So don't take our word for it, see what thousands of our customers are saying about us!
Excellent as always, this was our 9th trip with ABC Boat Hire, never had any issues.
23 Oct 2025
Thanks so much for choosing ABC Boat Hire again for your ninth trip! We’re really happy to hear that everything went smoothly and that you had another great holiday on Turtle Dove from Aldermaston Wharf. We appreciate your continued support and can’t wait to welcome you back for more canal adventures soon! ABC Boat Hire
23 Oct 2025
No problems at all. great.
23 Oct 2025
Thanks so much for choosing ABC Boat Hire again for your ninth trip! We’re really happy to hear that everything went smoothly and that you had another great holiday on Turtle Dove from Aldermaston Wharf. We appreciate your continued support and can’t wait to welcome you back for more canal adventures soon! ABC Boat Hire
23 Oct 2025
We had never boated on the Kennet and Avon canal so this was a new experience. I booked online and thought the video walk throughs of the various boats were helpful in deciding which boat to hire
23 Oct 2025
Our son suggested we hire a boat for a family holiday. We used to have canal boat holidays when our children were young but had not hired a boat for some years. We were very pleasantly surprised by the quality of the boat. The beds were comfortable, bathrooms were much improved, it was well equipped, there was even Wifi and central heating. We had a very thorough run through the boat's amenities and a welcome reminder of how the locks and swing bridges operate. We took the boat from Hilperton west onto the Avon in Bath and back again and had a lovely time in this lovely part of the country. Looking forward to doing it aagin.
23 Oct 2025
Thanks for a great week! The boat has been amazing! We’re mainly writing this review so the next guests will be attentive on this and don’t sail the wrong way. That’s also the reason for the one star, so people read it. The canal is collapsed completely at the Cheshire Ring in Little Bollington. We experienced that it was by a coincidence that ABC boathire told us before we left the marina, when we said our plan A was Cheshire Ring. We also met a ABC boat going north towards the collapse and asked them if they knew and they hadn’t heard anything. The collapse is not expected to be fixed in the near future and it will be recommended that ABC boathire mention this to their guests every time. Another critical point and good to know is that if you are planning to do the Four Countries ring then you have to prebook to get through Harecastle Tunnel in Kidsgrove at latest one day in advance before noon (12:00pm). We planned to do Four Countries ring as our plan B in collaboration with ABC boathire, but they didn’t mention that pre booking was mandatory. This resulted in us coming to the tunnel Sunday afternoon and next possible entrance was the following Tuesday. Which ruined our plan B so we had to turn around and reschedule everything once again. There were no apologies from ABC boathire when we called them about our disappointment. It felt like they abdicted their responsibility in telling us this very relevant information beforehand and instead were met by a rude attitude. This review is mainly to inform the future boat renters and secondly as a constructive critic that ABC boathire with succes can inform to guests in the future for a better experience. A side note; a shame that the Anderton Boat lift is not working right now - that was why we chose Anderton in the first place. But this is our own fault.
23 Oct 2025
23 Oct 2025
Thanks for a great week! The boat has been amazing! We’re mainly writing this review so the next guests will be attentive on this and don’t sail the wrong way. That’s also the reason for the one star, so people read it. The canal is collapsed completely at the Cheshire Ring in Little Bollington. We experienced that it was by a coincidence that ABC boathire told us before we left the marina, when we said our plan A was Cheshire Ring. We also met a ABC boat going north towards the collapse and asked them if they knew and they hadn’t heard anything. The collapse is not expected to be fixed in the near future and it will be recommended that ABC boathire mention this to their guests every time. Another critical point and good to know is that if you are planning to do the Four Countries ring then you have to prebook to get through Harecastle Tunnel in Kidsgrove at latest one day in advance before noon (12:00pm). We planned to do Four Countries ring as our plan B in collaboration with ABC boathire, but they didn’t mention that pre booking was mandatory. This resulted in us coming to the tunnel Sunday afternoon and next possible entrance was the following Tuesday. Which ruined our plan B so we had to turn around and reschedule everything once again. There were no apologies from ABC boathire when we called them about our disappointment. It felt like they abdicted their responsibility in telling us this very relevant information beforehand and instead were met by a rude attitude. This review is mainly to inform the future boat renters and secondly as a constructive critic that ABC boathire with succes can inform to guests in the future for a better experience. A side note; a shame that the Anderton Boat lift is not working right now - that was why we chose Anderton in the first place. But this is our own fault.
