Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Gull - Audouins Gull from Gayton

First time on a narrowboat and it was great, wish I’d done it sooner, only problem was my other half not so keen, there goes my plan to buy a boat, but I will hire again, in the summer next time, she might like it then can only hope.

03 Nov 2021

Carolyn

Thankyou for your feedback, That's great that she gave it a try :) Do give us a call to discuss maybe some other routes she may like when your ready. Hope to see you soon

04 Nov 2021

Your recent holiday on Thrush - Whites Thrush from Alvechurch

Just what we needed four miles an hour and little Wi-Fi great relaxing Beautiful scenery and pubs

03 Nov 2021

Your recent holiday on Finch - Red Naped Finch from Goytre Wharf

We wanted for nothing to make the long weekend a great success!

03 Nov 2021

Your recent holiday on Thrush - Swainsons Thrush from Hilperton

When I returned to the marina after a very enjoyable trip, the greeting was disgusting. The marina staff barked orders and belittled me whilst maneuvering the boat. I am a yacht broker and know customer service. He was very lucky not to get a full description from me - lucky for him my kids were on board!

03 Nov 2021

Your recent holiday on Owl - Hawk Owl from Aldermaston Wharf

Some good bits - some not good bits

03 Nov 2021

Your recent holiday on Weaver - Mottled Weaver from Hilperton

Couldn't fault it, absolutely met and exceeded expectations.

03 Nov 2021

Carolyn

We are very happy you had such a great experience :) If you have any fabulous photos please upload- https://www.abcboathire.com/share See you soon

04 Nov 2021

Your recent holiday on Owl - Marsh Owl from Hilperton

We had a great holiday - two oldies, two grandchildren and their parents plus friend.

03 Nov 2021

Your recent holiday on Heron - Capped Heron from Gayton

Fab first time break on a canal boat. Slightly scary for first couple of hours but soon settled and had a great holidau

03 Nov 2021

Carolyn

Thankyou for your feedback You are not alone with feeling scary plenty of us felt this way :) We are very pleased you had a great holiday and felt more relaxed into the trip Hope to see you again soon

04 Nov 2021

Your recent holiday on Warbler - Greenish Warbler from Blackwater Meadow Marina

Only brief comment is needed about the boat. It was spotless, well equipped and performed well. I must comment in particular about the staff. Rarely does one encounter such consistency of pleasantness, politeness and helpfulness! It was an absolute delight to interact with each one from the point of arrival to the point of departure .The briefing was clear and necessary. It allowed us to depart with confidence. My wife arrived with some trepidation and unable to see the point of a boat, caravan or tent if there is a good hotel nearby. She enjoyed it and intends to do it again. No more needs to be said The efficiency of the whole operation was a credit to all.

03 Nov 2021

Carolyn

Thankyou very much for your feedback This is absolutely wonderful to hear and i will make sure Blackwater Meadow Marina are aware of your kind words. We are thrilled your wife has turned her head to Canal boat hire for her holiday. We hope to see you again soon :)

04 Nov 2021

Your recent holiday on Bunting - Corn Bunting from Hilperton

Service, organisation and attitude of staff all 5 stars, boat was a little tired though and due a refit.

03 Nov 2021

Your recent holiday on Wide Beam - Sanderling from Falkirk

Great Experience had loads of assistance and help from all staff making our journey a real fun and safe time

03 Nov 2021

Your recent holiday on Warbler - Grasshopper Warbler from Gayton

Fab holiday on a lovely boat. Well equipped & very comfortable.

01 Nov 2021

Your recent holiday on Wren - Grass Wren from Kings Orchard Marina

We have hired canal boats many times over the past 10 years, and this holiday exceeded our expectations. Our boat was well equipped and a lot of thought had gone into making it home from home. All the facilities and staff at Kings Orchard Marina were welcoming and helpful with nothing too much trouble. After some tuition from Rich, I finally mastered steering.

01 Nov 2021

Carolyn

Thankyou very much for your feedback, We are glad you thoroughly enjoyed your canal boat trip and we will pass your kinds words onto Kings Orchard Marina See you again soon :)

03 Nov 2021

Northwich Marina Trip

First of all I had to contact Feefo direct to get the invite to write this review, abc boat hire do not send requests to customers they have knowingly upset, this kind of underhand, deceptive behaviour runs right through the company. So be aware many true customers reviews won’t be listed here! We had a booking cancelled (Llangollen canal) the day before we were due to travel as they had allocated the incorrect boat for the number in our party. They offered us a bigger boat on a not as good route (Northwich marina), but refused to offer it cheaper, even though I had screen shots of the exact package being advertised on their website for considerably less. Staff at the time were all apologies and talking compensation to appease the situation, but after the event when I contacted them they turned extremely rude and tried to make out the mistake was on our part. They simply couldn’t care less that they ruined our holiday, my advice would be book with a company that puts customers first, not this shambles of a company that only cares for profit. Shame there isn’t a zero star rating.

01 Nov 2021

Your recent holiday on Gull - Ivory Gull from Hilperton

The whole experience was excellent

30 Oct 2021