So don't take our word for it, see what over 10,000 of our customers are saying about us!
Had a great holiday really enjoyed it.
08 Jun 2021
There was no problems everything was straight forward. The boat was clean, staff were informative. Weather was amazing 👏
08 Jun 2021
The handover on arrival was not as advised by email. Not shown through the boat but one person had to go and find everything which was a bit time consuming. Boat batteries did not keep charge over night and we told boatyard on return. Disappointed that the marina was such an awkward layout that we were not permitted to bring the boat into the marina on return. Otherwise would have given five stars
08 Jun 2021
Thank you for your feedback. Normally an engineer would accompany the crew through the boat but due to covid restrictions they do need to remain outside, whilst the crew take instructions inside. Customers are accompanied by a member of staff when leaving the marina and bringing the boat back as it can be difficult to manoeuvre the boat within the marina. The batteries may not be fully charged overnight if the engine is not run for at least 5 hours a day. We're pleased to hear that you enjoyed your holiday overall and we look forward to welcoming you again soon.
14 Jun 2021
We left feed back on the feed back form
08 Jun 2021
Good boat and helpful staff.
08 Jun 2021
Brilliant professional service!
08 Jun 2021
Friendly service,and the boat was amazing
08 Jun 2021
Very nice boat, very peaceful canal, no up front info to help planning and a day wasted at the end because of difficulty in being able to turn while going west
08 Jun 2021
Perfect boat for a couple with children.
08 Jun 2021
Unlike on previous near-identical boats, this one required the engine to be running to use 240 volt equipment such as the toaster. The bed mattresses required renewal as you could feel each spring through them making for an uncomfortable night.
08 Jun 2021
Everything was perfect and the team looked after us well
08 Jun 2021
great service, delivered as described in the pre-sales. Friendly and helpful. this is my third trip with abc and I am likely to return. Even more likely if you would introduce a trip where I could collect in one marina and deliver to another (e.g. one-way boat hire)
08 Jun 2021
Not as good as usual - no wi-fi:; no check of full weed-box; missing mooring hook
08 Jun 2021
Great boat. Well equipped. Shame the mattresses were a bit soft and uncomfortable so we sacrificed a bit of sleep. Would be better with memory foam that can cope with being sat on like a sofa
08 Jun 2021
The boat was very clean, well equipped and maintained. The wifi worked well. The staff were friendly and informative. The only downside was that we had to wait for the boat to be ready and then for the induction which took around 1.5 hours which meant we didn't leave until around 4.30 after loading our luggage. It would have been nice if this could be taken into account on our last morning and we could have had a little more time to return the boat. I also thought we needed to return the boat by 9.00am as this is what the booking said but we were advised to return the boat at 08.30am. It would have also been useful to have access to the bins on at the marina on the evening before as we stopped at the marina but had nowhere to throw away our rubbish and had to wait until the following morning.
08 Jun 2021
Thank you for taking the time to leave your feedback. At busy times and especially in the current climate with so many first time boaters; it can take up to 2 hours to complete your boat handover. I have checked with Alvechurch Marina and when customers ask what time they can return the boat and they tell them from 8:30am and by 9am. The Marina have also confirmed that the bin compound isn't locked and that you are able to access the area at any time. We are delighted to hear that you were pleased with your boat and that you found the team at Alvechurch friendly and informative. We look forward to welcoming you in the future.
14 Jun 2021
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