So don't take our word for it, see what over 10,000 of our customers are saying about us!
Excellent customer service, very well equipped boat. Good handover at start and completion etc
15 Jun 2021
Great boat, helpful staff, fabulous weather and beautiful scenery!
15 Jun 2021
I know it probably can’t change but making the other double bed in the sitting area is really hard Very physical
15 Jun 2021
We had a wonderful four nights on an excellently-equipped boat. As newbies we were anxious about our abilities but we received excellent training, both on the operation of the boat and locks which gave us full confidence. We will do this again.
15 Jun 2021
We really enjoyed our 4 night trip on the narrowboat. Everything was perfect. The only thing I will say is that we struggled to locate a tap where we could top up our water supply on the route we chose. (Aldermaston to Henley) Other 'bargers' appeared to have the same problem as we encountered some very worried people who needed to do the same. The handbook we had didnt show any water stops along this route. Maybe a handout which indicates essential 'stops' along popular routes would help. We will definitely be using your company again.
15 Jun 2021
Thank you for taking the time to leave your feedback, which we have forwarded to the marina. It is great to hear that everything was perfect with your holiday and we look forward to welcoming you again soon!
16 Jun 2021
The marina was very helpful before and during the holiday. The cleanliness of the boat was excellent and the bedding and towels were plentiful and of good quality We completed the 4 counties ring in 2 weeks and found it very rural with lovely countryside as well as some interesting industrial areas.
15 Jun 2021
enjoyed the trip but a little bit more challanging going to llangollen for our first boat trip
15 Jun 2021
Thank you for your feedback. The route to Llangollen is very scenic and relaxing. If you are looking for a more challenging route then you may want to consider one of our ring routes which include a lock flight. Our Booking Office team are always happy to offer advice on suitable routes and would love to help you plan your next holiday!
16 Jun 2021
Friendly helpful service, nothing too much trouble
15 Jun 2021
Excellent - the boat was very well equipped, above our expectations and the only thing that was missing was a sharp knife. Beth at the Marina gave us some good advice about the routes we could take and where to moor. Really helpful throughout. The only negative was The Wharf, which is the pub at the marina. It was awful! The staff were rude and unhelpful and the food was very poor - sandwiches were in a packet as if from a supermarket. On our return we visited the Red Lion which was just a ten minute walk away and was lovely. We would certainly avoid the Wharf on our next visit - the only low point of the whole holiday.
14 Jun 2021
Hand a good holiday boat had less storage than we thought loos did fill up earlier than we thought and warning light didn’t go out. Other than that it was ideal and even the weather was good
13 Jun 2021
The boat hire company was very good. The reception and staff who dealt witht the boat side of things, all very friendly. We had been on this canal before and it is much busier now and some very tatty boats moored up, piled high with rusty old bits and pieces, so we didn't enjoy the experience as much this time.
12 Jun 2021
Had a great 4 night holiday.boat had everything we needed, staff were really friendly and helpful.
11 Jun 2021
The holiday was all that we expected it to be, from the staff and condition of the boat.
11 Jun 2021
The paperwork and handover of the barge was poor with us having to wait approx 1 hour to get our brief and handover. Only 2 girls were in the office and available to help. Otherwise boat was clean and shipshape and the rest of the trip a very pleasurable experience
11 Jun 2021
We loved our week on the blacknecked swan, we were very lucky with the weather. The whole week went very smoothly apart from our toilet blocking which was dealt with very efficiently. The staff were very friendly and helpful.
11 Jun 2021
Thank you for your feedback. We are thrilled to hear that you loved your holiday and that you were lucky enough to have some great weather! It is disappointing to hear that you had an issue with a blocked toilet but we are pleased that the Marina were able to resolve this problem for you. We hope to welcome you back again soon!
14 Jun 2021
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