So don't take our word for it, see what thousands of our customers are saying about us!
We enjoyed the experience.
10 Aug 2018
It's great to hear you enjoyed your holiday and we hope you will be back for another adventure with us again soon!
19 Aug 2018
Boat was well presented and fit for purpose.
10 Aug 2018
It's great to hear that you were pleased with your boat, thank you for your feedback.
19 Aug 2018
We had an amazing holiday. The boat was excellent and the canal was fantastic as were the volunteers along the way who helped us up and down the locks. We would really recommend the boat hire company and the canal. We had a minor problem with the boat one morning and the engineer from the boat yard came out to us very quickly the sort the problem. We will go back again in the future,
09 Aug 2018
What lovely feedback, thank you! There are many volunteer Lock Keepers on the canal network and it's great to hear that you appreciated their help. We look forward to welcoming you back again in the future.
19 Aug 2018
We had a great week on the Black Headed Gull! The great weather helped, of course. The instruction on the first day was very good. The boat was very well equipped (the only thing we couldn’t find was a kettle) and everything functioned perfectly. I found the mattress on the double bed extremely comfortable (but my husband didn’t...). The only thing we found a bit strange was that both toilets were full after 5 days so we had to pump out one (and it’s not like we spent the whole day on the boat). But overall a great experience, would definitely recommend.
09 Aug 2018
We're pleased to hear that you enjoyed your narrowboat experience and would recommend it to your friends! The kettle is normally left on the hob, which means it must have been removed for some reason. We hope that you called the Marina to tell them that it was missing so that they could bring you a replacement. The toilets should last a full week but with more frequent use they may require pumping out earlier. We look forward to seeing you again soon.
19 Aug 2018
This was our first canal boat holiday for all three couples so we chose a large 8 berth boat. The boat was a little old fashioned but clean and tidy. The Marina staff were good and explained what we needed to know quite although there was a lot of information to take in. Nevertheless we novices were able to cope quite well although the first hour on the canal was a little nervy. The weather throughout the week was fantastic, which no doubt made the holiday and we will certainly repeat the experience.
09 Aug 2018
Good weather is certainly the icing on the cake! Although novices at the start of your trip, it sounds like you are on the road to becoming experienced canal boaters. We look forward to seeing you again soon.
17 Aug 2018
Hade det funnits en livsmedelsaffär i närheten av marinan, på gångavstånd, hade det blivit 5 stjärnor.
09 Aug 2018
We are glad you were happy with the services of our staff and marina. Perhaps next time you could arrange a grocery delivery for the day of your holiday.The marina staff will be happy to receive this for you. Thank you for your comments.
17 Aug 2018
Really fantastic week aboard the Sea Eagle . All the Hilperton staff were all really helpful and friendly and made sure we understood how the boat worked, and made the leaving and returning process really easy. Boat was lovely, included a microwave which we didn't expect. The only feature we would have liked would be a water tank meter so we had to guess how much water we had, but refilling every third day worked OK for the 4 of us.
09 Aug 2018
Thank you for your comments.We are pleased to hear that you found the Sea Eagle comfortable and our staff friendly and helpful.We hope to see you on a return visit.
17 Aug 2018
Everything was provided for us in the boat...all the eqjuipment was first class. Good tuition before venturing out on the canal.
09 Aug 2018
Thank you for you feedback. It is good to hear that you found the Bar Headed Goose comfortable and you received the instruction you needed to cruise with confidence.
17 Aug 2018
Loved the whole idea of going narrow boating with the kids. It was mostly easy to learn although we did go aground a few times and turning round is harder than you would think. No problems with locks. the boat was great, albeit beds are somewhat mini. The only issue was the boat broke down - incredibly rare i believe - just bad luck on our first ever trip.
09 Aug 2018
We are so pleased that you enjoyed your family holiday. Running aground is all part of the learning process and it sounds like you were experts by the end of your cruise. It was bad luck breaking down, but I trust our engineers were able to getting you going again with no problems.We hope to see you back again soon.
17 Aug 2018
A great relaxing time. Service and boat very good. Staff relaxed and helpful.
09 Aug 2018
We are pleased that you had such a relaxing holiday. Thank you for your feedback.
17 Aug 2018
We have previously used ABC Boat Hire and was impressed with the boat and service. On our latest hiring we were again very pleased with the boat but also the friendliness and helpfulness of the staff. We had booked a shopping delivery to the Marina and on arrival the order had not only been put on the boat bt had also been put away. Our only slight matter of concern was the hiring of boats to stag parties (of which this company was not alone) but clearly there were a number of boats travelling up and down the canal with all the occupants well under the influence of alcohol which resulted in our moored boat being collided at 7.15am. That said overall we had a great time again.
09 Aug 2018
Thank you for your valued feedback. We are so pleased that you were happy with the service and friendliness of our staff at Hilperton. We hope to see you return soon.
17 Aug 2018
The whole experience of travelling on the canal, seeing the small towns along the way and meeting other people. The check in and check out was painless...thank you
09 Aug 2018
We are pleased that you had such a pleasant experience and hope to see you back again soon.
17 Aug 2018
Staff were very helpful. Very relaxed chilled out holiday. Scenery was amazing
09 Aug 2018
Yes ithe Monmouthshire and Brecon a very beautiful waterway.We are glad that you had a relaxing break.
17 Aug 2018
Das Boot war tip top vorbereitet und der Start trotz verspäteter Rückkehr der Vorgänger vorzeitig möglich. Das komplette Team war sehr freundlich und hilfsbereit. Die aktuellen Reiseinformationen waren zutreffend, wir konnte trotz Dammbruch bei Middlewich und teilweise extremem Niedrigwasser eine interessante, schöne und erlebnissreiche Tour fahren. Der Anderton Boatlift ist ein "Muss" und die Natur der Weaver Navigation sehr beeindruckend. Es lohnt .
08 Aug 2018
Thank you for your comments.We are pleased your enjoyed your tour and the experience of the Anderton boat lift. We hope to see you back again,
17 Aug 2018
boat prepared excellently
08 Aug 2018
We are pleased that you were happy with our standard of boat. Thank you for the feedback.
17 Aug 2018
