So don't take our word for it, see what thousands of our customers are saying about us!
Great value with the aid of Tesco vouchers!!
16 May 2019
Thank you for your feedback, we're pleased you were able to take advantage of the great discounts available when using Tesco Vouchers! We hope to see you again soon.
20 May 2019
Disappointed in the seating breaking which meant a call out to be fixed. Toilet was not emptied prior to our departure which meant a stop off and cost to get this sorted. Also having to be back in the boatyard the evening before so loss of time on the holiday.
16 May 2019
Thank you for taking the time to leave your feedback. The Manager at Falkirk has confirmed that it was necessary to come out to you and replace some screws in the seating area, she apologises for any inconvenience this may have caused you. Every boat is pumped out as part of the turnaround process at all of our Marina's but we have found that the toilet tanks on Cactus Wren do fill slightly quicker because of the amount of water used in the flush mechanism. All boats need to be back on the Forth & Clyde Canal the evening before the return day because of the timings of the Falkirk Wheel. These timings are taken into account in our route descriptions in the brochure and on our website. We hope to see you again soon!
24 May 2019
We had to use the wet weather gear and one of the leggings was split down the side. The inventory said that there was a chopping board and a torch. We couldn't find either. The vacuum cleaner was jammed full as if it had never ever been emptied. I think that there should be instructions given on winding points. We turned around at the winding point just above the first lock with the help of the lock keepers, who advised us that if we went to the next winding point past the top lock, we would have struggled to return the boat on time.
16 May 2019
Thank you for your feedback, which we will forward to the Marina so that they can check the inventory and ensure the hoover has now been emptied. Route timings are discussed with the crew during the handover of the boat and we will check that the correct information is being given. We hope you will be back for another holiday with ABC in the future!
20 May 2019
Incredibly relaxing break, very quiet and picturesque. Cruised to the top of Hatton Locks and returned and only saw 6 active other boats. Perfect social week, good family and friends time.
16 May 2019
Thank you for your feedback. it sounds like you had a perfectly relaxing week with family and friends! We hope to see you all again soon.
20 May 2019
I thought the service by your team was very good especially Paul - we had to come back and have new batteries fitted and he was quick and efficient, turned the boat around for us and off we went.
16 May 2019
Thank you for your feedback, it's great to know that Gayton resolved your technical problem quickly and you were able to continue with your holiday! We hope to welcome you again soon.
24 May 2019
Because everything about the holiday exceeded our expectations.
16 May 2019
Thank you for your lovely feedback and for the photo! If you would like to enter our ABC Calendar Competition you can find details on our website under 'more information'! We hope to see you all again soon.
20 May 2019
The boat was great .. Special touches helped though the main table has draw back for 8 adults re seating .. the table end at the step could do with a folding chair or such ? Great storage and well presented No reflection on any one at ABC or the base or boat but we had 2 very disturbing encounters with live aboard folks around Bathampton where we were approached by a small row boat with an outboard motor . The guy was obviously drunk or on something . threatened our crew inc 3 women in their 70s with garotting etc zig zagging dangerously as he approached our moving boat . We accept we are invading their space in a way but this could have become ugly for anyone prone to responding
16 May 2019
Thank you for taking the time to leave your feedback, our Customer Services Manager will be contacting you.
03 Jun 2019
Fantastiskt fräsch och praktisk båt med fullgod utrustning! Mycket tydlig information före start. Otroligt trevliga omgivningar med hjälpsamma människor både på kanalerna och iland. Så vackert och rogivande färd med stor grönska och spännande fågelliv! Det lever vi på länge!!
16 May 2019
Thank you for your lovely feedback, we look forward to seeing you all again in the future!
20 May 2019
I gave 5 stars because staff gave excellent service. Service from every person I had contact with was attentive, helpful, effective, accommodating, reassuring ( for this novice!), and pleasant. Names I recall are: Jason (pre-trip telephone planning), Mandy (email and front desk), and Jay ( on-board training). There were others whose names I do not recall. In addition to customer service, the boat worked! Only thing that could have been better: weather.
16 May 2019
Thank you for your wonderful feedback, which we will forward to our team at Whitchurch. We look forward to seeing you again, when we will try to arrange better weather for you!
20 May 2019
Excellent service and boat
16 May 2019
Good boat, a bit o0ld and tatty though
15 May 2019
Brilliant experience for our first boating break, great places and all in all nice people along the journey.
15 May 2019
Thank you for your lovely feedback, it's great to hear that our team at Gailey made your first narrowboat experience such a positive one! We hope you will be back for a second holiday with us again soon.
20 May 2019
Fantastic weekend, the boat had everything we required and more for a comfortable and relaxing weekend. Highly recommended.
15 May 2019
the boat handled well central heating when required worked well boat was well equipped
15 May 2019
Thank you for your feedback, it's great to hear that you were impressed with our Dove Class boat! We hope to see you all again soon.
20 May 2019
Attention to us as customers was excellent
15 May 2019
