So don't take our word for it, see what thousands of our customers are saying about us!
From day one the staff were 100% professional, friendly, helpful and supportive. The narrowboat was perfect, very clean and faultless. Together the staff advice and the boat turned us from complete novices to at least competent amateurs. We did have one problem when the rudder hit an underwater boulder (?) and was dislodged. We called for help and the on call technician was with us within half an hour, worked for hours in the pouring rain and got us going again. Outstanding. All in all the holiday was a great adventure. I'm 73 and ex building sites, army and ambulance service and seen good and bad managers and teams and I'd rate the Falkirk Wheel team as amoung the best I've seen. Thanks for the adventure. Of special mention, try the Four Mary's pub in Linlithgow And due extra special mention are the volunteers of the locks and bridges teams. Again 100% on the ball. Thanks again.
20 Sep 2023
The orientation and prep information were very helpful, with friendly service at check-in. The boat was well equipped, clean, and easy to use. We learned how to manage the locks, keep the boat out of the mud and canal-side vegetation, and moored up successfully. And the amenities along the way were very accessible. I would definitely recommend renting with this company.
20 Sep 2023
Excellent boat and weather was beautiful.
19 Sep 2023
Excellent boat, well eqipped with good expalnation of how everything work.disappointed with over 2 hour delay before getting started.
19 Sep 2023
Very comfortable boat.
19 Sep 2023
We had a slight problem with locking the cabin and this issue was successfully resolved expeditiously in conjunction with their partners on the Shropshire Union Canal.
19 Sep 2023
We found the whole experience straightforward and first class
19 Sep 2023
We found the whole experience excellent, from the booking, tuition of boat, cleanliness and final mooring at the Wharf.
19 Sep 2023
A very relaxing , comfortable trip
19 Sep 2023
Plenty of room, well equipped
19 Sep 2023
The boat's facilities were as expected and functioned well. However, we were not briefed about contingency actions if we locked ourselves out of the boat which, unfortunately, we did. We also thought that the WiFi allowance is a bit stingy and isn't keeping up-to-date with customers' expectations.
19 Sep 2023
Good prices, excellent customer service, clean and well-equipped boat.
19 Sep 2023
Went to Ellesmere Port visiting Chester Zoo and the Waterways Museum. Weather was good and we were able to fund a pub each night!
19 Sep 2023
Because other than the weather, which was exceptionally hot it was brilliant.
19 Sep 2023
Faultless, in a word, and that goes for the boat as well. This was our first in a narrow boat, and we were delighted with the equipment and finish of our boat. The hand over was good and I was able to leave the marina reasonably confident. The boat handeled really well, and slow cruising speed was just what was needed. The fly in the ointment was the heat wave we experienced that week, which was far from ideal in a narrow boat. Not enough room for four of us to sit outside, which was a necessity in those temperatures.
19 Sep 2023
