So don't take our word for it, see what thousands of our customers are saying about us!
Excellent holiday all the staff were very friendly and helpful the boat was very well equipped and comfortable.
05 Nov 2018
Thank you for your feedback. We are delighted to hear that you enjoyed your holiday on board the Horned Grebe. And that you found to boat to be well equipped and comfortable. It is also great to hear that our team at Gailey were able to provide you with a very friendly and helpful service. We hope to see you again soon.
08 Nov 2018
Good clean boat, but probably in need of a refurb shortly. Very helpful information from Staff.
05 Nov 2018
Thank you for your feedback. We are glad that you enjoyed your time on board Cedrik. We are delighted to hear you found our team at Whitchurch to be so helpful and informative. We hope to see you again soon.
08 Nov 2018
Great boat and friendly staff
05 Nov 2018
Thank you for your feedback. We are delighted to hear that you enjoyed your time on board Grith. And that you found the service from our team at Whitchurch to be so friendly. We hope to see you again soon.
08 Nov 2018
As per the comments below
05 Nov 2018
Thank you for your feedback, we're really pleased that you enjoyed your holiday so much and look forward to seeing you again soon.
13 Nov 2018
Great experience unfortunately had a few mechanical problems with the boat which led to us losing time from our weekend
05 Nov 2018
Thank you for your review. It is disappointing to hear that you lost some cruising time during your holiday. We have received some feedback from the Marina and they have confirmed that the first call out was due to a trip switch being turned off and the second was down to the new engine, which needed to be run a little slower. Our Customer Services Team will contact you directly.
09 Nov 2018
ABC employees were very helpful & professional. The boat (Long Tailed Duck) did have a few issues - during heavy rain, water dropped onto one of the rear beds making the bedding & matress wet (during the night whilst the passenger was sleeping). The kitchen layout was not as convenient as previous boats we have hired - all cupboards were at floor level, bowls were very large, with unnecessarily wide brims (inappropriate for such a small space) & the kitchen double bed was awkward to assemble. Also, the side of the cupboard area protruded into the walking space & our legs often brushed against it.
04 Nov 2018
Thank you for your feedback. We are delighted to hear that you found our team at Whitchurch to be helpful and professional. I have passed on your comments regarding the issues on board to our team at Whitchurch. We do advise customers regarding the layout when booking with us. And also suggest they look at our virtual tour option so they can see what the boat looks like from inside. If you were experience difficulty with assembling the dinette our team at Whitchurch would have been happy to help and advise you. We hope to see you again soon.
08 Nov 2018
Really good weekend. Weather amazing. Boat extremely clean and well equipped. Customer service excellent.
04 Nov 2018
Thank you for your feedback. We are delighted to hear that you enjoyed a great weekend on board Red Necked Grebe and some great weather too! We are pleased that you found the boat to be extremely clean and well equipped. It is also great to hear that you found the service from our team at Hilperton to be excellent. We hope to see you again soon.
08 Nov 2018
HI quality service. Nicely equipped, clean, well-maintained boat. Lovely, welcoming, friendly, helpful service, support, information and advice from the team. A couple of suggestions that would have made this holiday even more perfect: 1. A later boat return time would have been nice so we could have travelled from further away on that last day. 2. It would have been great if the canal cruising guide book was provided free as part of the boat hire, rather than us having to buy it. It seems a bit daft that each passenger has to buy a copy (we have brought ours back to NZ and probably won't get to use it again!)
04 Nov 2018
Thank you for your feedback. It is great to hear that you found Clarks Grebe to be well equipped and well maintained. We are delighted to hear that you found our team at Blackwater Meadow to be so welcoming, friendly and helpful. And they were able to provide you with plenty of information and advice. We request customers return our boats at that time in order to have the boats ready for their next trip. When booking we do try and give as much information to our customers about possible routes and will point them in the direction of our website and the canal and river trust. Our teams at our marinas are also on hand to advise about possible routes. We hope to see you again soon.
08 Nov 2018
we had a lovely few days on the canals,the instruction given to us before departure was comprehensive ,boat was clean and functional which made for a pleasant time on the canals.
03 Nov 2018
Thank you for your feedback. We are delighted to hear that you enjoyed your time on board Sigrid. And that our team at Worcester were able to give you an informative handover. We are glad to hear that you found Sigrid to be so clean and functional, which added to the enjoyment of your holiday. We look forward to seeing you again soon.
08 Nov 2018
Really friendly staff. The boat was spotless and well equipped. We had a great week and look forward to booking another trip next year.
03 Nov 2018
Thank you for your feedback. We are delighted to hear that you found Sea Eagle to be so clean and well equipped for your holiday. We are also happy to hear that our team at Hilperton were able to provide you with such a friendly service. We look forward to welcoming you aboard again in 2019!
08 Nov 2018
Amazing trip blissworth tunnel and aqua duct at cosgrove
03 Nov 2018
Thank you for your feedback. We are happy to hear that you enjoyed your trip on board Snow Bunting and that you got to experience Blissworth tunnel and the aqueduct at Cosgrove. We look forward to seeing you again soon.
08 Nov 2018
Excellent and helpful staff. Good boat.
03 Nov 2018
Thank you for your feedback. We are delighted to hear that you found our team at Hilperton were able to provide with an excellent and helpful service. We are also glad to hear that you enjoyed your time on board Mute Swan. We look forward to seeing you again soon.
08 Nov 2018
We were given all the information we needed to use the boat with confidence.
03 Nov 2018
Thank you for your feedback. We are delighted to hear that you received a great and informative handover from our team at Wrenbury. Which then meant you were able to use Barn Owl with confidence. We hope to see you again soon.
08 Nov 2018
Excellent experience once again, we have been back for several years now and plan on doing so again next year too!!
03 Nov 2018
Thank you for your feedback. We are delighted to hear that as a loyal customer you always enjoy your holidays and experience with us. We look forward to welcoming you back again in 2019!
08 Nov 2018
The boat was beautifully clean and prepared, our only criticism was the lack of storage space for clothing. On our return, the cleaning lady said that there was space to store under the beds, but lifting up the mattress to access daily needs is not very practical. We chose the boat as we were two couples, and the configuration was ideal, but we do not consider the bunks over the double beds or the bed in the living space are practical. Anyone looking to use the full capacity advertised would have real problems.
03 Nov 2018
Thank you for your feedback. We are happy to hear that you found Black Woodpecker to be so clean and prepared for your holiday. It is unfortunate to hear that you found the storage on board impractical. We do explain to our customers when booking the different layouts available to them, including the use of any high level berths when needed. We hope to see you again soon.
08 Nov 2018
