So don't take our word for it, see what over 10,000 of our customers are saying about us!
A very well presented nearly new boat gave us a great week. ABC staff were super helpful at all times.
26 Jun 2021
Generally good but the amount of time spent listening to and watching videos was OTT. Lots of duplication ie we watched the boaters guide before leaving home but then made to watch it again at the boat yard. I understand H&S is paramount and the additional requirements due to the pandemic does add time but our departure was probably delayed by at least an hour more than necessary. Also no usable parking spaces available in the secure compound by the time we tried to park. We arrived an hour before the requested time so not our fault.
25 Jun 2021
Thank you for your feedback, which we will forward to the marina. We must ensure customers have watched the safety videos before taking our boats. We understand this can be frustrating if you have already watched them at home but as there is a lot of information to take in, we feel it is not time wasted. Our secure car park can fill up during busy times but we do also offer parking by the Marina building. We hope you enjoyed your holiday and we look forward to welcoming you in the future.
28 Jun 2021
From the minute we arrived we were welcomed and looked after! Handover friendly, professional, comprehensive and covid respectful. The boat was spotless and well equipped! Lots of tips on moorings, where facilities could be found, how to handle locks, bridges tunnels etc. As first timers we were excited but a little apprehensive. But we left the Marina feeling confident and had a thoroughly enjoyable holiday and would definitely do this again!
25 Jun 2021
Thank you for the lovely feedback and photo! We are delighted to hear that our team at Whitchurch looked after you so well. You can now share your holiday photo's with us here https://www.abcboathire.com/share. We hope to welcome you again soon!
28 Jun 2021
Enjoyed our days on the barge ,
25 Jun 2021
A very quick handover at the start of our holiday. Friendly and helpful staff, boat very clean and well equipped. Very smooth process when we arrived back as well.
25 Jun 2021
Equipment well stocked, friendly staff, good facilities. Disappointed about having to clean boat, the price we thought we paid should have included cleaning. Had problem getting back into marina after hours and was not told the key opened the gate. Bowls were dirty with food. Felt the welcome back was non existant.
25 Jun 2021
Great boat, great holiday and a very relaxed holiday in beautiful countryside.
24 Jun 2021
Overall a good holiday, but on arrival we found that the marina had too little parking. Due to the hard work of one of the staff we were eventually found a space, but a slightly stressful start. Our boat was dirty on the outside (roof etc.). I suspect it hadn't been out the previous week and had collected debris. We cleaned as well as we could. The boat hook was not present, fortunately we didn't need it. Staff very friendly and helpful. I would book with ABC again.
24 Jun 2021
Great location, boat was really great, first class Customer service
24 Jun 2021
We thought we had hired a semi traditional stern canal boat as we had selected the boat from the picture in the brochure only to find that the incorrect picture had been printed under the cruiser stern. The lady in the office pointed out our mistake and apologised for the error which appeared in this years brochure as well. The vacuum cleaner we had on board would not **** owing to the filter being clogged, once washed it worked. The alternator broke down on the last day and an engineer came out to replace it. He restarted the engine but when we arrived just outside Gailey for the night we were unable to turn the engine off, we called the engineer again who came out and sorted it out. `Apart from this the service we received from the staff was excellent.
24 Jun 2021
Boat was not particularly clean although bedding / towels etc were well laundered. We experienced a broken toilet macerator on route and one toilet area smelt strongly of sewage which could be smelt in the bedroom area. Handover process was brief and not in keeping with the online information. Overall at £300 per night the experience was not value for money.
24 Jun 2021
We had a great time on the boat despite it raining all the last day
24 Jun 2021
Helpful staff. Nice clean boat. Plenty if helpful information
23 Jun 2021
Lovely clean boat. No problems.
23 Jun 2021
Thank you for your feedback and lovely photo's. We're pleased to hear that you were happy with your boat and enjoyed your holiday from Worcester Marina. Did you know that you can now share your photo's with us on our website? https://www.abcboathire.com/share
24 Jun 2021
This was our 4th holiday with ABC. Discovered we were missing bedding and towels for the double bed too late for our first night☹️
23 Jun 2021
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