Reviews

We use Feefo to allow our guests to give us honest feedback about their holiday with us.

So don't take our word for it, see what thousands of our customers are saying about us! 

Your recent holiday on Lark - Archers Lark from Blackwater Meadow Marina

Perfect holiday. Great experience

01 Oct 2018

Keri McLaren

Thank you for your feedback. It sounds like you had a great holiday with us on Archers Lark. We will hopefully see you at Blackwater Meadow again soon.

09 Oct 2018

Your recent holiday on Warbler - Lucy's Warbler from Whitchurch Marina

Without a doubt the best boat we have ever hired. Modern, comfortable and spacious. From start to finish an excellent experience. Training at an appropriate level to ensure a safe and enjoyable holiday.

01 Oct 2018

Keri McLaren

Thank you for your great feedback. It sounds like you had a great holiday on Lucy's Warbler. And that our staff were able to help you enjoy your holiday. We look forward to welcoming you back in the future.

09 Oct 2018

Your recent holiday on Thrush - Swainsons Thrush from Hilperton

Excellent friendly service from start to finish

01 Oct 2018

Keri McLaren

Thank you for your feedback. It sounds like you had a great holiday from Hilperton. And it is good to hear that our team at Hilperton provided you with an excellent and friendly service.

09 Oct 2018

Your recent holiday on Owl - Eagle Owl from Alvechurch

First class service and confident of sipport if needed.

01 Oct 2018

Keri McLaren

Thank you for your feedback. We are happy to hear that you enjoyed your holiday and the service provided by our team at Alvechurch.

09 Oct 2018

Your recent holiday on Swan - Mute Swan from Hilperton

Helpful staff, clean and modern boat. One of the best holidays we’ve been on.

01 Oct 2018

Carolyn

Thank you for such lovely feedback, it's great to hear that this was one of the best holidays you've ever had! We hope to see you all again soon.

09 Oct 2018

Your recent holiday on Lark - Tawny Lark from Hilperton

We had a wonderful time except for the amount of derelict -abandoned boats, sunken vessels abusive tramplike residents abusing ABC CUSTOMERS they blamed for sinking their scrap vessel. To many boats moored up on the canal these boats have not moved in years and are not capable of doing so .(licences out of date) etc

01 Oct 2018

Carolyn

Thank you for your feedback, which has been sent to the the Marina for them to investigate. We're pleased to hear that you had a wonderful holiday and we hope to welcome you back again soon.

09 Oct 2018

Your recent holiday on Wye - Fredrik from Worcester

Staff at the yard were excellent, pleasant and very helpful which has not been the case with other yards that we have used. We have hired this layout of boat before so we were familiar. Apart from not being able to get on to the Severn because of the weather, evryhting went well

01 Oct 2018

Keri McLaren

Thank you for your feedback. We are happy to hear that you found our team at Worcester pleasant and helpful. It sounds like you had a great time and hopefully the next one will provide better weather.

09 Oct 2018

Your recent holiday on Grebe - Slavonian Grebe from Gayton

Excellent in every way.Would use Gayton marina again.

01 Oct 2018

Carolyn

Thank you for your feedback. We're pleased to hear that everything about your holiday was excellent! We look forward to seeing you all again soon.

09 Oct 2018

Your recent holiday on Wye - Gotrik from Worcester

It was a lovely and relaxing holiday even with two young children

01 Oct 2018

Carolyn

Thank you for your feedback, it's great to hear that you enjoyed your family holiday and managed to relax! We look forward to welcoming you back in the future.

09 Oct 2018

Your recent holiday on Wagtail - Yellow Wagtail from Rugby Wharf

No problems with anything. Only issue was recommendation of Barley Mow. It was awful.

01 Oct 2018

Carolyn

It is disappointing to hear that you weren't impressed with the pub. Our Marina staff are always asked for pub recommendations and with pubs always changing hands they rely on feedback from customers to keep this information up to date. We hope to see you again soon.

09 Oct 2018

Your recent holiday on Finch - Red Naped Finch from Goytre Wharf

Service great boat great but was over an hour late setting off, but this may be the fault of the people who had the boat before us maybe they were late back or the boat was very messy. It won't stop us returning in the future.

01 Oct 2018

Carolyn

Thank you for your feedback. From 2:30pm we ask guests to allow up to 2 hours to complete the handover process. This time varies depending on how many notice crews there are and how busy the Marina is generally. We're pleased you enjoyed the holiday and we look forward to seeing you again.

09 Oct 2018

Your recent holiday on Kestrel - Common Kestrel from Gailey Wharf

Had a fantastic narrowboat short break such nice people at gailey wharf where we picked up our spotlessly clean narrow boat home from home first time on a narrowboat loved it 100% we r booking again for a week and taking the in laws the whole experience was truly relaxing the boat was perfect it had a shower better than ours at home everything we needed on board great bunch of guys who showed us around and gave us our instructions perfect time now I know what I’m doing when I retire from my job can’t wait to return next year many thanks to you all for a truly wonderful experience .

01 Oct 2018

Carolyn

Fantastic feedback, thank you. It sounds as though you have embraced canal life and thoroughly enjoyed the experience! We look forward to helping you plan your next holiday.

08 Oct 2018

Your recent holiday on Wye - Tyr from Blackwater Meadow Marina

Very disappointed with the quality of the boat, many things not working, and the fact that we only had the boat for a weekend and all 4 gas bottles where empty leaving us with no heating or cooking facilities for our last day.

01 Oct 2018

Carolyn

Thank you for your feedback, our customer service team will be contacting you.

08 Oct 2018

Your recent holiday on Wide Beam - Sanderling from Falkirk

Smooth and informative handover then off we went, weather was not great( lashing rain and 60 miles wind ) but we made the most of every day and although we were unable to make it to Edinburgh we still had a lovely time.

01 Oct 2018

Carolyn

Thank you for your feedback, we're pleased to hear that you all enjoyed yourselves regardless of the weather! We hope to see you again soon.

09 Oct 2018

Your recent holiday on Derwent - Hermod from Gailey Wharf

The staff at Gailey were friendly and helpful. The boat handled really well. We just thought that it was a little tired and more basic than other narrowboats that we've hired in the past. Overall though, we enjoyed our canal holiday very much.

01 Oct 2018

Carolyn

Thank you for your feedback, we're pleased to hear that you had a great holiday from Gailey and you found the team there helpful and friendly. We look forward to welcoming you back aboard soon!

08 Oct 2018