Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what over 10,000 of our customers are saying about us! 

Your recent holiday on Lark - Archers Lark from Blackwater Meadow Marina

Fabulous boat, really well equipped and great condition. Efficient service from the guys at the marina too. Would definitely recommend and do again

27 Apr 2018

Carolyn

Thank you for your fantastic feedback, we're really pleased that you were impressed with our new Lark Class! We're looking forward to helping you plan your next adventure!

30 Apr 2018

Your recent holiday on Swallow - Red Collared Swallow from Goytre Wharf

Overall experience very good

27 Apr 2018

Carolyn

Great to hear that you enjoyed your narrowboat experience! We hope to see you again soon.

30 Apr 2018

Your recent holiday on Owl - Short Eared Owl from Union Wharf

I have used this base before and always been delighted by the level of service. On this occasion after leaving base towards Foxton, we found that the gas was not operational. Contacted the Boatyard, and resolved over the phone. Next up was power. In the evening we wanted to charge phones etc, but couldn't get any of the 240 working, tracked down to all the breakers being off. Sorted by ourselves. As we are seasoned boaters it didn't phase us, but if you were a novice then it would leave you scratching your head. Phone signals on the cut are not brilliant so you could have been left with overnight issues. Overall, a cracking trip, and I hope that this is not a sign of slipping standards. Its a great base to start from and the boats we have had have always been more than satisfactory. Good training from the staff and a friendly lot.

26 Apr 2018

Carolyn

Thank you for your valuable feedback, your comments have been forwarded to the Marina so that they can check that all staff are following the turnaround procedures. We're pleased to hear that you enjoyed another great holiday with us and look forward to seeing you again soon!

27 Apr 2018

Your recent holiday on Wye - Fredrik from Worcester

Boat good, marina good, weather good.

25 Apr 2018

Carolyn

Great to hear that you enjoyed every aspect of your holiday, we hope to see you again soon!

27 Apr 2018

Your recent holiday on Grebe - Red Necked Grebe from Hilperton

We had a wonderful long weekend on our narrow boat. Unfortunately the weather was not good, there were several inches of snow and it made the trip very cold, we would have loved warm weather. Upon our arrival the staff were wonderful, the handover was excellent and the weather hasn't put us off a return visit.

24 Apr 2018

Carolyn

Thank you for such lovely feedback, we hope the weather is much kinder to you next time!

27 Apr 2018

Your recent holiday on Wren - Cobbs Wren from Wrenbury

Very well equipped and clean boat, friendly, helpful staff and a beautiful stretch of canal to explore. Would highly recommend to anyone!

24 Apr 2018

Carolyn

We're pleased to hear that you loved the Llangollen Canel as much as we do! We look forward to welcoming you again soon.

27 Apr 2018

Your recent holiday on Medway - Elnar from Rugby Wharf

It was a great holiday in a well prepared and comfortable boat. Thoroughly recommended. The mainz phoned to say the boat would be ready for us early which meant we could unlod and get on our way in very good time. A few hours makes a big difference to how far you can get.

23 Apr 2018

Carolyn

Great to hear that you really enjoyed your holiday and that you were able to get away early! We hope to welcome you back again soon.

24 Apr 2018

Your recent holiday on Finch - Red Billed Finch from Goytre Wharf

Unfortunatly the Toilet leaked and wet the carpets. Tom could not find the leak and it seemed to correct itself after being diturbed.

23 Apr 2018

Carolyn

Thank you for your feedback, it's a shame that you had an issue with the toilet but we're pleased to hear that the issue was resolved once an engineer had been called out. We hope to see you again soon.

24 Apr 2018

Your recent holiday on Heron - Capped Heron from Gayton

The whole experience was a pleasure from start to finish. The website is easy to use and booking online straightforward. That said on this occasion I had trouble using my credit card and rang the office. The lovely lady sorted it out for me in a friendly and efficient manner. The boat was exactly as shown on the website and pick up and drop off went very smoothly.

23 Apr 2018

Carolyn

Thank you for your lovely comments which will be forwarded to our Booking Office Team. We're pleased to hear that you enjoyed your stay on Capped Heron and that and that you found the boat handover to be smooth at Gayton Marina. We hope to see you again soon!

24 Apr 2018

Your recent holiday on Tyne - Sven from Worcester

Although the narrow boat was clean in boarding every pot had to be washed before use to remove the remnants of food.

23 Apr 2018

Carolyn

Thank you for your feedback, your comments have been forwarded to the Marina who will ensure the cleaning staff are checking the cooking equipment when cleaning the boats. We hope to see you again soon.

24 Apr 2018

Your recent holiday on Heron - Humblots Heron from Wrenbury

The boat was comfortable, clean and surprisingly spacious. The galley had lots of good quality equipment and utensils and plenty of storage. The beds were comfy with good bedlinen and lots towels.

23 Apr 2018

Carolyn

We're glad you enjoyed your stay on Humblots Heron! Thank you for your lovely feedback and we look forward to welcoming you again soon.

24 Apr 2018

Your recent holiday on Wye - Tyr from Blackwater Meadow Marina

No problems with the boat during the holiday. Staff were friendly and picking up the boat and dropping it off again went smoothly with no fuss.

23 Apr 2018

Carolyn

Thank you for your feedback, it's great to hear that you were pleased with all aspects of your holiday! We look forward to seeing you again soon!

24 Apr 2018

Your recent holiday on Finch - Red Poll Finch from Goytre Wharf

Our welcome at the base was very friendly and all was explained well. We having taking narrow boat holidays for over 30 years now but always welcome an update. The boat was comfortable and mechanically performed well. When we had occasion to phone an engineer with a small problem he was most helpful and sorted it out over the phone.

23 Apr 2018

Carolyn

As experienced crew your feedback is really appreciated and it's great to hear that you were impressed with our Finch Class boat and the service you received from Goytre Marina. We look forward to welcoming you back again!

24 Apr 2018

Your recent holiday on Derwent - Alfred from Alvechurch

Excellent service, but the boat was a bit tired

23 Apr 2018

Carolyn

Thank you for your feedback, which we will feedback back to Alvechurch Marina. We hope to see you again soon.

24 Apr 2018

Your recent holiday on Warbler - Yellow Warbler from Hilperton

We had an excellent holiday with 2 newbies on board who loved it. The boat was very well equipped and the staff were very friendly and helpful.

23 Apr 2018

Carolyn

Great to hear that you had an excellent holiday on our new Warbler Class and that we now have two more canal boat fans! Thank you for the lovely photo's, seeing the local wildlife along the canal is one of the charms of this type of holiday. We hope to see you again soon.

24 Apr 2018

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