So don't take our word for it, see what thousands of our customers are saying about us!
When I returned to the marina after a very enjoyable trip, the greeting was disgusting. The marina staff barked orders and belittled me whilst maneuvering the boat. I am a yacht broker and know customer service. He was very lucky not to get a full description from me - lucky for him my kids were on board!
03 Nov 2021
Some good bits - some not good bits
03 Nov 2021
Couldn't fault it, absolutely met and exceeded expectations.
03 Nov 2021
We are very happy you had such a great experience :) If you have any fabulous photos please upload- https://www.abcboathire.com/share See you soon
04 Nov 2021
We had a great holiday - two oldies, two grandchildren and their parents plus friend.
03 Nov 2021
Fab first time break on a canal boat. Slightly scary for first couple of hours but soon settled and had a great holidau
03 Nov 2021
Thankyou for your feedback You are not alone with feeling scary plenty of us felt this way :) We are very pleased you had a great holiday and felt more relaxed into the trip Hope to see you again soon
04 Nov 2021
Only brief comment is needed about the boat. It was spotless, well equipped and performed well. I must comment in particular about the staff. Rarely does one encounter such consistency of pleasantness, politeness and helpfulness! It was an absolute delight to interact with each one from the point of arrival to the point of departure .The briefing was clear and necessary. It allowed us to depart with confidence. My wife arrived with some trepidation and unable to see the point of a boat, caravan or tent if there is a good hotel nearby. She enjoyed it and intends to do it again. No more needs to be said The efficiency of the whole operation was a credit to all.
03 Nov 2021
Thankyou very much for your feedback This is absolutely wonderful to hear and i will make sure Blackwater Meadow Marina are aware of your kind words. We are thrilled your wife has turned her head to Canal boat hire for her holiday. We hope to see you again soon :)
04 Nov 2021
Service, organisation and attitude of staff all 5 stars, boat was a little tired though and due a refit.
03 Nov 2021
Great Experience had loads of assistance and help from all staff making our journey a real fun and safe time
03 Nov 2021
Fab holiday on a lovely boat. Well equipped & very comfortable.
01 Nov 2021
We have hired canal boats many times over the past 10 years, and this holiday exceeded our expectations. Our boat was well equipped and a lot of thought had gone into making it home from home. All the facilities and staff at Kings Orchard Marina were welcoming and helpful with nothing too much trouble. After some tuition from Rich, I finally mastered steering.
01 Nov 2021
Thankyou very much for your feedback, We are glad you thoroughly enjoyed your canal boat trip and we will pass your kinds words onto Kings Orchard Marina See you again soon :)
03 Nov 2021
First of all I had to contact Feefo direct to get the invite to write this review, abc boat hire do not send requests to customers they have knowingly upset, this kind of underhand, deceptive behaviour runs right through the company. So be aware many true customers reviews won’t be listed here! We had a booking cancelled (Llangollen canal) the day before we were due to travel as they had allocated the incorrect boat for the number in our party. They offered us a bigger boat on a not as good route (Northwich marina), but refused to offer it cheaper, even though I had screen shots of the exact package being advertised on their website for considerably less. Staff at the time were all apologies and talking compensation to appease the situation, but after the event when I contacted them they turned extremely rude and tried to make out the mistake was on our part. They simply couldn’t care less that they ruined our holiday, my advice would be book with a company that puts customers first, not this shambles of a company that only cares for profit. Shame there isn’t a zero star rating.
01 Nov 2021
The whole experience was excellent
30 Oct 2021
Amazing experience. The boat was in excellent condition and the staff from check in to handover were very friendly and professional
30 Oct 2021
Excellent service, good boat warm welcome.
29 Oct 2021
Very disappointed to find 2 bin bags full of used bedding from previous hirers in cupboard
29 Oct 2021
We really do apologise for this matter and were advised the Worcester Marina manager came and collected the bin bags from you on Sunday. We are very sorry for any inconvenience this caused and hope to see you again soon :)
29 Oct 2021
