So don't take our word for it, see what over 10,000 of our customers are saying about us!
Great customer service and information at the point of booking. Well appointed boat, good tuition and support for first timers. Boat sleeps 10 but we were seven adults so was spacious and roomy. Really great route out of Rugby with lots of locks and tunnels. Highly recommended.
23 Apr 2018
Brilliant feedback, thank you. It's great to hear that you felt supported from the time of booking to actually being on the boat and that you were really happy with your chosen route. We hope you will take another adventure with us soon!
24 Apr 2018
Great all round experience.
23 Apr 2018
Lovely to hear that you enjoyed the whole narrowboat experience! We look forward to seeing you again soon.
24 Apr 2018
This is the third time from Blackwater meadow marina and it just gets better, fantastic new boat and brilliant staff who could not do enough to help you, will be back and back
22 Apr 2018
Fantastic feedback, which we will forward to the Marina! We're pleased to hear that you enjoyed all of the facilities on board our new Lark Class. We look forward to welcoming you back again soon!\n
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23 Apr 2018
The locks were harder than most and could be difficult for older people
22 Apr 2018
Thank you for your feedback which we can use to help advise customers when they are choosing a route.
23 Apr 2018
love the boat, bigger than the last one we booked, but just the ticket.
22 Apr 2018
We're glad you enjoyed your holiday on Night Heron and look forward to seeing you again soon!
23 Apr 2018
The boat was fantastic and we had a great week. Hand ove r of boat at each end of the week was just right and carried out in a freindly and helpful way. Only suggestion to make it even better, is that the permanently fitted double bed comfort, could be improved by firmer mattress and may be more space . (But I expect this may be unrealistic in a barge). All in all a great experience thank you to all at Whitchurch Marina.
22 Apr 2018
What lovely feedback, thank you! Our new Wren Class now offers wider beds as well as other features which you may want to consider on your next holiday. We look forward to seeing you again soon.
23 Apr 2018
the boat was in v good condition , no fault to be found. welcomed to wharf easy check in & safety talk. They even supplied us with good weather
22 Apr 2018
We're so pleased that the weather was good for you and that you enjoyed your holiday on the Mon & Brec Canal! We hope to welcome you back again soon!
23 Apr 2018
We had an amazing holiday. Hoping to book soon
22 Apr 2018
We look forward to helping you plan another amazing holiday!\n
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23 Apr 2018
One or two minor issues: 1. Fold up bench seat wouldn't fold down properly. 2. Radio packed up after a couple of days with CD stuck inside. 3. Customers need to be made aware of the units card issue with the public pump out points.
22 Apr 2018
Thank you for your feedback. Your comments regarding the bench and the CD player have been forwarded to the Marina so that they can check that any issues have been resolved. Generally, our customers should not need to use public pump out points as anyone cruising on an extended holiday would be advised to visit a Marina for this service. We hope to welcome you back again soon.
23 Apr 2018
Super boat & excellent service from the boatyard. Reason for one less star for the boat is that we didn't like noisy gearbox when ticking over in gear passing other boats or entering locks etc.
22 Apr 2018
Thank you for your feedback, we look forward to seeing you again soon!
23 Apr 2018
The friendly service and instruction was brilliant
22 Apr 2018
Great to hear that you found your handover both informative and friendly. We hope you will be back for another holiday with us soon!
23 Apr 2018
Peaceful and Relaxing holiday , in a lovely boat
21 Apr 2018
There's nothing like a narrowboat holiday to help you unwind and relax! We hope you will be back again soon.
23 Apr 2018
Our holiday was excellent as we had a great boat, however I do think you should vet more carefully the amount of experience other hirers have. I have been on the canals for over 30years and the conditions with the strong currents from the flooded rivers flowing into the canal at some points especially around Woolhampton lock were challenging to the most experienced boat user. The couple who left in front of us nearly capsized in the lock pound and at one time both abandoned the boat with the wife have a panic attack. Luckily the volunteer lock keeper and one of my crew were able to assist. We carried on and saw the couple later in the week and found they had not moved the next day and had found the whole experience frightening. They had only been on a boat for 3 days the previous year and in his words it was like a mill pond. I think they were very lucky as this incident could easily have resulted in serious or fatal injuries and I would urge ABC relook at their procedures.
21 Apr 2018
Friendly helpful staff Well appointed boat in very good condition Good advice re routes and local facilities
21 Apr 2018
Thank you for your valuable feedback on our new Duck Class, we're happy to hear that you were given good route information and local knowledge. We look forward to seeing you again soon!
23 Apr 2018
Everything worked as planned and nothing went wrong with the boat and service was polite friendly and welcoming
20 Apr 2018
We're pleased to hear that you had an enjoyable holiday, thank you for your feedback.
23 Apr 2018
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