So don't take our word for it, see what thousands of our customers are saying about us!
We found ABC generally very professional and responsive and we had no issues at all about the customer service provided. In fact it was a lot better than the experiences we'd had with a rival company. We've got a few comments about the boat itself: 1. We cannot understand why the WiFi allowance is limited - there are providers who offer very reasonable packages for unlimited WiFi for motorhomes etc. so why can't ABC get similar packages? These are not cheap holidays and to find our WiFi allowance consumed with a day to go on the boat was extremely frustrating. 2. Why is there not a water gauge on board? This is provided on a competitor's boats and is extremely useful to enable planning for stopping at water points. Similarly why is there not a fuel gauge?
08 Nov 2021
08 Nov 2021
08 Nov 2021
Yes, the TV was really difficult to enjoy, being so close to the ceiling, to operate you needed to stand on the furniture and use a torch! gave you neck strain, especially for the children, disappointing. We were missing an under sheet, and mattress protector for the third double bed, and had to obtain this from another base, one of our double beds( being two single mattresses) would not zip together, and gave an uncomfortable night sleep. The vacuum cleaner was so full of dust, we had to empty this before we used it, the filter was so clogged, this we feel was very bad on housekeeping, maybe the end of the season, but sloppy work, is not acceptable.
07 Nov 2021
It was good but not excellent
07 Nov 2021
Lovely holiday. Nice boat. Lovely scenery. Relaxing holiday
06 Nov 2021
Friendly and competent staff
06 Nov 2021
The boat was immaculately clean and well maintained. Everything we needed for a week on the canal was included.
06 Nov 2021
We had intermittent heating operation then total failure. It was repaired for us at a convenient time but we did suffer two cold nights. On the final morning we had a flat starter battery, despite having run the engine for 2 hours the previous evening, in the 30 years we've been narrow boating this has never happened before, consequently we could not bring the domestic battery up to voltage, again no heating or toilet flushing. Again another call out , not good.
06 Nov 2021
Superb holiday from start to finish *personal info removed by Feefo* gave us our instructions and he was so calm and professional- we felt confident in being able to set off on our holiday. Much prefer the reverse layout on the swift we are happily planning our nest adventure aboard an ABC boat.
06 Nov 2021
Thankyou for your feedback. We will make sure *personal info removed by Feefo* see's your kind comments. Can't wait to welcome you back :)
08 Nov 2021
Fantastic people especially Wayne he helped us tremendously
06 Nov 2021
Thankyou for your feedback. I have passed your kind comments on to the Marina. See you again soon :)
08 Nov 2021
This was my first time on a narrow boat and as skipper a bit nerve racking. However, I did better than I thought I would. It was exciting and felt like an adventure. The views of the Autumn countryside were spectacular and I would definitely like to try again.
06 Nov 2021
We are thrilled you enjoyed your adventure and you really shouldn't doubt yourself :) It is incredible in the Autumn time and the Summer can be just as beautiful. Hope to see you again soon.
08 Nov 2021
Easy handover and well equipped boat. Better then most air bnb’s
06 Nov 2021
The only criticism is the comfort of the forward bed which has to be made up. i think the cushions need to be replace as our bed for the week was very uncomfortable.
05 Nov 2021
Good family holiday enjoyed by all.
05 Nov 2021
night heron had a few things damaged and whilst on the boat the cooker glass exploded..... and had very poor lighting
05 Nov 2021
Boat ready when we got there and Amber very helpful with handover . All equipment and inventory was as described
05 Nov 2021
