So don't take our word for it, see what thousands of our customers are saying about us!
Boat fully equipped. Preliminary instruction thorough.
12 Jun 2019
Lovely location and friendly helpful staff boat was superb
12 Jun 2019
Nice craft. Very good service. Lovely location. And a big thank you for sending the suit carrier that we left lying around!
12 Jun 2019
The marina staff were superb - handover both ways was excellent, the boat was extremely well equipped, clean and well presented. The only negative was the WiFi - it really just wasn't worth the effort of logging in each time you wanted to use it, and the coverage of course was patchy - oh, and the weather!!
12 Jun 2019
Väldigt professionellt mottagande! Båten i toppskick och instruktionen vi fick gjorde att vi klarade av hela resan till Llangollen utan några som helst problem. Rekommenderas!
12 Jun 2019
Thank you so much for your feedback, we so pleased you enjoyed your holiday to Llangollen! We hope to welcome you aboard again in the future.
17 Jun 2019
Wir hatten für die siebenwöchige Tour einen sehr üppigen Vorrat an Handtüchern und Bettwäsche erhalten. Leider fehlten ein Wischschmopp oder Ähnliches, um auch gelegentlich das Deck und vor allem das Dach reinigen zu können. Im Inneren im Toilettenbereich war beinahe immer ein leichter Fäkaliengeruch zu spüren, der vor allem auch im direkt angebauten Wäscheschrank unangenehm wirkte: Die dort gelagerte Kleidung nahm den Mief an. Bei der Rückkunft hatte der Manager keine Zeit für uns, er las sehr konzentriert ein Schriftstück, um dann zu verschwinden. Nach einer so ungewöhnlich langen Bootsmiete wäre zu erwarten gewesen, dass er vielleicht Interesse gezeigt und ein Feedback von uns eingefordert hätte. Das Boot hatte zwar einen Ofen, der in der Internet-Präsentation deutlich zu sehen ist, auch auf dem Layout-Plan im Hochglanz-Prospekt, jedoch durfte er nicht benutzt werden, da angeblich zu gefährlich für Laien. Vor allem dieser Ofen wäre aber zu dieser Jahreszeit unbedingt notwendig gewesen, denn der vordere Aufenthaltsraum wurde von der Zentralheizung nur mäßig und recht langsam aufgewärmt. Die in der Präsentation beschriebene Kaffeemaschine gab es auch nicht.
12 Jun 2019
We liked our boat and the people were very helpful in dealing with some unforeseen changes in plans.
12 Jun 2019
Prima, boot, voorzien van alle wenselijke faciliteiten. Goede serice bij vertrek en aankomst. Alleen de beperking in de hoeveelheid Mb via WIFI viel tegen. Dat verwacht je niet vandaag de dag.
12 Jun 2019
We liked the layout of the boat, the range of equipment and handling/ responsiveness of the tiller and prop drive. Details like the mooring clamps for sheet-piled banks and BCN 'handcuff keys' automatically provided showed thoughfulness. The weedhatch was easily accessible and lighting well-placed. The tunnel light was slightly dim when used in larger bore tunnels (eg. Netherton) and the grill-pan hard to remove when hot, but otherwise few criticisms.
12 Jun 2019
Thank you for your feedback. All of our boats have an on board manual packed with useful information! We are pleased that you were happy with the level of equipment and the layout on our Owl Class boat. We look forward to seeing you again soon.
21 Jun 2019
Boat was lovely. Our little caravan on the water. The weather was pretty wet and cold so we did not manage our circuit. We loved the locks and the lock keeper who helped us through one of the flights. The engineer, Simon, at the base in Worcester was very helpful and friendly. One doubt we had was about taking water on board. The yard near Hanbury we’re shirty about us having any. The hose won’t reach and a very convenient alternative was said to be out of order.
12 Jun 2019
Thank you for your lovely feedback about our team at Worcester, which has been forwarded to them as well as your comments about taking water on board. We hope to welcome you all back again in the future!
21 Jun 2019
What an amazing week! The boat was beautiful and so well equipped. The staff, especially Ben, were wonderful to work with. Our route to Bradford on Avon, Bath and Bristol was perfect! Thank you for a once in a lifetime experience. The whole family had the best time.
11 Jun 2019
Thank you for your feedback, we're so pleased you all had such an amazing time making memories! We hope to see you all again soon.
17 Jun 2019
The boat was well equipped and clean. The layout wasn't to my liking, as the dining room bed was high and the mattress was very hard.
11 Jun 2019
Thank you for taking the time to leave your feedback. If you do decide to make another booking in the future we are always happy to advise customers on their boat layout as well as offering a 360° on our website.
17 Jun 2019
The boat was well prepared and your staff were very helpful and friendly. We had s great time.
11 Jun 2019
The handover and then the holiday were great. Good fun beautiful countryside and good nights out
11 Jun 2019
We enjoyed the experience on the whole. It was a learning holiday as well as relaxing. Just could not get used to the double bed.
11 Jun 2019
