So don't take our word for it, see what thousands of our customers are saying about us!
Great holiday - great boat delivered on all counts.
29 Jun 2021
We found the boat old, tired and dated. We have hired from other marinas, Worcester in particular and found their boats to be very good. This one was a disappointment. The toilets were not the modern macerator type even though the Boat instruction book said they were. The bathroom layout was poor and made the toilets very difficult to use. The lighting throughout was poor. We were a party of 6 in a boat designed for 8 and we found the communal area cramped and awkward. The fridge door appeared to be ill-fitting and the rail to stop bottles falling out was missing. We would definitely not hire this boat again.
29 Jun 2021
Very relaxing holiday again with ABC
29 Jun 2021
Overall experience was excellent . Considering Covid One point may come up later but on return we had completed your form and handed it in. feeling that in some cases it may be the only way you can pick up on small defects For example there was no Fish Slice supplied However your colleague did not read our comments Next time I may not complete the form.
29 Jun 2021
Thank you for your feedback. We are delighted to hear that you found your holiday experience excellent! The feedback forms are kept and checked by the housekeeping team before preparing the boats for the guests arriving later in the day. We hope to welcome you back aboard soon!
29 Jun 2021
Was a great experience from start to finish, abc are very friendly. The canal very peaceful with lovely views. Good fishing aswell.
29 Jun 2021
Great trip we were novices, very slow check in and waiting around to be shown the ropes. Very friendly helpful staff. Good facilities on board, barge looking a little tired.
29 Jun 2021
An absolutely fantastic break - a week at no more than 4mph was so refreshing for us both. First time for me on a narrowboat - and it was so much more interesting than the Norfolk Broads (which we had done before). We will be back - for a longer trip possibly. Only one minor problem - it took us a couple of days to notice that the fridge was left at it's (lowest / warmest) setting - practically off. Once we had fixed that, then the milk stayed fresh and all was good. We needed to use the "emergency callout" on the last day as the engine wouldn't start - but were calmly and sensibly talked through getting it going - and were underway again within minutes.
29 Jun 2021
Thank you for taking the time to leave your feedback, which we have forwarded to the marina. We agree, there is no better way to relax and unwind than a narrowboat holiday! We look forward to welcoming you again soon!
29 Jun 2021
Our instructor wasn’t particularly knowledgeable about our boat and failed to tell us about the water key which was not on the main key ring but on a shelf in the cabin, we only found it at the end of the holiday. He told us we could only get water st marinas rather than at the public points.The forward cabin on the port side of the bed there was a strong smell from the toilet by the window.
29 Jun 2021
Lovely little boat. Easy to handle for first timers. Just enough space inside for sleeping and storage. Very well stocked kitchen.
29 Jun 2021
The boat is old and showing its age. Compared with other hire boats seen on the canal Laughing Gull was looking pretty scruffy. There is an issue with smell in the front cabin emanating from the forward waste tank.
29 Jun 2021
Excellent service but barge was very dated, single beds far too narrow for an adult male. Lounge area far too cramped for 4 adults
29 Jun 2021
arrival procedure simple - boat ready, clean and sorted - great staff dispatching - great time had by all on boat - easy and streamlined departure.
29 Jun 2021
Initial boarding at the marina proved difficult for my husband with the obstructive path. The grill on the gas cooker proved awkward to light and on 2 occasions exploded through the opening singeing the hair on our arms! Dissapointed very few pubs with gardens alongside the canal.
29 Jun 2021
No problems encountered from pick to return.
29 Jun 2021
excellent boatyard brilliant staff good facilities
29 Jun 2021
