So don't take our word for it, see what over 10,000 of our customers are saying about us!
The booking was easy. The welcome was warm even though we were early. All staff were friendly and helpful putting us at ease. The boat was fully equipped and clean, wanting for nothing. When we encountered a mechanical problem it was dealt with quickly and without any stress.
14 Apr 2018
Thank you for such lovely feedback. We're happy to hear that you received a warm welcome and that you were impressed with your swallow class boat. We look forward to welcoming you again soon.
17 Apr 2018
The cold weather impacted significantly on our enjoyment
14 Apr 2018
It has been a very wet start to the boating season and it is a shame that this has affected your holiday. We will hope for better weather next time!
17 Apr 2018
Unfortunate Plumbing smells coming from beneath the master bedroom floor.
14 Apr 2018
Thank you for leaving your feedback, your comment has been sent to the Marina so that they can check this issue has been resolved. We hope we can welcome you back again soon.
17 Apr 2018
We hired The Blue Rock Thrush narrow boat for 6 people to celebrate our 30th Wedding Anniversary. We are so pleased we did, everyone of us had the best time ever. The bad weather did not dampen our spirits. We had plenty of food drink and games to while away the evenings and we so enjoyed the slow pace of sailing up and down the canal from Trowbridge to Bath and back. Everyone enjoyed being captain as they all took in turns to drive the boat.. Everyone agreed that they would love to do it again. I highly recommend that people give it a go.. If we enjoyed it in the bad weather we had, I can only imagine how much more perfect it would be with lovely sunny weather. The boat itself had everything needed for 6 people including bedding and towels.. We loved it Thank you!
14 Apr 2018
Thank you for such fantastic feedback, it's great to hear that our British weather didn't stop you making memories! We look forward to helping you plan your next boating adventure.
17 Apr 2018
The boat was very tired. Improve that and you'd be five stars.
14 Apr 2018
Thank you for your feedback. We are always building new boats and updating our fleet. Perhaps try a Warbler or Wagtail Class if you take another holiday with us. We hope to see you again soon.
17 Apr 2018
Helpfulness when we could not go from our first choice due to water levels and currents. Did there best to get us sorted in another areal
14 Apr 2018
Thank you for taking the time to leave your feedback. We have had some weather challenges so far this season! Great to hear that you enjoyed your holiday from Rugby even though it wasn't your first choice. We look forward to welcoming you again.
17 Apr 2018
Because my 4 grandkids had a fantastic time and want to go again .
14 Apr 2018
We're so pleased that you enjoyed your family holiday and want to do it again!
17 Apr 2018
The holiday was great, scenery was amazing and the weather was dry! However we had to pump out after 2 1/2 days which would indicate that it was not completely empty when we collected it. We had had a problem with the heating - there must be a leak with the water coolant as we had refill it three times - once we had purchased the anti-freeze required. Both these costs were refunded by the marina on our return.
14 Apr 2018
Thank you for your feedback and for reporting the issues that you had onboard to the Marina so that they could resolve them ready for the next crew. We're glad you enjoyed the beautiful Mon & Brec Canal and had some sunshine!
17 Apr 2018
Excellent customer service. Boat was fantastic
14 Apr 2018
What great feedback, thank you!
17 Apr 2018
it was all good,but the weather was not so kind
13 Apr 2018
A great experience: Outdoors style but indoors perks. Can’t be beaten.
13 Apr 2018
Exactly! Exploring the country whilst you have your home comforts around you!
24 Apr 2018
Very friendly welcome, Roy in particular. Scenic canal. Modern well equipped boat. All lock keepers very helpful and cheerful. I can't take off a star just because it was a bit cold and wet!
13 Apr 2018
Thank you for such lovely feedback. We hope the weather will be a little kinder on your next adventure!
24 Apr 2018
Fantastic holiday! Despite the very 'British weather', this was an awesome holiday with our boat providing refuge and warmth when we needed it. 'Sigrid' (the boat) was small and perfectly formed for the 3 of us, and had everything we needed on board.
13 Apr 2018
Thank you for your feedback. The weather so far this year has been very challenging but we're pleased to hear that you still enjoyed your very wet adventure on Sigrid! We look forward to welcoming you again soon.
16 Apr 2018
Comparing the boat to others we have hired, we were very pleased, on the whole. The kitchen was well equipped. The fridge was capacious and worked very well. The oven was also very good for a narrow boat. The storage was a tad limited, but what can you expect on a narrow boat, especially with a standard sized oven and under counter fridge? The engine was more than powerful enough - the Kennet and Avon between Hilperton and Bath has so many moored boats that you use tick-over most of the time - manoeuvring and coping with a British Waterways volunteer filling a lock quickly was a doddle. The biggest plus was how ABC boats responded to problems. The moment we reported an issue, it was dealt with; it didn't even impact on our holiday; we didn't even have to move the boat; some poor chap crossed a field four times carrying equipment to sort out our boat while we had a jolly time in Bath. The beds were also very comfortable. We shall book again.
13 Apr 2018
Thank you for your feedback. We are glad that you found the Blue Goose well equipped and comfortable and that the marina staff responded well to any problems. We will pass your comments on to them. We look forward to welcoming you back again soon!
17 Apr 2018
Great service and staff from start to finish , couldn’t be more helpful. My only negative was that the boat was a little dated
13 Apr 2018
Thank you for your feedback. We are glad you enjoyed a great service from our staff. We are constantly reviewing our boats. Perhaps next time you could try our Warbler class boat which is an updated version of the Goose.
17 Apr 2018
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