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Easy booking. Helpful staff.
29 Jul 2022
Easy booking. Very helpful staff on arrival gave us clear advice about the boat, along with ideas on where to stop and visit on our trip. We have rented a number of narrowboats from different companies, but this was definitely the best so far. Easy to handle, clean and comfortable with unusual amounts of storage space. Excellent all round.
29 Jul 2022
Positives: The boat was clean and tidy and nicely presented. The layout with the salon at the rear was especially liked, being more sociable for the person at the helm. The staff at Gailey were friendly, helpful and gave a good briefing with just the right amount of information. We asked to return early and that was no problem either. Negatives: The canals are filthy and poorly maintained in places. A lot of time was lost clearing an abandoned duvet tangled in the propeller, a very unpleasant task. We were a long way from base so agreed to try ourselves rather than wait for an engineer to arrive. However there were no suitable tools provided for this purpose, instead we were advised to use the bread knife. It just wasn’t sharp or strong enough for the job. We also concluded it was impossible to properly sterilise it afterwards. The padlock and hasp that secures the entrance is incredibly small and weak and could be easily overcome. This left us feeling uneasy about leaving the boat.
29 Jul 2022
Positives: The boat was clean and tidy and nicely presented. The layout with the salon at the rear was especially liked, being more sociable for the person at the helm. The staff at Gailey were friendly, helpful and gave a good briefing with just the right amount of information. We asked to return early and that was no problem either. Negatives: The canals are filthy and poorly maintained in places. A lot of time was lost clearing an abandoned duvet tangled in the propeller, a very unpleasant task. We were a long way from base so agreed to try ourselves rather than wait for an engineer to arrive. However there were no suitable tools provided for this purpose, instead we were advised to use the bread knife. It just wasn’t sharp or strong enough for the job. We also concluded it was impossible to properly sterilise it afterwards. The padlock and hasp that secures the entrance is incredibly small and weak and could be easily overcome. This left us feeling uneasy about leaving the boat.
29 Jul 2022
A+ First Class. Everything perfect from initial booking to completion. Website is fantastic with loads of resources. Phone app is great too. The staff at Whitchurch Marina were brilliant, very professional, friendly and helpful. The boat was perfect in every way and the safety training and handover were thorough and informative. Cannot fault ABC Boat hire and will not hesitate to recommend them
28 Jul 2022
Good level of comfort throughout the trip. The advice we received about the size and layout of the boat was really helpful
28 Jul 2022
Very helpful, well informed and patient with my many enquiries. Thank you. KA
28 Jul 2022
Very straightforward to arrange booking over the 'phone where relevant advice was offered. Boat was well prepared together with welcome pack. Preliminary briefing was clear and concise. Overall, very good indeed.
28 Jul 2022
The boat was in perfect condition and well maintained. Clean and comfortable with nice galley, great shower, wifi and TV
28 Jul 2022
Friendly and efficient service from the initial booking, right through to returning the boat at the end.
28 Jul 2022
Had to do a bit of re-planning during the holiday, due to lock closures. Not a fault of ABC, but one to be aware of.
28 Jul 2022
Both Owl and Lark were well prepared and equipped for our family trip. However, there were no backs to the seating area in Owl which meant sitting up straight. No back cushions could be found by the staff. This meant that the area didn't accommodate the common meeting area we anticipated. Other observations include: a gauge needed for the water quantity; a longer hose for use at Llangollen. The two provided were nowhere near long enough when we had moored in reverse and no means of joining them together; a small drop down table for one bunk on the starboard side of Owl in the stern. Umbrellas..?
28 Jul 2022
Great service from start to finish. Lovely boat on a lovely canal. A problem in the middle of the week was no problem to the marina and was dealt with quickly with no problem. Thank you
28 Jul 2022
Good service. Very helpful and efficient
28 Jul 2022
Llangollen is a lovely canal and especially the town of Llangollen itself
27 Jul 2022
