Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Wren - Rock Wren from Whitchurch Marina

we had a great holiday with no problems at all

13 Apr 2018

Carolyn

Thank you for your feedback, great to hear that you enjoyed your holiday. We look forward to seeing you again soon.

16 Apr 2018

Your recent holiday on Warbler - Garden Warbler from Gayton

Good comfortable boat despite one shower not working .

12 Apr 2018

Carolyn

Thank you for your feedback, your comments have been forwarded to the Marina Manager at Gayton. We hope to welcome you again soon.

16 Apr 2018

Your recent holiday on Bunting - Rock Bunting from Alvechurch

Super friendly staff, wimpy WiFi Coming from overseas we didn't have a UK phone and were planning on using the WiFi to communicate. We were connected to the WiFi, but never got any internet.

11 Apr 2018

Carolyn

Thank you for your feedback. It is a shame that you were unable to use the internet during your holiday but we hope you still enjoyed our fantastic British Canals! We hope to see you again soon.

17 Apr 2018

Your recent holiday on Grebe - Red Necked Grebe from Hilperton

Helpful friendly staff. Immaculately clean and well maintained boat.

11 Apr 2018

Carolyn

Thank you for your feedback and the photo's! We're glad that you all enjoyed your boating experience and look forward to welcoming you again soon.

16 Apr 2018

Your recent holiday on Medway - Elnar from Rugby Wharf

Lovely people, lovely clean well presented boat.

11 Apr 2018

Carolyn

Thank you for your great feedback, we look forward to welcoming you again soon.

16 Apr 2018

Your recent holiday on Thrush - Chestnut Thrush from Anderton

Boatyard staff very friendly and helpful. We had a canal closure on our last day which could not be helped, but scuppered our last day. Staff provided great service and helped make the situation better. They were also fine about our slightly burnt tea towel and missing nappy pin. On the down side the boat was pretty old and it's kitchen had poor storage. The boat seemed to lean to the left slightly and there was a very bad smell from the front toilet on the boat throughout the week. We suspected this was caused by a leak as no matter how many times we wiped the floor it was always wet the next time you checked.

11 Apr 2018

Carolyn

Thank you for taking the time to leave your feedback, your comments have been forwarded to the Marina Manager. We hope that we will be able to welcome you again soon.

16 Apr 2018

Your recent holiday on Kestrel - Common Kestrel from Gailey Wharf

We had a lovely week on our canal boat. The boat was well equipped and the heating and shower were excellent. Shame the beds weren't more comfortable.

10 Apr 2018

Carolyn

Thank you for your feedback, your comments regarding the beds have been forwarded to Gailey Wharf. We hope to welcome you again soon.

16 Apr 2018

Your recent holiday on Plover - Golden Plover from Alvechurch

We have had a lovely time boated for many years now and this was one of the best weeks , the boat was clean and comfortable and the style we have had before but this one was a newer model , ABC do listen as the things I ask for are now in this boat, thanks

10 Apr 2018

Carolyn

Thank you for your feedback. We are always listening and forward any good suggestions to our boat building team. We're really pleased to hear that you enjoyed your holiday on the new Plover Class. We look forward to welcoming you again soon.

16 Apr 2018

Your recent holiday on Weaver - Streaked Weaver from Blackwater Meadow Marina

Better than anticipated (quality of boat and inclusions). No problems throughout. The Jack Mytton pub was not open despite advice to the contrary so check opening days before passing the first pub heading west. Television was static-y on occasions when we actually had signal. But the radio worked really well. There was more space than we were anticipating and lots of appliances (plates, toaster, cups etc) which was great.

09 Apr 2018

Carolyn

Thank you for taking the time to give us your feedback. Your comments regarding The Jack Mytton have been forwarded to the Marina so that they can check the information that they are giving customers. We're pleased to hear that you liked the layout and amenities onboard the Streaked Weaver. We look forward to seeing you again.

17 Apr 2018

Your recent holiday on Tyne - Sigrid from Worcester

The boat was all that we expected...clean and warm and well equipped. The bedding was especially lovely. If we could have changed anything it would be that the sofa/bed arrangement was not so creaky. We think I it is where the wood rested on wood? Those that slept there had to keep still to prevent waking everyone up. Also, those that were driving the boat found it quite unresponsive at times. Overall though, we had a good time.

09 Apr 2018

Carolyn

Thank you for taking the time to give your feedback, your comments have been forwarded to Worcester Marina. We hope to welcome you again soon.

16 Apr 2018

Your recent holiday on Thrush - Olive Thrush from Hilperton

The route was lovely.Minor differences to barge than previous years which did not benefit the barge. Overall a good week. On second to last day we sadly experienced a engine fire which was delt with professionaly by the engineer. There was no follow up contact by management of the company considering the seriousness of the fault that caused the fire which is very disapointing considering the engineer did say we was very lucky. Overall it was a good week

09 Apr 2018

Carolyn

Thank you for your feedback. Our Customer services department are currently in communication with you regarding your experience.

16 Apr 2018

Your recent holiday on Medway - Rodulf from Gailey Wharf

The boat was in great condition and had superb facilities. The staff were very helpful. A fantastic experience!

09 Apr 2018

Carolyn

Thank you for this fantastic feedback, it's great to hear that you had such a great time! We look forward to welcoming you again soon.

16 Apr 2018

Your recent holiday on Finch - Red Tailed Finch from Goytre Wharf

great experience. only the pick-up times (after 2:30 pm) and and return times (by 9am) are a bit inconvenient since it effectively reduces the time on the boat by a day. Late morning pick up/ late afternoon return would be better

09 Apr 2018

Carolyn

Thank you for your feedback. Our arrival and return times are necessary to enable us to clean, prepare and complete any maintenance work on the boat in between hires. We're glad you enjoyed your narrowboat experience and look forward to welcoming you back again soon.

16 Apr 2018

Your recent holiday on Swan - Black Necked Swan from Anderton

It was really nice just to chillout and have a slow drive around everyone was helpful and nice thanks

09 Apr 2018

Carolyn

Thank you for your feedback, we're glad you enjoyed the slower pace of life! We look forward to welcoming you again soon.

16 Apr 2018

Your recent holiday on Wren - Cactus Wren from Falkirk

The boat was spotlessly clean and well equipped. The training was excellent but by far the stand out feature was the people who work on the canals. Everyone was so friendly and keen to help.

09 Apr 2018

Carolyn

Thank you for taking the time to leave us your feedback. It's great to know that you enjoyed your holiday experience and that you found the staff on the Scottish Canals to be really helpful. We hope to see you again very soon!

16 Apr 2018