a wonderful time although they were few hiccups in terms of the boat.
22 Mar 2019
best weekend break ever just perfect
22 Mar 2019
Thank you for such lovely feedback! We're really pleased to hear that you enjoyed the experience so much and we look forward to welcoming you back aboard in the future.
24 Mar 2019
It was very simple to book and when we arrived it was all very straightforward. The training video was helpful. It was easy to use the boat - although a bit cold on board!
22 Mar 2019
Couldn't fault ABC enough, nothing was too much trouble and the time Paul spent with us teaching us what to do was very informative and pitched just right.
22 Mar 2019
1. Booking staff were excellent esp with the changes that I had with dates etc. 2 marina staff from front counter to handover wee efficient and stress free 3. Safety was No . 1 priority 4. The boat was a gem, it had everything , we prepared for our picnic but it was all there on board incl. cutlery and sink. The boat handled beautifully. Stopped at two pubs northwards. 5. Only regret was that we only had a boat for one day. Thanks for giving us the most memorable stress free day in the UK.
22 Mar 2019
