DON’T MISS THE BOAT, SECURE YOUR DATE BEFORE IT’S TOO LATE!
So don't take our word for it, see what over 8800 of our customers are saying about us!
We had a lovely time, my husband, myself and my two elderly parents, both of whom have mobility problems. The first morning it was raining, but it stopped by lunchtime and although it wasn’t brilliant blue skies every day, we enjoyed the scenery and helpfulness of people we met. We went from Hilperton to Bath and back and the scenery is stunning. It is a very relaxing holiday.
31 Oct 2018
Thank you for taking the time to leave your feedback. We're pleased that you and your crew enjoyed your Narrowboat experience and that you all found it relaxing. It's also great to hear that you enjoyed the friendliness of other boaters and lock keepers. We hope you will be back for another holiday with us again soon.
05 Nov 2018
Very enjoyable long weekend with the family for my mother's birthday. First time for her on a long boat, not bad at 84!
31 Oct 2018
What lovely feedback, thank you. It just shows you are never too old to have your first Narrowboat holiday! We hope you made some amazing memories and we look forward to welcoming you back in the future.
05 Nov 2018
Absolutely fantastic. Boat beautiful route was stunning staff were brilliant
31 Oct 2018
Thank you for such fantastic feedback, it sounds as if you had a perfect holiday! We hope to see you again soon.
05 Nov 2018
Fantastic boat, very well equipped, clean and comfortable. spectacular views as you leisurely cruise along the canal.
31 Oct 2018
Thank you for your feedback, we're delighted that you enjoyed your holiday so much! It's also great to hear that you were impressed with the facilities onboard our Wide Beam boat. We hope you will be back for another holiday with us again soon.
05 Nov 2018
Amazing! Very professional and accommodating. Highly recommend!
31 Oct 2018
Thank you for fantastic feedback! It's great to hear that you were impressed by the service you received from our team at Gailey Wharf. We hope you will be back for another holiday with us again soon.
05 Nov 2018
The Boat was nice and clean. The standard was also very high
31 Oct 2018
Thank you for your lovely comments, it's great to hear that you enjoyed your holiday on our new Wren Class. We hope to welcome you back aboard again soon.
05 Nov 2018
We had a wonderful experience overall. The weather wasn't always on our side but the canal boat and associated activities, including negotiating locks, lift bridges, water and refuse facilities, was everything I expected and more. It's just a shame that we couldn't have longer mooring in Llangollen warf. 48 hours really isn't long enough and as it wasn't full. We felt that we should have been able to stay as long as we paid the daily fee and no other boats were missing out. It would have been even better if there were more noise canalside pubs along the way. For example Lion Quays was a perfect dinner spot with easy access, great food and lovely service. We did have some bother with a smokey exhaust from the central heating and a faulty gas regulator but the Wrenbury engineer Martin was great, coming out to fix the regulator and provide guidance on how to operate the boat and especially how to start with a flat battery. The electric lift bridge at Wrenbury didn't operate as expected, causing a traffic jam and some embarrassment. The kettle had scaling even though we had asked and were advised that it hadn't, but this could be a case of what we were both expecting or used to. The boat's manual needs to show a relevant image and descriptions for the central heating appliance to our boat, as it may have been the cause of us flattening our starter battery on four occasions. The bow rope could have been a bit longer to make mooring easier at Llangollen, where the jetties are much shorter. Thanks for a great time.
27 Oct 2018
Thank you for your feedback. As you and your crew took an extended holiday, we can see why the mooring limit in Llangollen would have been frustrating for you but for most of our customers 48 hours is plenty. There are buses that run from Trevor and Frontcycyllte to Llangollen if you ever decide to retrace this route. We're pleased to hear that our team at Wrenbury were able to resolve your technical issues and also offer you additional advice about starting the engine. It sounds as though you had a wonderful two week holiday, making plenty of memories, even if some of them were a little embarrassing! We hope you will be back for another holiday with us again in the future.
05 Nov 2018
very nearly perfect - a few small niggles
26 Oct 2018
Thank you for your feedback. We hope you will be back to see us again soon.
06 Nov 2018
Fabulous holiday .. have booked again for next year
26 Oct 2018
Thank you for your feedback. We are very happy to hear that you enjoyed your holiday. And we look forward to seeing you again in 2019.
29 Oct 2018
The Entire Experience was wonderful
25 Oct 2018
Thank you for your feedback. We are delighted to hear that you found the entire experience wonderful, and we look forward to seeing you again soon.
29 Oct 2018
Really enjoyed this holiday,Whitchurch is the perfect place to collect your boat for a stress free week to Llangollen ,with time to visit the horseshoe falls and take in all the scenery
24 Oct 2018
Thank you for your lovely feedback, it sounds as if you had a wonderful holiday with plenty of time for sightseeing! We hope you will be back to see us again soon.
05 Nov 2018
Very early return time and not easy to moor up nearby
24 Oct 2018
Thank you for your feedback. Our return and collection times are based on the time needed to prepare each boat ready for it's next hire. Each boat is cleaned, refuelled, pumped out and any necessary maintenance work carried out before the next guests arrive at 2:30pm later that day. We hope you enjoyed your holiday on the beautiful Llangollen Canal and we look forward to welcoming you back again soon.
05 Nov 2018
Lovely to have a new boat (although with a seasons scars it was quite difficult to tell from the outside). A bit disappointing that although new, interior fittings don't seem to have moved on much over the years- single glazed windows are still dripping in the morning at this time of year. We were given a warn welcome and enjoyed the banter during instruction, Being shown a full tank of fuel and not arriving to find the engine already running gave us much more confidence in the fuel deposit plus system compared to other depots.
23 Oct 2018
It's great to hear that you received a warm welcome and that your handover was relaxed but efficient. Pacific Gull is a new build boat but if you are looking for a boat with more modern features then our Lark, Dove or Duck Class boats may suit you better. We hope to see you again soon.
05 Nov 2018
We had a really good holiday- however there where a few issues on the boat- ie leaking hatch- radiators needed attention probably bleeding plus the seat around the table was broken as was the lock on the hatch that led out onto the deck
23 Oct 2018
Thank you for your feedback, your comments have been sent to the Marina so that they can check all of the issues you have mentioned. We're pleased you had a really good holiday and we hope to see you again soon!
05 Nov 2018
Clean boat we all equipped efficient friendly staff.. Boat with 8 needs bigger fridge or two ideally and spare fold up stool for getting 8 around table
23 Oct 2018
Thank you for your feedback. We are glad to hear that you found our team at Worcester so efficient and friendly. We do provide our customers with information of what can be found on board and invite them to view the virtual tour on our website. We also welcome viewings and calls to the marina in order to check any other details of what is included on board.
29 Oct 2018