23 Oct 2025
A great experience, very organised and helpful to the novice travellers! We had a very good induction and notches very clean & well equipped. Nothing was too much trouble.
22 Oct 2025
Excellent service from start to finish
22 Oct 2025
The boat was beautiful and clean, the staff bent over backwards to assist us and therefore we had a great holiday
22 Oct 2025
Great team. Charlotte Ginger deserves a special mention helping us use canalplan and check the crt website for closures. Lee, Conrad & Dave had the boat perfect and were very responsive when we needed to call. The pump outs and linen changes made the long trip viable. the Wrenbury/ Whitchurch and Alvechurch teams were excellent too - organising a few things and the latter talking us through our revised trip down the Avon & Severn rivers. We are already planning our next trip.
22 Oct 2025
Everything about the holiday was perfect
22 Oct 2025
Helped us plan and adapt to canal closures due to the low water. . Support with the boat across the network. Plover class excellent - great layout, modern & fresh.
22 Oct 2025
Two of the pubs attended didn’t do food
21 Oct 2025
Thank you for taking the time to share your feedback about your recent holiday on Pintail Duck from Springwood Haven Marina. We’re pleased to hear that you received excellent service and found our team helpful throughout your trip. We’re sorry to hear about the issue with the water pump and appreciate you bringing this to our attention — this has been passed on to our maintenance team for review. For future reference, we do recommend turning the water pump off at night to prevent noise and ensure a more restful sleep. Thank you also for mentioning the pubs along your route; we understand how important it is to plan stops in advance, as some local venues can vary in their food service availability. We’re grateful for your comments and hope to welcome you back again soon for another enjoyable canal boating experience. ABC Boat Hire
23 Oct 2025
The service was excellent from Springwood marina the staff were really helpful unfortunately they had tried showing us the video. The boat had an issue with a water pump, it was very noisy and had to be swollen off at night
21 Oct 2025
Thank you for taking the time to share your feedback about your recent holiday on Pintail Duck from Springwood Haven Marina. We’re pleased to hear that you received excellent service and found our team helpful throughout your trip. We’re sorry to hear about the issue with the water pump and appreciate you bringing this to our attention — this has been passed on to our maintenance team for review. For future reference, we do recommend turning the water pump off at night to prevent noise and ensure a more restful sleep. Thank you also for mentioning the pubs along your route; we understand how important it is to plan stops in advance, as some local venues can vary in their food service availability. We’re grateful for your comments and hope to welcome you back again soon for another enjoyable canal boating experience. ABC Boat Hire
23 Oct 2025
7 days on Winter Wren. Pickup was smooth and well practised, as was handover on return. Everything very chilled and relaxed but effective too. We came away for a week's relaxing on the canal and, that was exactly what we got. Everything we needed was supplied, but we brought a few extras - bath sheets and our own pillows, a wool blanket for the bed. All in all very warm and comfy. This was our 2nd hire with ABC. We will be back, but probably at a different location. Thankyou. Hugh and Susie Barnes
21 Oct 2025
Thank you for sharing the details of your recent journey from Wrenbury to Llangollen and your return via Ellesmere and Whitchurch Arms. We are pleased to hear that you enjoyed exploring these scenic routes. Your recommendations of the Thai restaurant in Ellesmere and the Black Bear in Whitchurch are much appreciated and will undoubtedly be valuable to future guests. We look forward to welcoming you on another memorable canal holiday in the future. ABC Boat Hire
23 Oct 2025
