So don't take our word for it, see what thousands of our customers are saying about us!
Generally good but some problems with showers and bed awkward to set up at night and return to living accomodation during the day.
31 Mar 2018
Thank you for taking the time to send us your feedback. Your comments have been forwarded to the Marina who will look into the issues you had with the showers during your holiday. We do have larger boats to offer if you would prefer not to convert the dinette in future.
06 Apr 2018
Lovely boat, good responsive engine & throttle with fine settings. Heating excellent too. Despite very wet weather everything worked well.
31 Mar 2018
Thank you for your brilliant feedback. It's great to hear that you were impressed with our lovely new Wren Class. We look forward to seeing you again soon.
06 Apr 2018
Very good ..first time experience.loved it
31 Mar 2018
Thank you for the feedback. It's great to hear that you enjoyed your first boating holiday with us! We hope to welcome you back again soon.
06 Apr 2018
My rating is high because the whole experience from talking to the booking team through the the teams at Aldermaston Wharf focused on friendly customer focused support. Every element of the boat was of a high standard it was clean just as set out in the brochure therefore you got what you saw. So ABC do keep focuing on the customer service as it does make us want to comback for a third year.
30 Mar 2018
Thank you for taking the time to send us such great feedback. Your lovely comments will be forwarded to both the Booking Office and Aldermaston Wharf. We look forward to welcoming you again next year!
06 Apr 2018
Boat was ready and well prepared on arrival. The staff gave us a great welcome and excellent hand over. Well done to all the team at Hilperton, brilliant from start to finish.
29 Mar 2018
Thank you for this great Feedback. We will pass your kind words on to the team at Hilperton!
06 Apr 2018
Staff are always helpful and friendly, Boat’s are lovely and clean and very up to date.
29 Mar 2018
Thank you for taking the time to give us your feedback. We're really pleased to hear that you enjoyed our new Warbler Class!
06 Apr 2018
A pleasure to deal with everyone at Viking Afloat. Very helpful and friendly.
29 Mar 2018
Thank you for your lovely feedback!
06 Apr 2018
Our long weekend was great fun, and ABC staff were superb. The boat was well-equipped, and everything functioned perfectly. Our only criticism is that the boat interior looked a bit tired with drab upholstery and faded woodwork. Nevertheless, it was spotlessly clean and, bearing in mind that we had a little dog with us that limited our choice, we appreciate that we would be unable to hire the most luxurious boats.
29 Mar 2018
Thank you for your lovely feedback. The Eagle is one of our older boats, so the decor will be a little dated but we're pleased to hear that she was spotlessly clean as should be expected. We accept pets on all of our boats, so it may just be that the eagle was the only boat that was available when you made the booking. We hope to welcome you aboard again very soon!
06 Apr 2018
Great service very friendly staff gave us good knowledge of the boat. Had trouble with the heating on the way came out to us and it was sorted.
29 Mar 2018
Thank you for your feedback, we're glad that Blackwater Marina were able to resolve your issues promptly
30 Mar 2018
Excellent week- Boat very well equipped and comfortable
29 Mar 2018
We're so pleased you enjoyed your holiday, thank you for taking the time to give your feedback.
30 Mar 2018
Very friendly staff that are extremely helpful
29 Mar 2018
Thank you for your feedback, we will pass on your lovely comments to Gayton Marina
30 Mar 2018
We had a very happy weekend and the boat was clean and well presented.
28 Mar 2018
Thank you for your feedback, we're pleased to hear you had a lovely time.
30 Mar 2018
Great break and experience
28 Mar 2018
Thank you for your feedback, we're pleased you enjoyed your break!
30 Mar 2018
The reason we have had to mark this down is the fact that Scottish Canals prevented us from doing what we booked to do, by closing the 2 bridges down towards Glasgow, there by limiting where we could go. We were informed about this very late and remain surprised they chose to do this just before the start of the boating season. We rather get the feeling this behaviour by Scottish Canals seems suspicious. We haven't been on Scottish canals before. We were surprised by the shortage of moorings and wonder how this will impact as the season gets going. We didn't like the officious mooring instructions, re times when you could and couldn't moor. Everyone we met on the canal, at the hire centre, on the locks etc, were wonderful. Friendly, helpful and seemed genuinely committed to ensuring we had a good experience
28 Mar 2018
The boat had issues (1) heater would not run for more than 2/3 hours with out cutting out if engine was not running which made the evenings and nights very cold (2) toilet showed full pumped out then showed full after 1 day. PS having read previous reviews this seems to be an recurring problem with the toilet. But apart from that we had a excellent holiday the staff were all helpful and very friendly and a credit to ABC boat hire. PPS unfortunately it was probably the coldest week of the year
27 Mar 2018
Thank you for taking the time to give us your feedback, you should have already received a letter form our Customer Service's team. After speaking to the Marina Manager it was confirmed that there was a fault with the toilet sensor, which has now been repaired. The heating system has also been checked and found to be fine. We can only suggest that due to the very cold weather the heating was understandably continuously in use, which would require the engine to be run for longer than normally necessary. We would like to thank you for your lovely comments about our staff at Whitchurch Marina which we have highlighted to the Manager. We very much look forward to welcoming you aboard in the future!
06 Apr 2018
